Date: June 29, 2001
CENTERS FOR MEDICARE & MEDICAID SERVICES
OFFICE OF THE ADMINISTRATOR
OFFICE OF EQUAL OPPORTUNITY AND CIVIL RIGHTS
(FAJ)
- Provides agency-wide leadership and advice on issues of diversity, civil right, and
promotion of a supportive work environment for Agency employees.
- Develops, implements and manages affirmative employment programs. Provides principal
advisory, advocacy, and liaison services for the Administrator to Agency leadership and
employees concerning equality in employment related issues to ensure a diverse workforce.
- Develops Equal Employment Opportunity (EEO) and civil rights compliance policy for the
Agency. Assesses the Agency's compliance with applicable civil rights statutes, executive
orders, regulations, policies, and programs.
- Identifies policy and operational issues and proposes solutions for resolving these
issues in partnership with management, Office of the General Counsel, and other
organizational entities.
- Receives and evaluates complaints for procedural sufficiency; investigates, adjudicates
and resolves such complaints.
- Promotes the representation of minority groups, women, and individuals with disabilities
through community outreach and other activities.
- Resolves informal discrimination complaints by means of EEO counseling and/or
Alternative Dispute Resolution (ADR).
- Develops and analyzes data for internal and external reports reflecting the diversity of
the Agency workforce and fairness in employment related actions. Makes recommendations to
management on changes needed to ensure equal employment opportunity in every respect.
- Serves as the internal advocate for civil rights and related principles. Provides training, seminars, and technical guidance to Agency staff.
Last Modified on Thursday, September 16, 2004
Centers for Medicare & Medicaid Services