Name: Organization:  

 

The Commanding General of the Army Materiel Command (CG AMC) is personally interested in feedback from supported customers. Please complete this questionnaire Online. This survey is designed to obtain feedback on customer satisfaction and identify opportunities for improvement by AMC in supporting the military, from the Acquisition community to our deployed soldiers.

The results of the survey will be evaluated to determine corrective actions required to aid in the continuous improvement of AMC services to our armed forces.

The AMC is the military logistics provider for a multitude of products and services from the factory to users forward in the field. Army managed items of supply, Army National Maintenance Provider, Army Prepositioned Stocks (APS), Logistics Civilian Augmentation Program (LOGCAP), Field Assistance Science and Technology (FAST), Logistics Support Activity (LOGSA), Logistics Support Element (LSE) / Logistics Assistance Representatives (LAR) and services are a portion of the critical functions AMC provides to the field on a continuous basis. This encompasses ammunition support, contracting, reparables quality, and other attributes necessary for warfighter preparedness.

Please answer the following questions based on your knowledge of AMC products and services. If additional space is needed, please use comment page at end of survey.

1. What are the most important products and services that AMC provides in support of your operations? Why are they the most important?
 
  2. What elements of AMC provide the most effective products/services in support of your operations? What makes them effective?
 
 
  3. What elements of AMC provide the least effective products/services in support of your operations? How are they ineffective?
 
 
  4. How can AMC improve products/services that support your operations?
 
 
  5. What major changes would you make in the way AMC provides support?
 
 
  6. Are AMC products/services provided in a timely manner?
 
 
  7. Are there additional products/services you would like AMC to provide?
 
 
  8. How effectively do AMC personnel respond to communication?
 
 
  9. AMC overall performance appraisal:
 
  Does not meet Expectations
1		 Meets Expectations
2 3  4		 Exceeds Expectations
5		  
 
  10. Additional comments including suggested improvements and areas of good performance:
 
 
 

Click on the submit button once. Then, select "OK", and then "YES" to complete submission.