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| NIH Computer Center |
| SERVICE | OFFICE | Bldg./Rm | Telephone* Area Code 301 |
| ENTERPRISE SYSTEMS (OS/390, Unix, Windows Server Services) | |||
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Database Support
IMS Support | Database Systems Branch | 12/2200 |
496-9158 496-6244 |
| Help Desk | NIH Help Desk | Fernwood/300 | 496-4357 |
| New Applications | Application Services Branch | 12A/4011 | 496-5524 |
| Operating Schedule - OS/390, EOS | NIH Help Desk | Fernwood/300 | 496-4357 |
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Security Investigations and Assistance Fax Number |
NIH Help Desk -- |
Fernwood/300 -- |
496-4357 496-6905 |
| Security Policy | DCSS Security Coordinator | 12A/4033 | 496-1053 |
| Tape Library | Systems Operations Management Branch | 12/1100 | 496-6021 |
| SCIENTIFIC SYSTEMS (Helix and Advanced Laboratory Workstation) | |||
| Help Desk - ALW** | NIH Help Desk | Fernwood/300 | 496-4357 |
| Help Desk - Helix | NIH Help Desk | Fernwood/300 | 496-4357 |
| Operating Schedule - Helix | NIH Help Desk | Fernwood/300 | 496-4357 |
| Operator - Helix | -- | 12/2200 | 496-6755 |
| CONNECTIVITY SERVICES (E-mail, Networks, File Transfer, Access to Enterprise and Scientific Systems) | |||
| Help Desk | NIH Help Desk | Fernwood/300 | 496-4357 |
| GENERAL SERVICES | |||
| Accounts/Billing, Registration | NIH Help Desk | Fernwood/300 | 496-4357 |
| ADB Support** | NIH Help Desk | Fernwood/300 | 496-4357 |
| Application Programming | Division of Enterprise and Custom Applications | Fernwood/300 | 496-4357 |
| Computer Center General Policy | Director, Division of Computer System Services | 12A/4039 | 496-5381 |
| Computer Center Security Policy | DCSS Security Coordinator | 12A/4033 | 496-1053 |
| Disaster Recovery Process | Disaster Recovery Coordinator | 12A/4033 | 496-1053 |
| Documentation/Publications | NIH Help Desk | Fernwood/300 | 496-4357 |
| Output Distribution and Foreign Tape Handling | |||
| NIH Campus | Output Distribution | 12A/1000 | 496-6183 |
| Parklawn Building | Output Distribution | 2B70 | 443-4253 |
| Public Information on CIT | Office of Planning, Evaluation, and Communications, CIT | Fernwood/300 | 496-6203 |
| Foreign/special Tape Handling | Output Distribution | 12A/1000 | 496-6183 |
| Statistical Packages | NIH Help Desk | Fernwood/300 | 496-4357 |
| TDD Line for Hearing Impaired | NIH Help Desk | Fernwood/300 | 496-8294 |
| Telecommunications Problems | NIH Help Desk | Fernwood/300 | 496-4357 |
| Training | NIH Help Desk | Fernwood/300 | 594-6248 |
*Ten-digit dialing is required for all NIH/HHS phone numbers in the
Rockville/Bethesda area.
**Services available to NIH employees
only.
Web access to CIT through
http://cit.nih.gov
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The NIH Help Desk is open 6:00 A.M. - 6:00 P.M. |
EMERGENCY after-hours telephone support 6:00 P.M. - 6:00 A.M. |
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Most CIT offices are located at 10401 Fernwood Road, Suite 300, Bethesda MD 20817 |
Interface Online Services Directory NIH Computer Center CIT
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Page last updated: 8/3/2004
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