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References and Resources

IRS Strategic Plan, Fiscal Years 2005-2009
The plan provides a roadmap for IRS operations over the next five years and underscores our commitment to providing excellent service to taxpayers and enforcing America’s tax laws in a balanced manner. (PDF 599K)

Priority Guidance Plan
The Treasury-IRS outline of items on which the agencies expect to issue technical guidance during the current July-June period. (PDF 75K)

Annual Performance Plan
The IRS FY 2004 Annual Performance Plan (APP) presents the high-level programs and services that the agency carries out to accomplish its mission, goals, and strategies outlined in its strategic plan. (PDF 693K)

Budget in Brief FY-2005
Summarizes how the Budget Request will enable the agency to meet its three strategic goals: improve customer service; enhance enforcement of the tax laws; improve the IRS infrastructure and modernize its technology. (PDF 280K)

Data Dictionary
Verification and Validation of Data and Definitions of Performance Measures. (PDF 596K)

Information Quality Guidelines
In accord with Section 515 of Public Law 106-554, these Guidelines describe the quality practices and procedures the IRS uses ensure the utility, objectivity and integrity of information it disseminates to the public. The guidelines also explain how to request a correction of information the IRS has disseminated. (PDF 329K)

IRS Privacy Policy
The IRS is committed to protecting the privacy rights of America's taxpayers.

IRS Appeals
The Appeals Process for resolving tax disputes; Appeals Office structure; Appeals Programs, including Art Appraisal Services, Collection Appeals, Innocent Spouse and Offer-in-Compromise.

IRS Criminal Investigation (CI)
In support of the overall IRS Mission, Criminal Investigation serves the American public by investigating potential criminal violations of the Internal Revenue Code and related financial crimes in a manner that fosters confidence in the tax system and compliance with the law.

IRS Modernization
An overview of the multi-year process of change at the IRS and the agency's current structure.

IRS Procurement
Solicitations, IRS contracts, the Small Business Program Office, Treasury Acquisition Institute (TAI), Treasury Information Processing Support Services (TIPSS-2) and other resources for those looking to do business with the IRS.

Taxpayer Advocate Service
We help taxpayers solve problems with the IRS and recommend changes that will prevent them.

No FEAR Act
Quarterly report of IRS Equal Employment Opportunity internal complaint activity, posted in accordance with the Notification and Federal Employee Antidiscrimination and Retaliation (No FEAR) Act of 2002