CONFERENCE/EXHIBIT SURVEY


 

 

 

U.S. Department of Transportation                   A Maritime System that Serves America                                 OMB No. 2133-0528

Maritime Administration                                   With American Ships and American Labor                        Expiration Date: 09/30/03

 

Dear Customer:
We value your feedback and would like to know how well we are meeting your needs with respect to the  program activity. Please take a few moments to complete the following questions that apply and return this postage paid mailer to us or fax it to

(202) 366-9206. For your convenience, you may respond electronically through MARAD's Home Page (http://www.marad.dot.gov).

This survey takes approximatelly 2 minutes to complete.
Please Select Program Activity Code and MARAD Code before answering the survey form:

Program Activity Code

MARAD Code

 

 

Please enter number indicating performance level
(1 equals unsatisfactory - 5 equals excellent)

1. PRECONFERENCE/EXHIBIT 1 2 3 4 5
  a. Was information about the
    conference and/or exhibit
    easily available?
  b. Was staff available to help
     you with questions
     regarding the conference
     and/or exhibit?
    
2. CONFERENCE REPRESENTATIVES

    a. Was speaker/panel member (NAME):

     Knowledgeable
     Responsive to Questions
     Organized

   b. Was speaker/panel member (NAME):

     Knowledgeable
     Responsive to Questions
     Organized
3. EXHIBIT BOOTH
  a. Was attendant helpful?
  b. Did booth/exhibit contain
    useful materials?
4. INTERNET CONTACT
  a. Was event information available on
    MARAD's web site at
    http://www.marad.dot.gov.		  Yes  No
  b. Was the web site helpful
    in:
      Finding the material you
      needed?
      Finding an appropriate
      contact?
5. MATERIAL PROVIDED
  a. Were handouts clear and
    easy to understand?
  b. Was the information
    complete?
  c. Which format did you
    receive? 		Paper Electronic
  d. Which format is preferred? Paper Electronic
6. WOULD YOU ATTEND AGAIN
Yes No
7. ELETRONIC/TELEPHONE CONTACT
  a. Did you register via E-mail
    or fax rathan than telephone
    or registration form?		 Yes No
          If yes, indicate which:   Email      Fax
   b. Did you receive confirmation ? Yes No
   c. Did you use a toll free number? Yes No
8. PLAIN ENGLISH
   Is MARAD's information
   organized, clear, and easy to
   understand?		 Yes No
9. SERVICE
    a. Did someone at this agency
    provided you exceptional
    service?  		Yes No
    b. If yes, who? (Name and Phone Number)
  
10. LENGTH OF CONFERENCE/EXHIBIT SHOULD BE
   1 full day    1 1/2 days
   2 full days    Other
   Other Specify:     

11. COMMENTS
    Please provide any suggestions to improve future
   conferences or exhibits.

  

   Would you like a MARAD
   employee to call to discuss
   comments?		 Yes No

   If yes, please provide Name/Phone Number -
   If no, optional
  
   On behalf of the Maritime Administration, thank
   you for evaluating our customer serivce. We look
   forward to serving you again.
    

(For Office Use Only)

An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it
displays a currently valid OMB control number.
Form MA-1021 (Rev. 11/00)