If you are on list foobaz, send a mail note to

foobaz-unsubscribe@kscnews.ksc.nasa.gov
The contents of the mail note are not important. The subject is not important.

Your reply will be either a message asking you to confirm that you want to unsubscribe, or an error saying "That address is not subscribed" with a help message on how to use the mailing list commands. If you received the confirmation message, then confirm your unsubscription. If you got the help message, then your current mail address is not the same as the subscribed mail address. For this case, see the next FAQ just below.

Here's a scenario. You subscribed to the list "foobaz" while you were in college as eagerstudent@uni.edu. You've since graduated and gone to a corporation, hardworker@bigcorp.com. Mail to your eagerstudent address is forwarded to your new hardworker address. You can't log in to your eagerstudent@uni.edu account any longer, but you want to get off the mailing list.

No problem. Send a mail note to

foobaz-unsubscribe-eagerstudent=uni.edu@kscnews.ksc.nasa.gov

How did I came up with that? I took "eagerstudent@uni.edu", replaced the @ with a =, and then stuck it after the "unsubscribe" command. It's really pretty simple.

If you are successful, you will get a mail response from the system. Your reply will be either a message asking you to confirm that you want to unsubscribe, or an error saying "That address is not subscribed" with a help message on how to use the mailing list commands. If you received the confirmation message, then confirm your unsubscription. If you got the help message, then you didn't send the right address to kscnews.ksc.nasa.gov. Maybe you're subscribed on a different address? See the next FAQ just below.

There are a few tricks you can do to find out what address you're subscribed under.

If you can examine the mail headers of a message you've received from the mailing list, look for a line called "List-Unsubscribe:". If you're on the mailing list foobaz, and the address you're subscribed under happens to be eagerstudent@uni.edu, you should see something like,

List-Unsubscribe: <mailto:foobaz-unsubscribe-eagerstudent=uni.edu@kscnews.ksc.nasa.gov>

See the "eagerstudent=uni.edu"? This means you're subscribed under the e-mail address eagerstudent@uni.edu. In fact, this shows you the exact email address to use for unsubscribing so you now have enough information to unsubscribe from the list, see Unsubscribing, full.

First of all, always use the automated unsubscription mechanisms. They're faster and more reliable than the human contact addresses, and to be honest, none of us wants to do work that can be easily handled by computers.

Assuming the automated mechanisms are not working for you and you've tried to unsubscribe any address you might be subscribed under, you should contact the owner of your mailing list. If you're on a mailing list called foobaz, send a note to foobaz-owner@kscnews.ksc.nasa.gov.

Include the information from the Unsubscribing, I don't know what e-mail address I'm subscribed under in your email.

When all else fails and you've tried every trick in the book please contact us at listadmin@kscnews.ksc.nasa.gov.

For a mailing list that is very high volume (20-30 notes a day), a digest version of that list can be very convenient. When you are on the digest version, you will get a single mail note once a day (or once every 30 messages--which ever comes first) that contains all of the traffic to that mailing list that day.

Digests are less useful on low volume lists (such as most of the announcement lists, which may have one note sent to them per month).

The easiest way to subscribe or unsubscribe from a digest version of a list is to use the mailing list request form earlier on this page.

Like this:

Unsubscribe from the mailing list.
Subscribe to the mailing list, this time using the digest form.
Done!

Using the mailing list request form up above will make the whole process very easy to do.