Personnel Pay Assistance Center

NAVY STANDARD INTEGRATED PAY/PERSONNEL SYSTEM (NSIPS)

PPAC NAS BEEN DISESTABLISHED AND ALL FORMER FUNCTIONS HAVE BEEN TRANSFERRED TO THE NAVY STANDARD INTEGRATED PERSONNEL SYSTEM (NSIPS) HELP DESK.

WITH THE FULL IMPLEMENTATION OF NSIPS, FIELD ACTIVITIES MUST NOW CONTACT THE NSIPS HELP DESK TO SEEK ASSISTANCE IN RESOLVING PAY/PERSONNEL MATTERS. THE TRANSFER OF FUNCTION FROM PPAC TO THE NSIPS HELP DESK WILL PROVIDE A ONE-STOP CUSTOMER SERVICE POINT OF CONTACT.

COMMANDS/SERVICE MEMBERS ARE URGED TO WORK ISSUES WITH THEIR RESPECTIVE PERSONNEL/DISBURSING OFFICES BEFORE CONTACTING NSIPS.

"Want to know how your pay and benefits compare to the civilian sector? Just use the online Pay and Compensation Calculator at www.staynavy.navy.mil or call the Customer Service Center Helpline at 1-866-U-ASK-NPC. "

Approximately 80% of pay entitlements/changes are generated by personnel actions. We are responsible for coordinating resolution of personnel pay problems when the personnel office, disbursing office, or the member has exhausted all other available resources.

We urge service members to work through their issues with their respective personnel/disbursing offices, and to follow the chain of command first, before contacting us. However, if resolution does not come about through the proper channels, our personnel specialists will work to try to alleviate difficult pay problems. For more information, please read NavAdmin 194/99.

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CONTACT INFORMATION
EMAIL: nsipshelpdesk@navy.mil

HOURS OF OPERATION:

24 HOURS

PHONE: COMM:	(877) 589-5991 (504) 697-5110 647-5110
DSN:

FAX:
DSN:

(504) 697-0342
647-0342