Chief Information Officers Council
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CIO COUNCIL FULL SESSION

Published: March 26, 2003

 

OPENING REMARKS

Karen Evans, CIO Council Vice Chair, opened the meeting. Ms. Evans provided the following announcements:

  • Drew Ladner was named the CIO of the Department of Treasury
  • Dan Matthews, Department of Transportation, has joined the CIO Council
  • Patricia Dunnington is the new CIO of NASA
  • Laura Callahan is the co-chair of the Architecture Committee
  • The Council for Excellence in Government is hosting a program called “Value Measuring Methodology: Evaluating IT Investments”, on April 22, 2003, at the Willard Inter-Continental Hotel. Registration for the program begins at 7:30AM and the program runs from 8:00 to 11:00 AM.
  • The National Finance Center in New Orleans is recruiting for a Director of Information Management.
  • The next CIO Council meeting will be a closed session with the Quad Council at the Washington Convention Center, April 9, 2003.

Mark Forman reminded CIOs to complete the skill gap assessment so that the guidance can be updated.

OMB AND E-GOV UPDATE

Mark Forman stated that as mentioned in the Passback, CIOs haven’t yet done the skills gap assessment and it needs to get done. With regards to the E-gov initiatives’ financing strategy, CIOs and CFOs will need to collaborate to support the joint, inter-agency initiatives. With Clay Johnson assuming the OMB Deputy Director for Management position, there will be written commitments for results by next summer. In addition, each Department will be asked to sign up to the performance metrics.

Mr. Forman credited Randy Hite, GAO, with laying out the key elements of an enterprise architecture, starting with a good corporate strategy that drives a good IT strategy. Mr. Forman will be meeting with agencies to determine how they will use the enterprise architecture to drive priorities. Each Department has a modernization story to tell.

Security certification and accreditation progress is required. The Report on Cyber
Security outlines progress to date. Funding is not an issue; this is a priority.

Most of the 24 E-Gov initiatives will be deployed and completed by June 2004. The siloed initiatives must be turned off and migrated to the joint E-gov initiatives by next summer. A few initiatives without strong program management skills need some help implementing the initiatives.

The Enterprise Licensing “Smart Buy” initiative will likely save significant amounts. Leverage can come from the CIOC and Architecture and Integration Committees to realize further cost savings.

The Business Cases for six cross-agency initiatives will be reviewed and then a cross-agency team(s) will be established.

AUTHENTICATION POLICY FOR FEDERAL PERSONNEL

Dr. John Gauss introduced the Portfolio Manager for the E-Authentication effort, Jeanette Thornton of OMB. Ms. Thornton presented an overview and status of the E-authentication policy efforts.

There are two related OMB policy activities driving this effort, and the first one is E-Authentication Government-wide Guidance. OMB will be releasing a document in the next few days in response to agencies’ requests for more guidance on E-authentication. The document outlines a risk-based approach to identity authentication and presents a process to guide agencies through implementing an E-authentication strategy. OMB policy has established four authentication assurance levels, with Level 1 being no authentication required, to Level 4 being the most stringent credentialing required. NIST will provide technical guidance to agencies to enable them to match their technology implementation to one of the four levels.

The second OMB policy discussed by Ms. Thornton was the Authentication and Identity Policy Framework for Federal agencies. This policy states that all Federal employees and contractors must have an electronic credential for physical and logical access, and details the requirements to receive a Federal credential. The policy supports the Internal Efficiency and Effectiveness (IEE) portfolio and employees can use their credentials to access other E-gov applications.

Next steps include:

  • Gather agency feedback on the policy framework
  • Take an inventory of the current status of all agencies
  • Brief the results to the CIOC, HR, physical access, and security communities
  • Finalize the PKI common certificate policy
  • Form a team with AIC/Policy Authority and agency representatives.

There was a question about the timeline for identifying a common PKI source. Ms. Thornton is working with Norm Lorentz and Bob Haycock over the next few months to develop a component standard, and any interested parties may want to be involved in those meetings. Dr. John Gauss stated that the key point is to establish common definitions and processes for identity so that trust levels are the same across the government. This effort has progressed quickly and has targeted June 2003 for final comment. Comments suggested that this timeframe was amenable for capital investment review timeframes. Dr. Gauss commented that if the government could jointly go to level 4, it could eliminate the need for level 3. The majority of citizens’ access will be in Levels 1-3. A lower level will always accept a higher level of authentication and credentialing.

FEDERAL IT WORKFORCE ASSESSMENT, GAP ANALYSIS, AND CORRECTIVE ACTION PLAN

Mark Forman provided some background regarding the requirements for Federal IT Workforce Assessments and the focus on human capital in the President’s Management Agenda. The requirements were established in three key pieces of legislation: the Clinger-Cohen Act, the Federal Acquisition Streamlining Act, and the E-Government Initiatives Act. We don’t know how human resources are being managed across the government. An Enterprise Human Resources Architecture is needed.

Currently there are 700 projects in the President’s Budget that are on the “At Risk” list, which indicates a need for basic project management skills in the government. There is a need for literally thousands of skilled IT project managers, security officers, solutions architects, enterprise architects, and information management specialists. In the FY04 Passback, agencies were directed to complete an annual skills assessment, as required by the Clinger-Cohen Act.

Ira Hobbs discussed three areas of focus in terms of human capital:

1. Enterprise Architects and Solution Architects
2. Cyber Security
3. Project Management

The Workforce Committee wrote a white paper to define enterprise architects and solution architects, as well as outline differences in competencies. A draft was given to Norm Lorentz, for comment, and then it will be disseminated to the CIOC. The goal is for OPM to codify these as occupational series.

The second issue is cyber security. The Scholarship for Service Program was developed by OPM, NSF, and the Critical Infrastructure Protection Board to produce a pool of skilled cyber security employees. This June and September 2003, 40 students will be graduating from the program. CIOs will be asked to help in placing these highly qualified, career-oriented individuals in agencies.

There was a question about the interests of the graduating students, in that several resumes indicated an interest in security intrusion detection. The agencies have a need for policy experts, and expressed some concern that the program does not address agency needs. Mr. Hobbs responded that the CIO Council can work with the University of Oklahoma and Carnegie-Mellon Institute to develop a curriculum that will meet the needs of agencies.

With regards to project management, there are currently over 1,000 major projects with budgets of over $50 million across the Government. Many of these projects lack a project manager. A working group, led by Emory Miller (GSA), has been established to identify the gap in skills. The group crafted a definition of a skilled project manager as someone who:

  • Has project management experience demonstrated through past successes or a PMI certification and
  • Is working as a project manager full time.

This definition will be used to determine the skills gap and is included in the IT Project Management Skills Gap Survey that will be sent out next week. The data will be analyzed and “Islands of Excellence” will be pinpointed and distributed to all agencies. The goal is that by September 2003 when Business Cases are due, no organization will say that there is no project manager available for a major system project. If a strong need for project managers is identified in the survey, then the CIOC will work with OPM to codify the project management discipline in government.

There was a question regarding the use of contractors as program managers being phased out. Mr. Forman responded that agencies will always hire contractors and that there must be a contractor project manager. But the government needs project managers to oversee the overall project on behalf of the government. A contractor can’t be responsible for the transformation necessary in government.

Dr. Gauss presented a briefing of the IT Workforce Management efforts at VA. The VA is the largest civilian department of the Government with over 4 million customers today. In the summer of 2001, VA determined several needs with regards to IT strategy that should be implemented by the summer of 2004. The VA identified several areas for strategic improvements, including an IT workforce strategy. They recognized a need for an IT workforce with the right mix of skills who can develop, integrate, test, certify and deploy IT systems, as well as operate and maintain the system.

The VA begin by assessing and surveying their workforce, determining the “to be” workforce, and then found the gap between the two. They contracted with the University of North Texas (UNT) to administer a survey. The results provided a clear picture of the “as is” VA workforce and established a starting point to transition the workforce. Based on the survey results, the VA aligned the IT workforce, defined what constitutes IT costs, and established project management and information security officer training programs.

The next steps include:

  • Define IT-related job series
  • Implement the VA-wide reorganization
  • Complete technical requirements definition and future requirements analysis
  • Determine skill gaps and trends
  • Develop and execute the implementation plan
  • “Hire the brains and contract the brawn”
  • Recruit and retain the “cream of the crop”.

Dr. Gauss concluded his presentation by stressing the importance of human capital in VA’s overall IT strategy. A member asked about the survey, and the VA is willing to share the workforce assessment tool, but it is likely that some adaptation will be necessary.


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