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Answers Tab |
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Click this tab to search the knowledge base for answers using drop-down menus and search text. You can view a list of answers, sort answers, and page up or down. Click to sort a column in descending order or to sort the column in ascending order. To view answer details, click the subject link.
Answer Details
An answer details page includes the question and answer.
From one of these pages, you can do the following:
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Notify me by Email if this Answer is Updated - Click this button to subscribe to an answer. Each time this answer is updated, you will be notified by email. |
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Email Answer - Click this link to send the answer to an email address. You will be prompted for the recipient's email address. |
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Print Answer - Click this link to print the answer. |
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Ask a Question Tab |
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When you are unable to find your answer by searching the knowledge base, you can submit a question to Social Security. |
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My Notification Requests Tab |
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This tab contains your information about questions that you have asked to be notified about when they change. Use this area to create an account, or to modify the selection of questions you wish to be notified about, or to change the e-mail address where we will send the notification.
Notifications Subtab
Click this subtab to view all the answers you have subscribed to and view the answers expiration dates. You will receive notifications by email when an answer you subscribed to is updated. Click the subject link to view more information about the answer. From there, you can delete the notification.
Profile Subtab
Click this subtab to view and edit your preferences or e-mail address. Through the preferences, you can specify the search settings for the Answers page.
Note: It is important to update your email address and other contact information whenever it changes by using this subtab.
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