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Stephen L. Oliver became director of the Office of Cerro Grande Fire Claims on June 1, 2002. He is responsible for over-seeing the final phase of compensation for those who suffered losses from the May, 2000 Cerro Grande Fire. A native of Washington, D.C. Oliver joined FEMA in 1997. Before joining OCGFC, Oliver was a member of the management team of FEMA's National Processing Service Center in Maryland.

Following the tragic Cerro Grande Fire and subsequent enactment of the Cerro Grande Fire Assistance Act (CGFAA), FEMA has worked with fire victims in their recovery and rebuilding process. More than 1,600 individuals and businesses filed claims under the Act, and all but a few of them have finished the claim process. The rebuilding of lost residences in Los Alamos and the regeneration of the forest is inspiring to see.

Thanks to the progress that has been made, all Office of Cerro Grande Fire Clams (OCGFC) centers in New Mexico have been closed. A transition team headed by Director Stephen L. Oliver is working from FEMA's National Processing Service Center in Denton, Texas to finalize the open claims. This office also will process the remaining mitigation claims and will coordinate mitigation inspections in early fall.

"The Denton team is deeply committed to carrying out the words and spirit of the Cerro Grande Fire Assistance Act," said Oliver. "We have fewer than three dozen claims that remain open. The staff also ensures that the Claimant's right to appeal final decisions is in place for the entire time designated by the Act."

The toll-free number, 1-888-748-1853 will be available through most of 2003.

Toll-free Cerro Grande information line 1-888-748-1853

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Useful Information
bullet Stephen L. Oliver Biography
bullet Frequently Asked Questions For Mitigation
bullet The Twelve Mitigation Measures And Standards For Compliance
bullet AREA Los Alamos Real Estate Values Study
bullet Los Alamos Co. Real Estate Study Underway
bullet FAQs On Completing Your Claim
bullet FAQs On Reopening, Withdrawing And Re-filing A Claim
bullet FEMA Can Provide Scholarship Verification Information
bullet Completing Your Claim by the Deadline is Critical
bullet Resources Available To Assist Claimants
bullet Tips for Completing Personal Property Lists
bullet Adobe Acrobat PDF icon Cerro Grande Fire Assistance Act Policy On The Decline Of Residential Real Property Values -- 27 KB
bullet Adobe Acrobat PDF icon Questions And Answers On The Post-Fire Residential Real Estate Market Analysis In Los Alamos County, And The Policy On The Decline In Residential Real Property Values -- 28 KB
bullet Economic Study of the Los Alamos Post-Fire Residential Real Estate Market
bullet Cerro Grande Fire Assistance; Final Rule
bullet Adobe Acrobat PDF icon Business Interruption Handbook -- 278 KB
bullet Office of Cerro Grande Fire Claims: Policy Guidelines

Current News
bullet Cerro Grande Fire Mitigation Meeting Scheduled, Aug 22
bullet Cerro Grande Mitigation Deadline Approaches , Jul 23
More News

Horizon Newsletters
bullet Adobe Acrobat PDF icon August 16, 2002 -- 87 KB
bullet Adobe Acrobat PDF icon July 19, 2002 -- 101 KB
bullet Adobe Acrobat PDF icon June 21, 2002 -- 107 KB
bullet Adobe Acrobat PDF icon May 24, 2002 -- 111 KB
Horizons Newsletter Archives

Last Updated: Friday, 29-Aug-2003 08:42:03 EDT
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