City, county and state consumer protection offices provide consumers with important services. They might mediate complaints,
conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong
consumer proctection legislation, provide educational materials and advocate in the consumer interest.
City and county consumer offices are familiar with local businesses and local ordinances and state laws. If there is no
local consumer office in your area, contact your state consumer office. State offices, sometimes in a separate department of
consumer affairs or the attorney general's or governor's office, are familiar with state laws and look for statewide patterns
of problems. Consumer protection offices in the U.S. territories also are included.
To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you
have or if complaint forms are provided.
Many offices distribute consumer materials specifically geared to state laws and local issues. Call to obtain available
educational information on your problem.
This list is arranged in alphabetical order by state name. State, county and city jurisdictions and TDD numbers are in
bold type.
Alabama
County Offices
Assistant Attorney General
Office of the Attorney General
Consumer Affairs Section
11 South Union St.
Montgomery, AL 36130
334-242-7335
Toll free in AL: 1-800-392-5658
Web site: www.ago.state.al.us
Alaska
State Offices
Consumer Protection Unit
Office of the Attorney General
1031 West 4th Ave.
Suite 200
Anchorage, AK 99501-5903
907-269-5100
Fax: 907-276-8554
Web site: www.law.state.ak.us
Arizona
State Offices
Chief Counsel
Consumer Protection and Advocacy Section
Office of the Attorney General
1275 West Washington St.
Phoenix, AZ 85007
602-542-3702
602-542-5763 (consumer information and complaints)
Toll free in AZ: 1-800-352-8431
TDD: 602-542-5002
Fax: 602-542-4579
Web site: www.ag.state.az.us
Assistant Attorney General
Office of the Attorney General
Consumer Protection
400 West Congress South Bldg., Suite 315
Tucson, AZ 85701
520-628-6504
Toll free in AZ: 1-800-352-8431
Fax: 520-628-6532
Web site: www.ag.state.az.us
County Offices
Cochise County Attorney's Office
Post Office Drawer CA
Bisbee, AZ 85603
520-432-9377
Fax: 520-432-4280
County Attorney
Greenlee County Attorney's Office
PO Box 1717
Clifton, AZ 85533
928-865-4108
Fax: 928-865-4665
County Attorney
Coconino County Attorney's Office
110 East Cherry Ave.
Flagstaff, AZ 86001
928-779-6518
Fax: 928-779-5618
Pinal County Attorney
Pinal County Attorney's Office
PO Box 887
Florence, AZ 85232
520-868-6271
Fax: 520-868-6521
County Attorney
Gila County Attorney's Office
1400 East Ash St.
Globe, AZ 85501
928-425-3231 ext. 298
Fax: 928-425-3720
County Attorney
Navajo County Attorney's Office
PO Box 668
Holbrook, AZ 86025
928-524-4026
Fax: 928-524-4244
County Attorney
Mohave County Attorney's Office
315 North 4th St.
P.O. Box 7000
Kingman, AZ 86402-7000
928-753-0719
Fax: 928-753-2669
County Attorney
Santa Cruz County Attorney's Office
2150 North Congress Dr., Ste 201
Nogales, AZ 85621
520-375-7780
Fax: 520-761-7859
La Paz County Attorney
County Attorney
1320 Kofa Ave.
Parker, AZ 85344
928-669-6118
Fax: 928-669-2019
County Attorney
Yavapai County Attorney's Office
Yavapai County Courthouse
255 East Gurley
Prescott, AZ 86301
928-771-3344
Fax: 928-771-3110
County Attorney
Graham County Attorney's Office
Graham County Courthouse
800 West Main
Safford, AZ 85546
928-428-3620
Fax: 928-428-7200
County Attorney
Apache County Attorney's Office
PO Box 637
St. Johns, AZ 85936
928-337-7560
Fax: 928-337-2427
County Attorney
Yuma County Attorney's Office
168 South Second Ave.
Yuma, AZ 85364
928-329-2270
Fax: 928-329-2284
Arkansas
State Offices
Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
323 Center St.
Suite 200
Little Rock, AR 72201
501-682-2007
501-682-2341 Consumer Hotline
1-800-448-3014 Crime Victims Hotline
501-682-1334 Local Do
Not Call Program
1-877-866-8225 In State Do Not Call Program
Toll free: 1-800-482-8982
TDD: 501-682-6073
Fax: 501-682-8118
E-mail: consumer@ag.state.ar.us
Web site: www.ag.state.ar.us
Bermuda
Offices
Inspector
Department of Consumer Affairs
Ingham and Wilkinson Building
129 Front St.
Hamilton, Bermuda, BE HM 12
441-297-7627
Fax: 441-295-6892
E-mail: mcsharpe@bdagov.bm
California
State Offices
Acting Chief
Bureau of Automotive Repair
California Department of Consumer Affairs
10240 Systems Pkwy.
Sacramento, CA 95827
916-255-4300
Toll free in CA: 800-952-5210
TDD: 916-255-1369
Web site: www.autorepair.ca.gov
Director
California Department of Consumer Affairs
400 R St.
Suite 3000 1080
Sacramento, CA 95814
916-445-1254
916-445-4465
916-445-2643 (Correspondence and Complaint Review Unit)
Toll free in CA: 1-800-952-5210
TDD/TTY: 916-322-1700 or 1-800-326-2297
Web site: www.dca.ca.gov
Attorney General
Office of the Attorney General
Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550
916-322-3360
Toll free in CA: 1-800-952-5225
TDD: 916-324-5564
Web site: www.caag.state.ca.us
County Offices
Supervising Deputy District Attorney
Criminal Division
Kern County District Attorney's Office
1215 Truxtun Ave.
3rd Floor
Bakersfield, CA 93301
661-868-2350
Fax: 661-868-2135
Deputy District Attorney
Consumer Affairs Unit
Solano County Distict Attorney's Office
600 Union Ave.
Fairfield, CA 94533
707-421-6859
707-421-6800
Fax: 707-421-7986
Senior Deputy District Attorney
Business Affairs Unit
Fresno County District Attorney's Office
1250 Van Ness Ave.
2nd Floor
Fresno, CA 93721
559-488-3836
559-488-3156
Fax: 559-495-1315
Director
Los Angeles County Department of Consumer Affairs
500 West Temple St.
Room B-96
Los Angeles, CA 90012-2706
213-974-1452
Fax: 213-687-0233
Web site: consumer-affairs.co.la.ca.us
Senior Deputy District Attorney
Contra Costa County District Attorney's Office
627 Ferry St.
Martinez, CA 94553
925-646-4620
Fax: 925-646-4683
Deputy District Attorney
Consumer Fraud Unit
Stanislaus County District Attorney's Office
PO Box 442
Modesto, CA 95353-0442
209-525-5550
Fax: 209-525-5545
Web site: www.stanislaus-da.org
District Attorney
Consumer Affairs Division
Napa County District Attorney's Office
931 Parkway Mall
P.O. Box 720
Napa, CA 94559
707-253-4211
707-253-4059
Fax: 707-253-4041
Deputy in Charge
Consumer & Environmental Unit
San Mateo County District Attorney's Office
400 County Center
3rd Floor
Redwood City, CA 94063
650-363-4651
Supervising Deputy District Attorney
Consumer and Environmental Protection Division
Sacramento County District Attorney's Office
PO Box 749
906 G Street, Suite 700
Sacramento, CA 95812-0749
916-874-6174
Fax: 916-874-7660
Monterey County District Attorney
Consumer Protection Division
PO Box 1131
Salinas, CA 93902
831-755-5073
Fax: 831-755-5608
Division Chief
San Diego County District Attorney's Office
330 W. Broadway, Suite 700
San Diego, CA 92101
619-531-4070
Fax: 619-531-4481
Web site: www.sandiegoda.com
Consumer and Environmental Unit
San Francisco County District Attorney's Office
732 Brannan St.
San Francisco, CA 94103
415-551-9595 (public inquiries)
Fax: 415-551-9504
Web site: www.ci.sf.ca.us/casf/
Supervising Deputy District Attorney
Santa Clara County District Attorney's Consumer Protection Unit
70 West Hedding St.
West Wing, 4th Floor
San Jose, CA 95110
408-792-2880 (consumer protection)
408-792-2881 (small claims advisory)
Fax: 408-279-8742
Web site: www.santaclara-da.org
Director
Economic Crime Division
Consumer Fraud Department
County Government Center
1050 Monterey St., Room 235
San Luis Obispo, CA 93408
805-781-5856
Fax: 805-781-1173
Web site: www.sloda.com
Mediation Coordinator
Marin County Mediation Services
4 Jeannette Prandi Way
San Rafael, CA 94903
415-499-7454
Fax: 415-499-3673
Consumer Protection Division
Marin County District Attorney's Office
Hall of Justice, Room 130
3501 Civic Center Dr.
San Rafael, CA 94903
415-499-6495
Fax: 415-499-3719
E-mail: consumer@co.marin.ca.us
Web site: co.marin.ca.us/depts/DA/main/index.cfm
Senior Deputy District Attorney
Consumer Protection Unit
Santa Barbara County District Attorney's Office
1105 Santa Barbara St.
Santa Barbara, CA 93101
805-568-2300
Fax: 805-568-2398
Coordinator
Division of Consumer Affairs
Santa Cruz County District Attorney's Office
701 Ocean St.
Room 200
Santa Cruz, CA 95060
831-454-2050
TDD/TTY: 831-454-2123
Fax: 831-454-2920
E-mail: dat155@co.santa-cruz.ca.us
Web site: www.CO.Santa-Cruz.CA/US
Supervising Deputy District Attorney
San Joaquin County District Attorney's Office
Consumer Affairs Prosecution Unit
222 East Weber, Room 412
P.O. Box 990
Stockton, CA 95202
209-468-9321
Fax: 209-468-0314
District Attorney
Mendocino County District Attorney's Office
PO Box 1000
Ukiah, CA 95482
707-463-4211
Fax: 707-463-4687
Supervisor
Consumer Mediation Section
Ventura County District Attorney's Office
800 South Victoria Ave.
Ventura, CA 93009
805-654-3110
Fax: 805-648-9255
Web site: www.ventura.org/vcda
Consumer Fraud and Environmental Prosecution Unit
Tulare County District Attorney's Office
221 S. Mooney Blvd., Room 224
Visalia, CA 93291
559-733-6411
Fax: 559-730-2658
Supervising Deputy District Attorney
Consumer/Environmental Protection Unit
Orange County District Attorney's Office
401 Civic Center Dr.
West Santana, CA 92701
714-347-8706
Fax: 714-568-1250
City Offices
Supervising Deputy City Attorney
Consumer Protection Division
Los Angeles City Attorney's Office
200 North Main St.
500 City Hall East
Los Angeles, CA 90012
213-978-8070
Fax: 213-978-8111
E-mail: dkass@atty.lacity.org
Head Deputy City Attorney
Consumer and Environmental Protection Unit
San Diego City Attorney's Office
1200 Third Ave.
Suite 700
San Diego, CA 92101-4106
619-533-5600
Web site: http://genesis.sannet.gov/infospc/templates/attorney
Deputy City Attorney
Consumer Protection and Fair Housing
1685 Main St.
Room 310
Santa Monica, CA 90401
310-458-8336
Fax: 310-395-6727
E-mail: consumers@ci.santa-monica.ca.us
Web site: pen.ci.santa-monica.ca.us/atty/consumer_protection/
Colorado
State Offices
Consumer Protection Division
Colorado Attorney General's Office
1525 Sherman St.
5th Floor
Denver, CO 80203-1760
303-866-5079
Toll free: 1-800-222-4444
Fax: 303-866-5443
County Offices
Chief Deputy District Attorney
Economic Crime Division
El Paso and Teller Counties District Attorney's Office
105 East Vermijo, Suite 205
Colorado Springs, CO 80903-2083
719-520-6002
Fax: 719-520-6006
E-mail: david_zook@co.el-paso.co.us
Web site: dao.elpasoco.com/default.asp
Chief Deputy District Attorney
Denver District Attorney's Economic Crimes Unit
303 West Colfax Ave., Ste 1300
Denver, CO 80204
720-913-9179
TDD/TTY: 720-913-9182
Fax: 720-913-9177
Web site: www.denverda.org
District Attorney
Archuleta, LaPlata and San Juan Counties District Attorney's Office
PO Drawer 3455
Durango, CO 81302
970-247-8850
Fax: 970-259-0200
District Attorney
Weld County District Attorney's Office
PO Box 1167
Greeley, CO 80632
970-356-4010
Fax: 970-352-8023
District Attorney
Pueblo County District Attorney's Office
201 West 8th St., Suite 801
Pueblo, CO 81003
719-583-6030
Fax: 719-583-6666
Connecticut
State Offices
Commissioner
Department of Consumer Protection
165 Capitol Ave.
Hartford, CT 06106
860-713-6300
Toll free in CT: 1-800-842-2649
Fax: 860-713-7239
Web site: www.state.ct.us/dcp
City Offices
Director of Consumer Protection
City of Middletown
245 DeKoven Dr.
PO Box 1300
Middletown, CT 06457-1300
860-344-3491
TDD: 860-344-3521
Fax: 860-344-3561
E-mail: phil.cacciola@cityofmiddleton.com
Delaware
State Offices
Director
Fraud and Consumer Protection Division
Office of the Attorney General
820 North French St.
5th Floor
Wilmington, DE 19801
302-577-8600
Toll free in DE: 1-800-220-5424
Fax: 302-577-6499
Web site: www.state.de.us/attgen/
Director, Consumer Protection Unit
Consumer Protection Unit
Office of Attorney General
820 North French St.
5th Floor
Wilmington, DE 19801
302-577-8600
Toll free in DE: 1-800-220-5424 Delaware Residents Only
Fax: 302-577-3090
Web site: www.state.de.us/attgen/
District of Columbia
District of Columbia Offices
Office of the Attorney General for the District of Columbia
Consumer & Trade Protection Section
Consumer Complaints
441 4th St., NW
Suite 450 North
Washington, DC 20001
202-442-9828
Fax: 202-727-6546
E-mail: consumercomplaint.occ@dc.gov
Florida
State Offices
Economic Crimes Division
Office of the Attorney General
110 SE 6th St.
Fort Lauderdale, FL 33301
954-712-4600
Toll free: 1-866-966-7226
Fax: 954-712-4658
Web site: myfloridalegal.com
Economic Crimes Division
Office of the Attorney General
135 West Central Blvd., Suite 1000
Orlando, FL 32801
407-999-5588
Toll free in FL: 1-866-966-7226
Fax: 407-245-0365
Web site: myfloridalegal.com
Economic Crimes Division
Office of the Attorney General
PL-01 The Capitol
Tallahassee, FL 32399
850-414-3600
Toll free in FL: 1-866-966-7226
Fax: 850-488-4483
Web site: myfloridalegal.com
Director of Multi-State Litigation and Intergovernmental Affairs
Office of the Attorney General
PL-01 The Capitol
Tallahassee, FL 32399
850-414-3300
Toll free in FL: 1-866-966-7226
Fax: 850-410-2672
Web site: myfloridalegal.com
Economic Crimes Division
Office of the Attorney General
Concourse Center 4
3507 E. Frontage Rd., Suite 325
Tampa, FL 33607
813-287-7950
Toll free in FL: 1-866-966-7226
Fax: 813-287-7950
Web site: myfloridalegal.com
Economic Crimes Division
Office of the Attorney General
1515 N. Flagler Ave., Suite 900
West Palm Beach, FL 33401
561-837-5000
Toll free in FL: 1-866-966-7226
Fax: 561-837-5109
Web site: myfloridalegal.com
County Offices
Director
Pinellas County Office of Consumer Protection
15251 Roosevelt Blvd.
Suite 209
Clearwater, FL 33760
727-464-6200
TDD/TTY: 727-464-6088
Fax: 727-464-6129
Web site: www.pinellascounty.org
Director
Broward County Consumer Affairs Division
115 South Andrews Ave.
A460
Fort Lauderdale, FL 33301
954-765-5350, ext. 232
Fax: 954-765-5309
E-mail: mfandel@broward.org
Web site: www.broward.org/consumer
Chief, Assistatn State Attorney
Dade County Economic Crime Unit
Office of the State Attorney
1350 NW 12th Ave.
5th Floor, Graham Building
Miami, FL 33136-2111
305-547-0671
Fax: 305- 547-0717
Director
Consumer Services Department
Miami-Dade County
140 West Flagler St.
Suite 903
Miami, FL 33130
305-375-3677 (Consumer Hotline)
TDD/TTY: 305-375-4177
Fax: 305-375-4120
E-mail: consumer@miamidade.gov
Web site: www.co.miami-dade.fl.us/csd
Investigator
Pasco County Consumer Affairs Division
7530 Little Rd.
New Port Richey, FL 34654
727-847-8106
352-521-5179
Fax: 727-847-8191
Chief Investigator
Orange County Consumer Fraud Unit
415 North Orange Ave.
P.O. Box 1673
Orlando, FL 32802
407-836-2490
Fax: 407-836-1210
E-mail: fraudhelp@sao9.org
Web site: www.orangecountyfl.net
Administrator Consumer Protection Agency
Hillsborough County Consumer Protection Agency
8900 N. Armenia Ave., Ste 226
Tampa, FL 33604-1067
813-903-3430
Fax: 813-903-3432
Web site: www.hillsboroughcounty.org
Director
Palm Beach County Division of Consumer Affairs
50 South Military Trail, Suite 201
West Palm Beach, FL 33415
561-712-6600
Fax: 561-712-6610
E-mail: consumer@co.palm-beach.fl.us
Web site: www.pbcgov.com/consumer
City Offices
Chief of Consumer Affairs
City of Jacksonville Division of Consumer Affairs
St. James Building
117 West Duval St., Suite M-100
Jacksonville, FL 32202
904-630-3467
Fax: 904-630-3458
Web site: www.coj.net/Departments/Neighborhoods/Consumer+Affairs/Filing+a+Complaint.htm
Georgia
State Offices
Administrator
Governor's Office of Consumer Affairs
2 Martin Luther King, Jr. Dr.
Suite 356
Atlanta, GA 30334
404-656-3790
Toll free in GA (outside Atlanta area): 1-800-869-1123
Fax: 404-651-9018
Web site: www2.state.ga.us/gaoca
Hawaii
State Offices
Investigator
Office of Consumer Protection
Department of Commerce and Consumer Affairs
345 Kekuanaoa St., Room 12
Hilo, HI 96720
808-933-0910
Fax: 808-933-8845
Executive Director
Office of Consumer Protection
Department of Commerce and Consumer Affairs
235 South Beretania St.
Room 801
Honolulu, HI 96813
808-586-2636
Fax: 808-586-2640
Investigator
Office of Consumer Protection
Dept of Commerce and Consumer Affairs
1063 Lower Main St., Ste C-216
Wailuku, HI 96793
808-984-8244
Fax: 808-243-5807
Web site: www.state.hi.us/dcca/
Idaho
State Offices
Deputy Attorney General
Consumer Protection Unit
Idaho Attorney General's Office
650 West State St.
Boise, ID 83720-0010
208-334-2424
Toll free in ID: 1-800-432-3545
Fax: 208-334-2830
Web site: www.state.id.us/ag
Illinois
State Offices
Office of the Attorney General
1001 East Main St.
Carbondale, IL 62901
618-529-6400
Toll free in IL: 1-800-243-0607 (consumer hotline serving southern Illinois)
TDD: 618-529-0607
Fax: 618-529-6416
Bureau Chief
Consumer Fraud Bureau
100 West Randolph
12th Floor
Chicago, IL 60601
312-814-3580
Toll free in IL: 1-800-386-5438
TDD: 312-814-3374
Fax: 312-814-2549 or 312.814.3806
Web site: www.ag.state.il.us
Chief
Consumer Protection Division of the Attorney General Office
100 West Randolph
12th Floor
Chicago, IL 60601
312-814-3000
TDD: 312-793-2852
Fax: 312-814-2593
Web site: www.ag.state.il.us
Governor's Office of Citizens Assistance
222 South College, Room 106
Springfield, IL 62706
217-782-0244
Toll free in IL: 1-800-642-3112
Fax: 217-524-4049
E-mail: governor@state.il.us
County Offices
Supervisor
Cook County State Attorney's Office
Consumer Fraud Division
69 West Washington
Suite 700
Chicago, IL 60602
312-603-8700
State's Attorney
Madison County Office of State's Attorney
157 North Main St., Suite 402
Edwardsville, IL 62025
618-692-6280
Fax: 618-656-7312
Bureau Chief of Consumer Fraud
Department of Consumer Affairs serving Central Illinois
Office of the Attorney General
500 South Second St.
Springfield, IL 62706
217-782-1090
Toll free in IL: 1-800-243-0618
217-785-2771
Fax: 217-782-1097
E-mail: attorney_general@atg.state.il.us
Web site: www.ag.state.il.us
City Offices
Commissioner
Chicago Department of Consumer Services
121 North LaSalle St.
Room 808
Chicago, IL 60602
312-744-4006
TDD: 312-744-9385
Fax: 312-744-9089
Web site: www.ci.chi.il.us/ConsumerServices/
Administrator
City of Des Plaines Consumer Protection Office
City of Des Plaines
1420 Miner St.
Des Plaines, IL 60016
847-391-5006
Fax: 847-391-5378
E-mail: admin@desplains.org
Indiana
State Offices
Chief Counsel and Director
Consumer Protection Division
Office of the Attorney General
Indiana Government Center South
402 West Washington St., 5th Floor
Indianapolis, IN 46204
317-232-6201
Toll free in IN: 1-800-382-5516 Consumer Hotline
Fax: 317-232-7979
Web site: www.in.gov/attorneygeneral
County Offices
Marion County Prosecuting Attorney
Marrion County Prosecuting Attorney's Office
560 City-County Building
200 East Washington St.
Indianapolis, IN 46204-3363
317-327-3892
TDD/TTY: 317-327-5186
Fax: 317-327-5409
Web site: www.indygov.org
Iowa
State Offices
Assistant Attorney General
Consumer Protection Division
Office of the Attorney General
Director of Consumer Protection Division
1300 East Walnut St., 2nd Floor
Des Moines, IA 50319
515-281-5926
Fax: 515-281-6771
E-mail: consumer@ag.state.ia.us
Web site: www.IowaAttorneyGeneral.org
Kansas
State Offices
Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
120 SW 10th
4th Floor
Topeka, KS 66612-1597
785-296-3751
Toll free in KS: 1-800-432-2310
TDD/TTY: 785-291-3767
Fax: 785-291-3699
E-mail: cprotect@ksag.org
Web site: www.ink.org/public/ksag
County Offices
Johnson County District Attorney's Office
Consumer Protection Division
Johnson County Courthouse
100 North Kansas Ave.
Olathe, KS 66061
913-715-3003
Fax: 913-715-3040
Jr. Deputy District Attorney
Office of the District Attorney
Consumer Fraud & Economic Crime Division
535 North Main St., 1st Floor
Wichita, KS 67203-3747
316-383-7921
Toll free in KS: 1-800-432-2310
Fax: 316-383-4669
E-mail: consumer@sedgwick.gov
Kentucky
State Offices
Director
Consumer Protection Division
Office of the Attorney General
1024 Capital Center Dr.
Frankfort, KY 40601
502-696-5389
Toll free in KY: 1-888-432-9257
Fax: 502-573-8317
E-mail: consumerprotection@law.state.ky.us
Web site: www.kyattorneygeneral.com/cp
Assistant Attorney General
Consumer Protection Division
Office of the Attorney General
9001 Shelbyville Rd.
Suite 3
Louisville, KY 40222
502-425-4825
Fax: 502-573-8317 Lori
Louisiana
State Offices
Chief
Consumer Protection Section
Office of the Attorney General
301 Main St., Suite 1250
Baton Rouge, LA 70801
Toll free nationwide: 1-800-351-4889
Fax: 225-342-9637
Web site: www.ag.state.la.us
County Offices
Consumer Protection Section
Jefferson Parish District Attorney
100 Derbigny St.
Gretna, LA 70053-5894
504-368-1020
Fax: 504-361-2899
Maine
State Offices
Director
Office of Consumer Credit Regulation
35 State House Station
Augusta, ME 04333-0035
207-624-8527
Toll free in ME: 1-800-332-8529
TDD/TTY: 207-624-8563
Fax: 207-582-7699
Web site: www.mainecreditreg.org
Division Chief
Public Protection Division
Office of the Attorney General
6 State House Station
Augusta, ME 04333-0006
207-626-8800
6 State House Station
Augusta, ME 04333
207-626-8849
Web site: www.state.me.us/ag
Maryland
State Offices
Chief
Consumer Protection Division
Office of the Attorney General
200 Saint Paul Place
16th Floor
Baltimore, MD 21202-2021
410-528-8662 (consumer complaint hotline)
410-576-6550 (consumer information)
410-528-1840 (health advocacy unit)
TDD: 410-576-6372 (Maryland only)
Fax: 410-576-7040
E-mail: consumer@oag.state.md.us
Web site: www.oag.state.md.us/consumer
Manager
Business Licensing & Consumer Service
Motor Vehicle Administration
6601 Ritchie Hwy., NE
Glen Burnie, MD 21062
410-768-7248
Fax: 410-768-7602
Regional Offices
Administrator
Maryland Attorney Generals' Office
Consumer Protection Division
138 East Antietam St., Ste 210
Hagerstown, MD 21740-5684
301-791-4780
410-576-6372
Fax: 301-791-7178
Consumer Affairs Specialist
Eastern Shore Branch Office
Consumer Protection Division
Office of the Attorney General
201 Baptist St.
Suite 30
Salisbury, MD 21801-4976
410-543-6620
Fax: 410-543-6642
Web site: www.oag.state.md.us
County Offices
Administrator
Howard County Office of Consumer Affairs
6751 Columbia Gateway Dr.
Columbia, MD 21046
410-313-6420
Fax: 410-313-6453
E-mail: shannan@co.ho.md.us
Division Chief
Montgomery County Division of Consumer Affairs
100 Maryland Ave.
Suite 330
Rockville, MD 20850
240-777-3636
TDD: 240-777-3679
Fax: 240-777-3768
Web site: www.co.mo.md.us/hca
Massachusetts
State Offices
Director
Executive Office of Consumer Affairs and Business Regulation
10 Park Plaza, Room 5170
Boston, MA 02116
617-973-8700 general info
617-973-8787 consumer hotline
in MA 1-888-283-3757
TDD/TTY: 617-973-8790
Fax: 617-973-8798
E-mail: consumer@state.ma.us
Web site: www.state.ma.us/consumer
Attorney General
Consumer Protection and Antitrust Division
Office of the Attorney General
200 Portland St.
Boston, MA 02114
617-727-8400 The Consumer Hotline - information and referral to local county and city government consumer offices (listed
below) that work in conjunction with the Department of the Attorney General
Fax: 617-727-3265
Web site: www.ago.state.ma.us
Consumer Protection and Antitrust Division
Office of the Attorney General - Springfield
436 Dwight St.
Springfield, MA 01103
413-784-1240
Fax: 413-784-1244
County Offices
Boston City Hall
Room 817
Boston, MA 02201
617-635-3834
617-635-4165
Fax: 617-635-4174
Web site: www.cityofboston.gov/consumeraffairs
831 Massachusetts Ave.
Cambridge, MA 02139
617-349-6150
Fax: 617-349-6148
Web site: www.ci.cambridge.ma.us/~Consumer
Fall River Consumer Program
One Government Center
Fall River, MA 02722
508-324-2672
Fax: 508-324-2626
North Western District Attorney's Office
238 Main St.
Greenfield, MA 01301
413-774-5102
Fax: 413-773-3278
Consumer Protection Program
Haverhill Community Action, Inc.
25 Locust St.
Haverhill, MA 01830
978-373-1971
Fax: 978-373-8966
Consumer Assistance Council, Inc.
149 Main St.
Hyannis, MA 02601
508-771-0700
Toll free: 1-800-867-0701
Fax: 508-771-3011
Web site: www.consumercouncil.com
Consumer Protection Program
Greater Lawrence Community Action Council, Inc.
Consumer Protection Program
350 Essex St.
Lawrence, MA 08140
978-681-4990
Fax: 978-681-4949
Web site: www.glcac.org/consumer.htm
Middlesex Community College Law Center
Local Consumer Program
33 Kearney Square Room 117
Lowell, MA 01852
978-656-3342
Fax: 978-656-3339
E-mail: dunnk@middlesex.cc.ma.us
90 Main St.
Medford, MA 02155
781-393-2460
Fax: 781-393-2342
Consumer Assistance Office - Metro West, Inc.
209 West Central St.
Natick, MA 01760
508-651-8812
Fax: Fax: 508-647-0661
Newton City Hall
1000 Commonwealth Ave.
Newton, MA 02465
617-552-7205
Fax: 617-552-7027
Director
Mass PIRG Consumer Action Center
182 Green St.
North Weymouth, MA 02191
781-335-0280
Fax: 781-340-3991
E-mail: jfoyconsumeraction2@juno.com
Berkshire County Consumer Advocates, Inc.
150 North St.
Pittsfield, MA 01201
413-443-9128
Toll free: 1-800-540-9128
Fax: 413-496-9225
Consumer Aid Program
South Shore Community Action Council, Inc.
265 South Meadow Rd.
Plymouth, MA 02360
508-747-7575 x226
Fax: 508-746-5140
E-mail: lmtilley@sscac.org
10 Granite St.
Quincy, MA 02169
617-984-5600 ext. 118
Fax: 617-769-6101
Revere Consumer Affairs Office
City Hall 281 Broadway
Revere, MA 02151
781-286-8114
Fax: 781-284-6999
City of Springfield
1243 Main St.
Springfield, MA 01103
413-787-6437
Director
Consumer Council of Worcester County
484 Main St.
2nd Floor
Worcester, MA 01608-1690
508-754-1176
Fax: 508-754-0203
E-mail: dreilly@wcac.net
Michigan
State Offices
Director
Bureau of Automotive Regulation
Michigan Department of State
Lansing, MI 48918-1200
517-373-4777
Toll free in MI: 1-800-292-4204
Fax: 517-373-0964
Assistant in Charge
Consumer Protection Division
Office of Attorney General
PO Box 30213
Lansing, MI 48909
517-373-1140 (complaint information)
517-373-1110
Fax: 517-241-3771
County Offices
Chief Investigator
Bay County Consumer Protection Unit
1230 Washington - Courthouse
Bay City, MI 48707-5994
517-895-4139
Fax: 517-895-4167
Director
Consumer Protection Department
Macomb County
Office of the Prosecuting Attorney
Macomb County Administration Bldg
One South Main St., 3rd FL
Mt. Clemens, MI 48043
810-469-5600
810-469-5350
Fax: 810-469-5609
City Offices
Director
City of Detroit Consumer Affairs Department
65 Cadillac Square
Suite 1600
Detroit, MI 48226
313-224-3508
313-224-6995 (complaints)
Fax: 313-224-2796
E-mail: castillojr@cadtwr.ci.detroit.mi.us
Web site: www.ci.detroit.mi.us
Minnesota
State Offices
Manager
Consumer Services Division
Minnesota Attorney General's Office
1400 NCL Tower
445 Minnesota St.
St. Paul, MN 55101
612-296-3353
Toll free: 1-800-657-3787
Fax: 612-282-5801
E-mail: consumer.ag@state.mn.us
Web site: www.ag.state.mn.us/consumer
County Offices
Director, Citizens Info Hotline
Hennepin County Citizen Information Hotline
Office of Hennepin County Attorney
C-2000 County Government Center
Minneapolis, MN 55487
612-348-4528
TDD/TTY: 612-348-6015
Fax: 612-348-9712
E-mail: citizeninfo@hennipin.mn.us
Web site: www.co.hennepin.mn.us/coatty/hcatty.htm
City Offices
Director
Division of Licenses & Consumer Services
Minneapolis Department of Regulatory Services
City Hall, Room 1C
350 South 5th St.
Minneapolis, MN 55415
612-673-2080
TDD/TTY: 612-673-3300/3360
Fax: 612-673-3399
E-mail: opa@ci.minneapolis.mn.us
Web site: www.ci.minneapolis.mn.us
Mississippi
State Offices
Director
Consumer Protection Division of the Mississippi Attorney General's Office
P.O. Box 22947
Jackson, MS 39225-2947
601-359-4230
Toll free in MS: 1-800-281-4418
Fax: 601-359-4231
Web site: www.ago.state.ms.us
Director
Bureau of Regulatory Services
Department of Agriculture and Commerce
121 North Jefferson St.
P.O. Box 1609
Jackson, MS 39201
601-359-1111
Fax: 601-354-6502
Web site: www.mdac.state.ms.us
Missouri
State Offices
Deputy Chief Counsel
Consumer Protection and Trade Offense Division
PO Box 899
1530 Rax Court
Jefferson City, MO 65102
573-751-6887
573-751-3321
Toll free in MO: 1-800-392-8222
TDD/TTY toll free in MO: 1-800-729-8668
Fax: 573-751-7948
E-mail: attgenmail@moago.org
Web site: www.ago.state.mo.us
Montana
State Offices
Montana Consumer Protection Office
Department of Administration
1219 8th Ave.
PO Box 200151
Helena, MT 59620-0151
406-444-4500
Fax: 406-444-9680
Web site: www.state.mt.us/doa/consumerprotection
Nebraska
State Offices
Assistant Attorney General
Department of Justice
2115 State Capitol
P.O. Box 98920
Lincoln, NE 68509
402-471-2682
Toll free in state: 1-800-727-6432
Fax: 402-471-0006
Web site: www.nol.org/home/ago
Nevada
State Offices
Commissioner
Nevada Consumer Affairs Division
1850 East Sahara
Suite 101
Las Vegas, NV 89104
702-486-7355
Toll free: 1-800-326-5202
TDD: 702-486-7901
Fax: 702-486-7371
E-mail: ncad@fyiconsumer.org
Web site: www.fyiconsumer.org
Bureau of Consumer Protection
555 E. Washington Ave., Ste. 3900
Las Vegas, NV 89101
702-486-3420
Deputy Chief Investigator
Consumer Affairs Division
Department of Business and Industry
4600 Kietzke Lane, Building B, Suite 113
Reno, NV 89502
775-688-1800
Toll free in NV: 1-800-326-5202
TDD: 775-486-7901
Fax: 702-688-1803
New Hampshire
State Offices
Consumer Protection and Antitrust Bureau
New Hampshire Attorney General's Office
33 Capitol St.
Concord, NH 03301
603-271-3641
TDD toll free: 1-800-735-2964
Fax: 603-271-2110
Web site: www.doj.nh.gov/consumer/index.html
New Jersey
State Offices
Department of Law and Public Safety
Division of Consumer Affairs
PO Box 45025
Newark, NJ 07101
973-504-6200
Toll free: 1-800-242-5846
E-mail: askconsumeraffairs@smtp.lps.state.nj.us
Web site: www.state.nj.us/lps/ca/home.htm
County Offices
Director
Atlantic County Division of Consumer Affairs
1333 Atlantic Ave.
8th Floor
Atlantic City, NJ 08401
609-343-2376
609-345-6700
Fax: 609-343-2322
Director/Superintendent
Camden County Office of Consumer Protection/Weights and Measures
Jefferson House
Lakeland Rd.
Blackwood, NJ 08012
609-374-6161
609-374-6001
Toll free in NJ: 800-999-9045
Fax: 609-232-0748
E-mail: consumer@co.camden.nj.us
Web site: www.co.camden.nj.us
Director
Department of Consumer Affairs & Weight & Measures
Cumberland County Department of Consumer Affairs and Weights and Measures
788 East Commerce St.
Bridgeton, NJ 08302
856-453-2203
Fax: 856-453-2206
E-mail: louismo@co.cumberland.nj.us
Director/Superintendent
Cape May County Consumer Affairs Weights and Measures
4 Moore Rd.
Cape May Court House, NJ 08210
609-463-6475
Fax: 609-465-4639
E-mail: mbrogan@co.cape-may.nj.us
Senior Investigator
Essex County Division of Consumer Action/Consumer Services
50 South Clinton St.
Suite 3201
East Orange, NJ 07018
973-395-8350
Fax: 973-395-8433
Office of Consumer Affairs
County of Hunterdon
PO Box 2900
Flemington, NJ 08822
908-806-5174
Fax: 908-806-2057
E-mail: jferrari@co.hunterdon.nj.us
Director
Monmouth County Department of Consumer Affairs
50 East Main St.
P.O. Box 1255
Freehold, NJ 07728-1255
732-431-7900
Fax: 732-845-2037
Director
Bergen County Office of Consumer Protection
1 Bergen County Plaza
3rd Floor
Hackensack, NJ 07601
201-336-6400
Fax: 201-336-6414
Director
Hudson County Division of Consumer Affairs
595 Newark Ave.
Jersey City, NJ 07306
201-795-6295
201-795-6163
Fax: 201-795-6462
Director/Superintendent
Burlington County Office of Consumer Affairs/Weights and Measures
49 Rancocas Rd.
P.O. Box 6000
Mount Holly, NJ 08060
609-265-5098 Weights and Measures
609-265-5054 Consumer Affairs
Fax: 609-265-5065
Director
Middlesex County Consumer Affairs
Middlesex County Administration Building
JFK Square, 2nd Floor, Suite 290
New Brunswick, NJ 08901
732-745-3875
Director
Division of Consumer Affairs
Somerset County
PO Box 3000
Somerville, NJ 08876-1262
908-231-7000, ext. 7400
Fax: 908-429-0670
E-mail: consumeraffairs@co.somerset.nj.us
Web site: www.co.somerset.nj.us
Director
Ocean County Department of Consumer Affairs/Weights and Measures
1027 Hooper Ave.
PO Box 2191
Toms River, NJ 08754-2191
732-929-2105
Toll free in NJ: 1-800-722-0291 ex. 2105
Fax: 732-506-5330
Division Chief
Mercer County Consumer Affairs
640 South Broad St Rm 404
P.O. Box 8068
Trenton, NJ 08650-0068
609-989-6671
Fax: 609-989-6670
Superintendent
County of Passaic
Dept of Law and Public Safety
Div of Weights and Measures - CS
1310 Route 23 North
Wayne, NJ 07470
973-305-5750 (Wts & Meas)
973-305-5881 (Consumer Prot'n)
Fax: 973-628-1796
E-mail: pcca@advanix.net
Director
Union County Division of Consumer Affairs
300 North Ave. East
Westfield, NJ 07090
908-654-9840
Fax: 908-654-3082
E-mail: fpeterson@unioncountynj.org
Web site: www.unioncountynj.org
Director
Gloucester County Department of Consumer Protection/Weights and Measures
152 North Broad St.
PO Box 337
Woodbury, NJ 08096
856-853-3349
856-853-3350
TDD: 856-848-6616
Fax: 609-853-6813
E-mail: jsilvest@co.gloucester.nj.us
City Offices
Director
Livingston Consumer Affairs
357 South Livingston Ave.
Livingston, NJ 07039
973-535-7976
Fax: 973-740-9408
Director
Middlesex Borough Consumer Affairs
1200 Mountain Ave.
Middlesex, NJ 08846
732-356-8090, ext. 250
Fax: 732-356-7954
Director
Mountainside Consumer Affairs
1455 Coles Ave.
Mountainside, NJ 07092
908-232-6600
Deputy Mayor
Director Consumer Affairs
Township of North Bergen
Municipal Building
4233 Kennedy Blvd.
North Bergen, NJ 07047
201-392-2157 (community service)
201-330-7291 (consumer protection)
Fax: 201-392-8551
Consumer Affairs Investigator
Perth Amboy Consumer Affairs
Office of Social Services
Fayette and Read St.s
Perth Amboy, NJ 08861
732-826-4300
Fax: 908-826-6192
Director
Plainfield Action Services
City Hall Annex
510 Watchung Ave.
Plainfield, NJ 07060
908-753-3519
Fax: 908-753-3540
Town Attorney
Secaucus Department of Consumer Affairs
Municipal Government Center
1203 Patterson Plank Rd.
Secaucus, NJ 07094
201-330-2008
Director
Consumer Affairs Office
1976 Morris Ave.
Union, NJ 07083
908-851-5477
Fax: 908-851-4697
Director
Wayne Township Consumer Affairs
475 Valley Rd.
Wayne, NJ 07470
201-694-1800, ext. 3290
201-694-1800, ext. 3290
Director
Weehawken Consumer Affairs
400 Park Ave.
Weehawken, NJ 07087
201-319-6005
Fax: 201-319-0112
Director
Woodbridge Consumer Affairs
Woodbridge Township
Municipal Building
One Main St.
Woodbridge, NJ 07095
732-602-6058
Fax: 732-602-6016
New Mexico
State Offices
Director
Consumer Protection Division
Office of the Attorney General
PO Drawer 1508
407 Galisteo
Santa Fe, NM 87504-1508
505-827-6060
Toll free in NM: 1-800-678-1508
Fax: 505-827-6685
Web site: www.ago.state.nm.us
New York
State Offices
Bureau Chief
Bureau of Consumer Frauds and Protection
Office of the Attorney General
State Capitol
Albany, NY 12224
518-474-5481
Toll free in NY: 1-800-771-7755 (hotline)
Fax: 518-474-3618
Web site: www.oag.state.ny.us
Chairwoman and Executive Director
New York State Consumer Protection Board
5 Empire State Plaza
Suite 2101
Albany, NY 12223-1556
518-474-3514
518-474-8583 (capitol region)
Toll free: 1-800-697-1220
Fax: 518-474-2474
E-mail: webmaster@state.ny.us
Web site: www.nysconsumer.gov
Director
Putnam County Department of Consumer Affairs/Weights and Measures
110 Old Route 6 - Bldg 3
Carmel, NY 10512
845-225-2039
Fax: 845-225-3403
Deputy Bureau Chief
Consumer Frauds and Protection Bureau
Office of the Attorney General
120 Broadway, 3rd FL
New York, NY 10271
212-416-8300
Toll free: 1-800-771-7755
Fax: 212-416-6003
Regional Offices
Assistant Attorney General
Binghamton Regional Office
New York State Office of the Attorney General
State Office Building, 17th Floor
44 Hawley St.
Binghamton, NY 13901-4433
607-721-8771
Toll free: 1-800-771-7755
Fax: 607-721-8789
E-mail: dennis.mccabe@oag.state.ny.us
Web site: www.oag.state.ny.us
Assistant Attorney General in Charge
Brooklyn Regional Office
New York State Office of the Attorney General
Consumer Fraud Bureau
55 Hanson Place, Room 732
Brooklyn, NY 11217
718-722-3949
Fax: 718-722-3951
Assistant Attorney General in Charge
Buffalo Regional Office
New York State Office of the Attorney General
Statler Towers
107 Delaware Ave., 4th Floor
Buffalo, NY 14202
716-853-8400
Toll free: 1-800-771-7755
Fax: 716-853-8414
Assistant Attorney General in Charge
Suffolk Regional Office
Office of the Attorney General
300 Motor Pkwy., Suite 205
Hauppauge, NY 11788
516-231-2401
Fax: 516-435-4757
Assistant Attorney General in Charge
Consumer Fraud and Protection Bureau
New York State Office of the Attorney General
Harlem Regional Office
163 West 125th St.
New York, NY 10027-8201
212-961-4475
Fax: 212-961-4003
Assistant Attorney General in Charge
Plattsburgh Regional Office
Office of Attorney General
70 Clinton St.
Plattsburgh, NY 12901
518-562-3282
Fax: 518-562-3294
Assistant Attorney General
Poughkeepsie Regional Office
New York State Office of the Attorney General
235 Main St.
Poughkeepsie, NY 12601
914-485-3920
Toll free: 1-800-771-7755
TDD/TTY Toll free: 1-800-788-9898
Fax: 914-452-3303
Web site: www.oag.state.ny.us
Asst Attorney General in Charge
Rochester Regional Office
Office of the Attorney General
144 Exchange Blvd., 2nd Floor
Rochester, NY 14614
716-546-7430
Toll free: 1-800-771-7755
TDD: 716-327-3249
Fax: 716-546-7514
E-mail: marian.payson@oag.state.ny.us
Web site: www.oag.state.ny.us
Assistant Attorney General in Charge
Syracuse Regional Office
Office of the Attorney General
615 Erie Blvd. West, Suite 102
Syracuse, NY 13204-2465
315-448-4848
Fax: 315-448-4851
Asst Attorney General in Charge
Utica Regional Office
Office of the Attorney General
207 Genesee St., Room 504
Utica, NY 13501
315-793-2225
Toll free: 1-800-771-7755
Fax: 315-793-2228
Web site: www.oag.state.ny.us
Assistant Attorney General in Charge
Office of the Attorney General
Watertown Regional Office
Dulles State Office Building
317 Washington Street
Watertown, NY 13601
315-785-2444
Toll free: 1-800-771-7755
Fax: 315-785-2294
Web site: www.oag.state.ny.us
Assistant Attorney General in Charge
Consumer Fraud and Protection Bureau
New York State Office of the Attorney General
Westchester Regional Office
101 East Post Rd.
White Plains, NY 10601-5008
914-422-8755
Fax: 914-422-8706
County Offices
Confidential Secretary
Department of Consumer Affairs
Albany County Courthouse
#40
Albany, NY 12207
518-487-5040
Fax: 518-487-5048
E-mail: jmcmahon@albanycounty.com
Web site: www.albanycounty.com
Assistant District Attorney in Charge
Consumer Fraud Bureau
Erie County District Attorney's Office
Statler Towers
107 Delaware Ave., 4th Floor
Buffalo, NY 14202
716-853-8404
Toll free in NY: 1-800-771-7755
Fax: 716-853-8414
Consumer Affairs Commissioner
Orange County Department of Consumer Affairs
99 Main St.
Goshen, NY 10924
845-291-2400
Fax: 845-291-2385
Director
Suffolk County Executive's Office of Consumer Affairs
North County Complex, Bldg. 340
Veterans Memorial Highway
Hauppauge, NY 11788
516-853-4600
Fax: 516-853-4825
Consumer Affairs Director
Ulster County District Attorney's Consumer Fraud Bureau
20 Lucas Ave.
Kingston, NY 12401
845-340-3260
Assistant Attorney General in Charge
Nassau County Office of Consumer Affairs
160 Old Country Rd.
Mineola, NY 11501
516-571-2600
Director of Consumer Affairs
Sullivan County Department of Consumer Affairs
Sullivan County Government Center
100 North St., PO Box 5012
Monticello, NY 12701-5012
845-794-3000
Fax: 845-794-0230
Director
Rockland County Office of Consumer Protection
50 Sanatorium Rd.
Building P
Pomona, NY 10970
914-364-2681
Fax: 914-364-2694
Director
Dutchess County Department of Consumer Affairs
94-A Peach Rd.
Poughkeepsie, NY 12601
914-486-2949
Fax: 845-486-2947
Director
Schenectady County Consumer Affairs
64 Kellar Ave.
Schenectady, NY 12307
518-356-6795
518-356-7473
Fax: 518-357-0319
Chief
Frauds Bureau
Westchester County District Attorney's Office
111 Grove St.
White Plains, NY 10601
914-285-3414
Fax: 914-285-3594
Chief, Economic Crimes Bureau
Westchester County District Attorney's Office
111 Martin Luther King Jr. Blvd.
County Courthouse
White Plains, NY 10601
914-285-3303
Fax: 914-285-3594
Director
Westchester County
Department of Consumer Protection
112 East Post Rd.
4th Floor
White Plains, NY 10601
914-285-2162
Fax: 914-285-3115
E-mail: epp4@co.westchester.ny.us
City Offices
Director
Queens Neighborhood Office
New York City Department of Consumer Affairs
120-55 Queens Blvd.
Room 301
Kew Gardens, NY 11424
718-286-2990
Fax: 718-286-2997
Commissioner
Mt. Vernon Office of Consumer Protection
City Hall
11th Floor
Mount Vernon, NY 10550
914-665-2433
Fax: 914-665-2496
Commissioner
New York City Department of Consumer Affairs
42 Broadway
New York, NY 10004
212-487-4444
212-487-4481 (Spanish)
212-487-4488 (Chinese)
TDD: 212-487-4465
Fax: 212-487-4197
Web site: www.ci.nyc.ny.us/html/dca/home.html
Memorial Town Hall
Newtonville, NY 12128
518-783-2790
City Hall, Room 204
Jay Street
Schenectady, NY 12305
518-382-5061
Fax: 518-382-5074
Executive Director
New Justice Conflict Resolution Services, Inc.
1153 West Fayette St., Suite 301
Syracuse, NY 13204
315-471-4676
Fax: 315-475-0769
Director
Office of Consumer Protection
City of Yonkers
87 Nepperhan Ave.
Yonkers, NY 10701
914-377-6808
Fax: 914-377-6811
North Carolina
State Offices
Senior Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
PO Box 629
Raleigh, NC 27602
919-716-6000
Fax: 919-716-6050
Web site: www.jus.state.nc.us/cpframe.htm
North Dakota
State Offices
Director
Consumer Protection and Antitrust Division
Office of the Attorney General
600 East Boulevard Ave.
Department 125
Bismarck, ND 58505-0040
701-328-3404
Toll free in ND: 1-800-472-2600
TTY 800-366-6888
Fax: 701-328-3535
E-mail: cpat@state.nd.us
Web site: ndsl.lib.state.nd.us/Subject/consumer.html
Attorney General
Office of the Attorney General
600 East Boulevard Ave.
Department 125
Bismarck, ND 58505-0040
701-328-2210
TTY 800-366-6888
Fax: 701-328-2226
E-mail: ndag@state.nd.us
Web site: www.ag.state.nd.us
Ohio
State Offices
Ohio Consumers' Counsel
77 South High St.
15th Floor
Columbus, OH 43266-0550
614-466-8574 (outside OH)
Toll free in OH: 1-877-PICK-OCC (1-877-742-5622)
E-mail: occ@occ.state.oh.us
Web site: www.state.oh.us/cons/
Consumer Protection Section
Ohio Attorney General's Office
30 East Broad St.
25th Floor
Columbus, OH 43215-3428
614-466-8831
Toll free in OH: 1-800-282-0515
TDD: 614-466-1393
Fax: 614-728-7583
E-mail: consumer@ag.state.oh.us
Web site: www.ag.state.oh.us
County Offices
Prosecuting Attorney
Summit County Office of Prosecuting Attorney
53 University Ave.
Akron, OH 44308-1680
330-643-2800
TDD/TTY: 330-643-8277 (criminal)
Fax: 330-643-2137 (civil)
Director
Economic Crime
Franklin County Office of Prosecuting Attorney
369 South High St.
Columbus, OH 43215
614-462-3555
Fax: 614-462-6103
Prosecuting Attorney
Portage County Office of Prosecuting Attorney
466 South Chestnut St.
Ravenna, OH 44266-3000
330-296-4593
Fax: 330-297-3856
City Offices
Department of Community Development
Cincinnati Office of Consumer Services
City Hall Room 126
801 Plum St.
Cincinnati, OH 45202
513-352-6146
Fax: 513-352-5241
Oklahoma
State Offices
Administrator
Department of Consumer Credit
4545 North Lincoln Blvd., #104
Oklahoma City, OK 73105
405-521-3653
Fax: 405-521-6740
Consumer Protection Unit
4545 N. Lincoln Ave.
Suite 260
Oklahoma City, OK 73105
405-521-2029
Fax: 405-528-1867
Web site: www.oag.state.ok.us
Oregon
State Offices
Attorney in Charge
Financial Fraud/ Consumer Protection Section
Department of Justice
1162 Court St., NE
Salem, OR 97310
503-378-4732
503-378-4320 (hotline Salem only)
503-229-5576 (hotline Portland only)
Toll free in OR: 1-877-877-9392
TDD/TTY: 503-378-5939
Fax: 503-378-5017
Web site: www.doj.state.or.us
Pennsylvania
State Offices
Director
Bureau of Consumer Protection
Office of Attorney General
14th Floor, Strawberry Square
Harrisburg, PA 17120
717-787-9707
Toll free in PA: 1-800-441-2555
Fax: 717-787-1190
Web site: www.attorneygeneral.gov
Senior Deputy Attorney General
Health Care Unit
Bureau of Consumer Protection
Office of the Attorney General
14th Floor Strawberry Square
Harrisburg, PA 17120
717-705-6938
Toll free in PA: 1-877-888-4877
Fax: 717-787-1190
Consumer Advocate
Office of the Consumer Advocate
Office of the Attorney General
Forum Place, 5th Floor
Harrisburg, PA 17101-1921
717-783-5048 (utilities only)
Toll free in PA: 1-800-684-6560
Fax: 717-783-7152
E-mail: consumer@paoca.org
Web site: www.oca.state.pa.us
Regional Offices
Deputy Attorney General
Bureau of Consumer Protection
Allentown Regional Office
Office of Attorney General
810 Hamilton St.
Fourth Floor
Allentown, PA 18101
610-821-6690
Fax: 610-821-6529
Senior Deputy Attorney General
Bureau of Consumer Protection
Ebensburg Regional Office
Office of the Attorney General
171 Lovell Ave.
Suite 202
Ebensburg, PA 15931
814-471-1831
Fax: 814-471-1840
Deputy Attorney General
Bureau of Consumer Protection
Erie Regional Office
Office of the Attorney General
1001 State St.
Suite 1009
Erie, PA 16501
814-871-4371
Fax: 814-871-4848
Deputy Attorney General
Bureau of Consumer Protection
Harrisburg Regional Office
Office of the Attorney General
301 Chestnut St., Suite 105
Harrisburg, PA 17101
717-787-7109
Fax: 717-772-3560
Senior Deputy Attorney General
Bureau of Consumer Protection
Philadelphia Regional Office
Office of the Attorney General
21 South 12th St.
Second Floor
Philadelphia, PA 19107
215-560-2414
Fax: 215-560-2494
Deputy Attorney General
Bureau of Consumer Protection
Pittsburgh Regional office
Office of Attorney General
564 Forbes Ave.
6th Floor Manor Building
Pittsburgh, PA 15219
412-565-5135
Fax: 412-565-5475
Senior Deputy Attorney General
Bureau of Consumer Protection
Scranton Regional Office
Office of Attorney General
214 Samter Building
101 Penn Ave.
Scranton, PA 18503
570-963-4913
Fax: 570-963-3418
County Offices
Director
Beaver County Alliance for Consumer Protection
699 Fifth St.
Beaver, PA 15009-1997
724-728-7267
Fax: 724-728-6762
Director/Chief Sealer
Bucks County Consumer Protection, Weights and Measures
50 North Main St.
Doylestown, PA 18901
215-348-7442
Fax: 215-348-4570
Director
Delaware County Consumer Affairs
201 West Front St.
Delaware County Courthouse
Media, PA 19063
610-891-4865
Fax: 610-566-3947
Montgomery County Human Services Center
1430 DeKalb St.
Norristown, PA 19404-0311
610-278-3565
Fax: 610-278-5228
Chief
Economic Crime Unit
Philadelphia District Attorney's Office
1421 Arch St.
Philadelphia, PA 19102
215-686-8750
Fax: 215-686-8765
Director
Chester Consumer Affairs
601 Westtown Rd., Suite 295
West Chester, PA 19382-4991
610-344-6150
Puerto Rico
Puerto Rico Offices
Secretary
Department of Justice
PO Box 902192
San Juan, PR 00902
787-721-2900
Fax: 787-725-2475
Secretary
Department of Consumer Affairs
Minillas Station
P.O. Box 41059
Santurce, PR 00940-1059
787-721-0940
Fax: 787-726-6570
E-mail: Jalicea@Caribe.net
Rhode Island
State Offices
Director
Consumer Unit
Consumer Protection Unit
Department of Attorney General
150 South Main St.
Providence, RI 02903
401-274-4400
Senior Line: 1-888-621-1112
TDD: 401-453-0410
Fax: 401-222-5110
CO-CEO with Bev Tuttle
Consumer Credit Couseling Services
535 Centerville Rd.
Suite 103
Warwick, RI 02886
Toll free: 1-800-208-2227
Fax: 401-732-0250
Web site: www.creditcounseling.org
South Carolina
State Offices
Administrator/Consumer Avocate
SC Department of Consumer Affairs
3600 Forest Drive, Suite 300
PO Box 5757
Columbia, SC 29250
803-734-4200
Toll free in SC: 1-800-922-1594
Fax: 803-734-4286
E-mail: scdca@dca.state.sc.us
Web site: www.state.sc.us/consumer
Senior Assistant Attorney General
Office of the Attorney General
PO Box 11549
Columbia, SC 29211
803-734-3970
Fax: 803-734-4323
Web site: www.scattorneygeneral.org
State Ombudsman
Office of Executive Policy and Program
1205 Pendleton St.
Room 308
Columbia, SC 29201
803-734-0457
Toll free in SC only: 1-866-300-9333
Fax: 803-734-0799
Web site: www.myscgov.com
South Dakota
State Offices
Director of Consumer Affairs
Office of the Attorney General
500 East Capitol
State Capitol Building
Pierre, SD 57501-5070
605-773-4400
Toll free in SD: 1-800-300-1986
TDD: 605-773-6585
Fax: 605-773-7163
Tennessee
State Offices
Director
Division of Consumer Affairs
Division of Consumer Affairs
5th Floor
500 James Robertson Pkwy.
Nashville, TN 37243-0600
615-741-4737
Toll free in TN: 1-800-342-8385
Fax: 615-532-4994
Web site: www.state.tn.us/consumer
Deputy Attorney General
Division of Consumer Protection
Consumer Advocate and Protection
Tennessee Attorney General's Office
PO Box 20207
Nashville, TN 37243-0491
615-741-1671
Fax: 615-532-2910
Texas
State Offices
Assistant Attorney General
Consumer Protection/ Austin Regional Office
PO Box 12548
Austin, TX 78711-2548
512-463-2185
Fax: 512-463-8301
Web site: www.oag.state.tx.us
Assistant Attorney General and Chief
Consumer Protection Division
Office of Attorney General
PO Box 12548
Austin, TX 78711-2548
512-463-2070
Fax: 512-463-8301
Public Counsel
Office of Public Insurance Counsel
333 Guadalupe
Suite 3-120
Austin, TX 78701
512-322-4143
Fax: 512-322-4148
E-mail: rod.bordelon@mail.capnet.state.tx.us
Web site: www.opic.state.tx.us
Assistant Attorney General
Consumer Protection/Houston Regional Office
Office of the Attorney General
808 Travis, Suite 812
Houston, TX 77002
713-223-5886, ext. 118
Fax: 713-223-5821
E-mail: john.owens@oag.state.tx.us
Regional Offices
Assistant Attorney General
Consumer Protection Division/Dallas Regional Office
Office of the Attorney General
1600 Pacific Ave., Suite 1700
Dallas, TX 75201-3513
214-969-5310
Fax: 214-969-7615
Assistant Attorney General
Consumer Protection/El Paso Regional Office
Office of the Attorney General
401 East Franklin St., Suite 530
El Paso, TX 79901
915-834-5800
E-mail: jad2@oag.state.tx.us
Assistant Attorney General
Consumer Protection/Lubbock Regional Office
Office of the Attorney General
916 Main St., Suite 806
Lubbock, TX 79401-3410
806-747-5238
Fax: 806-747-6307
E-mail: lwj@aog.state.tx.us
Web site: www.oag.state.tx.us
Assistant Attorney General
Consumer Protection/McAllen Regional Office
Office of the Attorney General
3201 North McColl Road, Suite B
McAllen, TX 78501
956-682-4547
Fax: 956-682-1957
Web site: www.oag.state.tx.us
Assistant Attorney General
Consumer Protection/San Antonio Regional Office
Office of the Attorney General
115 East Travis St., Suite 925
San Antonio, TX 78205-1615
210-224-1007
Fax: 210-225-1075
County Offices
Director
Department of Environmental and Health Services
City Hall
1500 Marilla, Room 7A-North
Dallas, TX 75201
214-670-5216
Fax: 214-670-3863
E-mail: bweaver@gwsmtp.ci.dallas.tx.us
Director
City of Dallas Economic Development Department
City Hall
500 Marilla, Room 5C-South
Dallas, TX 75201
214-670-1685
Fax: 214-670-0158
E-mail: lsbrown@ci.dallas.tx.us
Chief
Harris County Consumer Fraud Division
Harris County District Attorney's Office
1201 Franklin
Suite 600
Houston, TX 77002-1901
713-755-5836
713-755-5840
Fax: 713-755-5262
Utah
State Offices
Director
Division of Consumer Protection
Department of Commerce
160 East 300 South
Box 146704
Salt Lake City, UT 84114-6704
801-530-6601
Fax: 801-530-6001
E-mail: commerce@br.state.ut.us
Web site: www.commerce.state.ut.us
Vermont
State Offices
For Consumer Complaints & Questions
104 Morrill Hall
UVM
Burlington, VT 05405
802-656-3183 (within Chittenden County or out of state)
Toll free in VT: 1-800-549-2424
Web site: www.state.vt.us/atg
Chief
Public Protection Division
Office of the Attorney General
109 State St.
Montpelier, VT 05609-1001
802-828-5507
Web site: www.state.vt.us/atg
Supervisor
Consumer Assurance Section
Food and Market
Department of Agriculture
116 State St.
Montpelier, VT 05602
802-828-3456
Fax: 802-828-2361
Virgin Islands
Virgin Islands Offices
Department of Licensing and Consumer Affairs
Golden Rock Shopping Center
Christiansted
St. Croix, VI 00820
340-773-2226
Fax: 340-778-8250
State Offices
Commissioner
Department of Licensing and Consumer Affairs
Property and Procurement Bldg.
No. 1 Sub Base, Room 205
St. Thomas, VI 00802
340-774-3130
Fax: 340-776-0675
Virginia
State Offices
Senior Assistant Attorney General and Chief
Office of the Attorney General
Antitrust and Consumer Litigation Section
900 East Main St.
Richmond, VA 23219
804-786-2116
Toll free: 1-800-451-1525
Fax: 804-786-0122
E-mail: mail@oag.state.va.us
Web site: www.oag.state.va.us
Program Manager
Office of Consumer Affairs
Department of Agriculture and Consumer Services
Washington Building, Suite 100
P.O. Box 1163
Richmond, VA 23219
804-786-2042
Toll free in VA: 1-800-552-9963
TDD: 800-828-1120
Fax: 804-371-7479
Web site: www.vdacs.state.va.us
County Offices
Acting Team Leader
Office of Citizen and Consumer Affairs
#1 Court House Plaza, Suite 310
2100 Clarendon Blvd.
Arlington, VA 22201
703-228-3260
Fax: 703-228-3295
E-mail: abutle@co.arlington.va.us
Web site: www.co.arlington.va.us
Director
Fairfax County Department of Cable Communications and Consumer Protection
12000 Government Center Parkway, Suite 433
Fairfax, VA 22035
703-222-8435 (consumer complaints)
703-324-8484 (consumer services)
Fax: 703-322-9542
City Offices
Consumer Affairs & Cable Television Administrator
City of Alexandria
City Hall
P.O. Box 178
Alexandria, VA 22313
703-838-4350
TDD: 703-838-5056
Fax: 703-838-6426
Web site: ci.alexandria.va.us
Director
Consumer Affairs Division
Office of the Commonwealth's Attorney
2425 Nimmo Pkwy.
Virginia Beach, VA 23456-9060
757-426-5836
Fax: 757-427-8779
Web site: www.vbgov.com/dept/oca/
Washington
State Offices
Office of the Attorney General
103 East Holly St., Suite 308
Bellingham, WA 98225-4728
360-738-6185
Consumer Resource Center
Office of the Attorney General
500 N. Morain St., Suite 1250
Kennewick, WA 99336-2607
509-734-7140
Office of the Attorney General
905 Plum St., Bldg. 3
PO Box 40118
Olympia, WA 98504-0118
360-753-6210
Director of Consumer Services
Consumer Resource Center
Office of the Attorney General
900 Fourth Ave., Suite 2000
Seattle, WA 98164-1012
206-464-6684
Toll free in WA: 1-800-551-4636 (Consumer Resource Centers)
Toll free TDD in WA: 1-800-276-9883
Fax: 206-464-6451
Web site: www.wa.gov/ago
Consumer Resource Center
Office of the Attorney General
1116 West Riverside Ave.
Spokane, WA 99201-1194
509-456-3123
Program Manager
Consumer Resource Center
Office of the Attorney General
Consumer Protection Division
1019 Pacific Ave., 3rd Floor
Tacoma, WA 98402-4411
253-593-2904
Toll free: 1-800-551-4636
Toll free:1-800-276-9883 in state only
Fax: 253-593-2449
E-mail: cynthial@atg.wa.gov
Web site: www.wa.gov/ago
Consumer Resource Center
Office of the Attorney General
1220 Main St., Suite 510
Vancouver, WA 98660
360-759-2150
City Offices
Chief Deputy Prosecuting Attorney
Fraud Division
900 4th Ave., #1002
Seattle, WA 98164
206-296-9010
Fax: 206-296-9009
E-mail: pat.sainsbury@metrokc.gov
Web site: www.metrokc.gov/proatty/
Consumer Affairs Supervisor
Revenue and Consumer Affairs
Seattle Department of Finance
805 South Dearborn St.
Seattle, WA 98134
206-386-1298
Fax: 206-386-1129
E-mail: seattle.consumer-affairs@ci.seattle.wa.us
Web site: www.pan.ci.seattle.wa.us/esd/consumer
Consumer Affairs Inspector
Revenue and Consumer Affairs Section
Executive Services Department
Division of Finance
600 4th Ave., #103
Seattle, WA 98104-1891
206-233-7837
Fax: 206-684-5170
E-mail: edgonzaga@ci.seattle.wa.us
West Virginia
State Offices
Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
812 Quarrier St., 6th Floor
P.O. Box 1789
Charleston, WV 25326-1789
304-558-8986
Toll free in WV: 1-800-368-8808
Fax: 304-558-0184
E-mail: consumer@wvnet.edu
Web site: www.state.wv.us/wvag
Director
Division of Weights and Measures Section
570 MacCorkle Ave.
St. Albans, WV 25177
304-722-0602
Fax: 304-722-0605
E-mail: angellk@mail.wvnet.edu
Wisconsin
State Offices
Regional Supervisor
Department of Agriculture Trade & Consumer Protection
Division of Trade and Consumer Protection
200 North Jefferson St.
Suite 146A
Green Bay, WI 54301
920-448-5110
Fax: 920-448-5118
Web site: datcp.state.wi.us
Acting Administrator
Department of Agriculture, Trade and Consumer Protection
Division of Trade and Consumer Protection
2811 Agriculture Dr.
PO Box 8911
Madison, WI 53708
608-224-4953
Toll free in WI: 1-800-422-7128
TTD/TTY: 1-608-224-5058
Fax: 608-224-4939
E-mail: datephotline@wheel.datep.state.wi.us
Web site: www.datcp.state.wi.us
County Offices
Assistant District Attorney
Consumer Fraud Unit
Milwaukee County District Attorney's Office
821 West State St., Room 405
Milwaukee, WI 53233-2485
414-278-4585
Fax: 414-223-1955
Consumer Fraud Investigator
Racine County Sheriff's Department
717 Wisconsin Ave.
Racine, WI 53403
262-636-3126
Fax: 626-637-5279
Wyoming
State Offices
Assistant Attorney General
Office of the Attorney General
Consumer Protection Unit
123 State Capitol Building
Cheyenne, WY 82002
307-777-7874
Toll free in WY only: 1-800-438-5799
Fax: 307-777-7956
E-mail: agwebmaster@state.wy.us
Web site: attorneygeneral.state.wy.us/
