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Telephone Bomb Threat Checklist


INSTRUCTIONS:  Be Calm.  Be Courteous.  Listen.  Do Not Interrupt the Caller.


YOUR NAME:_______________________   TIME:_____________    DATE:_____________

CALLER'S IDENTITY


Male___  Female___  Adult___  Juvenile___        APPROXIMATE AGE:____ YEARS

ORIGIN OF CALL

Local_____     Long Distance_____      Telephone Booth_____


VOICE CHARACTERISTICS SPEECH LANGUAGE
___ Loud ___ Soft ___ Fast ___ Slow ___ Excellent ___ Good
___ High Pitch ___ Deep ___ Distinct ___ Distorted ___ Fair ___ Poor
___ Raspy ___ Pleasant ___ Stutter ___ Nasal ___ Foul _______ Other
___ Intoxicated _______ Other ___ Slurred _______ Other

ACCENT

MANNER

BACKGROUND NOISES

___ Local

___ Not Local

___ Calm

___ Angry
        Factory
___ Machines
        Street
___ Traffic
___ Foreign ___ Region ___ Rational ___ Irrational ___ Music ___ Quiet

___ Race

___ Coherent

___ Incoherent
        Office
___ Machines
        Party
___ Atmosphere
___ Deliberate ___ Emotional ___ Animals ___ Voices
___ Righteous ___ Laughing ___ Trains ___ Airplanes
  


BOMB FACTS

Pretend Difficulty Hearing - Keep Caller Talking - If Caller Seems Agreeable To Further Conservations, Ask Questions Like:

When will it go off?  Certain Hour__________________  Time Remaining ____________________
Where is it located?  Building_____________________   Area_____________________________
What kind of bomb?______________________________________________________________
How do you know so much about the bomb?____________________________________________
What is your name and address?_____________________________________________________
If building is occupied, inform caller that detonation could cause injury or death.

Did caller appear familiar with plant or building (by his/her description of the bomb location?) Write out the message in its entirety and any other comments on a separate sheet of paper and attach to this checklist. Notify your supervisor immediately.

At headquarters, activate malicious caller trace.

To activate malicious call hold on a phone with a single line do the following:

If you have a "link" button then you should press link, dial 11, lay the phone down and go to another phone and dial 166.

If your phone does not have a "link" button you should flash your switchhook, dial 11, lay the phone down and go to another phone and dial 166.

To activate malicious call hold on a multi-line phone do the following:

Press the CNF3 button, dial 11, place that line on hold, select another line and dial 166 or lay the phone down and go to another phone and dial 166.  


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