Contacts
Who do I contact when there's "no dial tone" or
I need "telephone repair"?
Who do I call when I have a general Telecom question?
How can I contact a particular TIB
staff member?
Who do I call in an Emergency?
What is the CIT/DNST TDD/TTY
number for help?
Service Requests
How do I check the status
of my TSR or DelPro?
How long does it take to get a phone
installed
Where is the Telephone Service
Request (TSR) form?
What's the difference between the TSR and DelPro?
Where can I find a full
list of NIH Telecom Services?
Telephone Features
How do I use ISDN 8510, 8520 or 8528
telephone features?
How do I use ISDN Tone Commander telephone
features?
How do I use Merlin telephone features?
How do I use Analog telephone
features?
How do I use Telephone
System Access Codes?
How do I order
new or different features?
Voice Mail Features
How can I learn more about my voice mail features?
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to top
Where can I
find more on...
telephone products and services?
the cost of my phone?
FTS Services?
NIH Wireless Services?
How do I set
up...
a voice mail
box?
a phone conference?
a speedcall
list?
a video conference?
my fax agent?
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to top
How do I obtain a...
NIH telephone
directory?
Verizon telephone directory?
calling card?
remote access account?
cellular phone ?
104 pager?
commercial pager?
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to top
Where can I
learn about...
ordering equipment and services?
the NIH telephone systems?
the NIH
Cable and Infrastructure systems?
Do you still have questions?
If you didn't find the answer you were looking for, you can contact us,
and one of our knowledgeable Customer Service Representatives will be
happy to help you:
All
NIH Telecom requirements must be processed through the Telecommunications
Infrastructure Branch |
Call:
|
301-496-4357 (301-496-HELP) |
E-mail:
|
helpdesk@nih.gov
or Visit NIH Support at:http://support.cit.nih.gov/ |
TDD/TTY: |
1-800-438-8832 |
|