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Office of the Assistant Secretary for Administration and Management

Program Support Center

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Financial Management

Debt Collection Center Services

The FMS provides a full range of state-of-the-art debt management and collection services covering virtually all types of receivables. Services include account maintenance, referring delinquent accounts to commercial debt collection agencies, reporting debts to credit reporting agencies, collaboration with the Department of Justice for enforced collection, and the use of the Department of the Treasury Offset Program (TOP) to successfully collect overdue accounts. The PSC is a Treasury-designated Debt Collection Center: one of only two government wide.

Performance Standards:
Will refer delinquent debts to the Treasury Offset Program (TOP) within 180 days of the date of delinquency (assumes proper due diligence).

Will refer eligible health professions debts to the Office of the Inspector General for exclusion from participation in Medicare within 60 days of request by the Department of Justice.

Will issue Form 1099c, cancellation of indebtedness, to eligible health profession debtors and report the written-off debt to the IRS (due dates vary by tax year)

Will deposit all collections to the Department of the Treasury within 24 hours of receipt.

Availability: FMS due diligence services (notification and duration) are available to all Federal Government. FMS full scope debt management services are available to DHHS only.
Service Fee : $176.79 per hour (Debt Collection Center costs are offset against collections to the extent provided by law. Costs not offset against
collections are charged to customers based on labor hours and d irectly related overhead devoted to the specific portfolio).

Point of Contact: Don Pooton
Phone: (301) 443-9237
E-mail: Dpooton@psc.gov

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Last revised: October 17, 2003

 

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