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Frequently Asked Questions

What is the Automated Staffing Program (ASP)?

How is the Automated Staffing Program (ASP) different?

How does the program work?

How should I write my resume?

What’s the best method to write/submit my resume?

Using the Resume Builder

If I have an older resume in the system, will it be deleted  when I submit my new resume?

How do I apply for a vacancy?

How do I print my resume after it is completed?

How do I obtain the status of my applications?

What is wrong if I am unable to see drop down menus for date fields?

How many pages should my resume be?

Why do I get a warning about the site not being trusted?

 

What is the Automated Staffing Program (ASP)?
The Defense Logistics Agency (DLA) has implemented an automated process for filling vacant positions called the Automated Staffing Program (ASP).  It is a more streamlined process that uses an automated referral system that simplifies and expedites the hiring process.  ASP interfaces with a commercial off the shelf package called Resumixâ that is deployed throughout the Department of Defense (DoD). 

 

How is the Automated Staffing Program (ASP) different?
Any resume should be clear, concise, and easy to read.  When completing a traditional resume, an SF-171, or an OF-612, you wrote to attract the attention of the reader.  Anything you could do to make your application visually unique, such as expensive paper, color, unusual fonts or typefaces, graphics, all helped to do this.  You described the same kind of experience in more than one way and used more adjectives.   None of this applies to resumes that are processed electronically.  In fact, it may be counter-productive.  “Uniqueness” in a resume may cause the computer to misread it and you may fail to receive credit for all of your experience.  The important thing to remember is that the personnel specialist will be searching for candidates who have specific skills.  The skills are captured from the resume, thus eliminating the need for special forms or lengthy narrative to address Knowledge, Skills and Abilities (KSAs) separately.

 

 How does the program work?
Resumes submitted through the DLA web page are received as text files.  The patented artificial intelligence system “reads” the text and extracts important information from your resume, such as your name, address, phone numbers, work history, years of experience, and skills.  If you submit a paper resume, the resume is scanned into the computer as an image.  The systems uses an advanced optical character recognition software and imaging technologies to distinguish every letter and number then creates a text file (ASCII).  This is not the recommended method because it requires the resume be completed in a specific format and is often not able to be “read” properly by OCR resulting in a loss of consideration for a vacancy.   

  

How should I write my resume?
Unlike form-based applications, like the SF-171, in which you described your work experience in detail, the ASP resume should be skills-based.  We want to know what you did on the job.  The best way to convey that is to use simple sentences and concrete words not flowery adjectives.  Instead of describing what your responsibilities were, describe your accomplishments:
Name any tools, software, or equipment you used.


Spell it out
.  Avoid using jargon, abbreviations, and acronyms, unless they are common to a job field.  Spell out at least once, the meanings of any abbreviations and acronyms you use.  Remember that ADA can mean a computer language, the American Dental Association, Americans with Disabilities Act, or Ada, Oklahoma.  Even with the Department of Defense (DoD) the same acronym or abbreviation can have many different meanings.


Don’t repeat skills;
there is no extra credit.  Once a skill such as “management” or “budget” is pointed out, you need only use the phrase again if you are describing a different position with a different grade level.

 

What’s the best method to write/submit my resume?
The best method is to use our automated resume builder.  The resume builder will ensure that you provide all the required information in a format that is acceptable to the automated system.  The resume builder is available at our website at http://www.hr.dla.mil.  A resume is not an application for a specific vacancy.  You must not only complete a resume, but you must also apply for the vacancy.  See “How Do I Apply?”

 

 Using the Resume Builder

The initial section of the resume builder will obtain your personal information (name, address, telephone numbers, etc.)

To add your Work Experience/History:

Click on the “Add Work History” button.  Upon clicking this button, you will be presented with additional data fields to complete such as dates of employment and a field to type your duties and accomplishments.  If your work history is your present employer, you will use the current date for the to date of employment and respond yes to the question, “Is this is your current employer?”  Once you have completed filling in the data fields, you will click on submit to save this work history. 

To add additional periods of related employment, click on the “Add Work History” button again and repeat the process for each of your related employment periods.

To add your Education:

First respond to the questions regarding your highest secondary level education and year of graduation (if applicable).  To add college education click on the “Add Education” button.  Upon clicking this button, you will be presented with additional data fields to complete.  Upon completion of the data, click on submit to save the education.  To add addition periods of education, click on the “Add Education” button again and repeat the process for each period of education.

Additional Information:

Complete each of the additional information blocks as applicable.

Submitting your resume:

To submit your resume after it is completed, click on the “Submit Resume to DLA” button at the bottom of the page.  Upon clicking the submit button, you will be presented with a page to start an error checking process.  The error checking process will alert you to information in the resume that has not been properly completed and will direct you back to the resume to correct the issue before the resume will process.  Once the error checking is complete and no errors have been found, your resume will be transmitted.  Upon a successful transmission and if you have provided a valid email address, you will receive an emailed confirmation of the receipt of your resume as well as a listing of the skills extracted from your resume.

 

 If I have an older resume in the system, will it be deleted  when I submit my new resume?
Yes, your older resume will be overwritten by your new resume.  At the present time, we maintain only one resume in our automated staffing system.

 

How do I apply for a vacancy?
Use the Application feature on the web page identified above.  Applications and resumes must be received by the closing date of the announcement.

 

How do I print my resume after it is completed?
When you log into the Automated Staffing Program there is an option to review your resume.  The resume you submitted was formatted in the resume builder program to be read by another computer system.  The computer system automatically determines your skills using artificial intelligence. As a result, the resume is not formatted for "looks" OR PRINTING, but rather for functionality. If you wish to print the resume you will need to copy and paste the resume text into your word processor, format it however you wish, and then print it. 

 

How do I obtain the status of my applications?
You may obtain the status of your applications by logging into the Automated Staffing Program (ASP) and clicking on the status button.  To request additional information on status, please send email to the appropriate servicing team.  Please do not send status questions to the Builder Questions email box.

 

What is wrong if I am unable to see drop down menus for date fields?

You need to check the version of your browser and may need to upgrade the browser.  There have been no problems experienced with Internet Explorer.   Some Netscape 4 version users have experienced this problem.  To upgrade your Netscape browser: http://channels.netscape.com/ns/browsers/download.jsp

 

How many pages should my resume be?

There are no specific number of pages your resume must be, however, a concise resume is easier to read. The resume the manager receives is in electronic form and is not set up in pages. Please remember that it is not necessary for you to provide a description of every job you have ever held. You should input the experience that best relates to the type of positions for which you plan to apply.

Why do I get a warning about the site not being trusted?
Under most conditions Web Servers utilize PKI Certificates obtained from commercial sources. These certificates are used to validate the identity of the server or web site and are used to generate the encryption key used in the Secure Socket Layer (SSL). This encryption protects the information being passed between the server and the client.

When the client's web browser first connects to the server during an SSL session it looks to validate the issuer of the certificate by comparing it to a Root Certificate Authorities (CA) Certificate which is normally stored in the Trusted Root Stores on the local computer. These Root CA's are usually provided as part of the operating system or a specific program. When the browser can not locate one of these Trusted Root CA's in its local store is issues a warning to the user that you have not chosen to trust the site.

As this system is on a DoD network it now utilizes a PKI certificate issued by the DoD for verification of its identity and for the encryption used during SSL sessions. DoD Root CA's are not distributed as described above. This is why you may be seeing a warning each time you connect to the site.