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Strengthening Your E.Q. Some people have been conditioned to believe that emotions are not welcome in the workplace and that work decisions should be based upon cold, logical reason. Leadership research tells us that the lack of interpersonal skills and the inability to adapt are the two principal derailment factors in careers. Today there is a growing body of science in the emerging field of Emotional Intelligence, indicating that proper understanding and use of emotions can be critical in helping workers become more effective and better communicators. In this course, participants see how forward-looking organizations, such as the Canadian Men's Olympic Volleyball Team, Kaiser Permanente, State Street Bank, American Express, and Nichol Aluminum, are accessing the power of emotions to create better, more productive teams and team members. Participants come away with a working knowledge of the five Emotional Quotient (EQ) competencies that can help them be more successful at work. Drawing on groundbreaking physical and behavioral research, we show the factors at work with emotional intelligence.
Who Should AttendEmployees, leaders, and managers who want to strengthen their ability to build relationships and teams.Schedule and Cost
Course includes meals, lodging, tuition and course materials
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