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If you are concerned about access to a facility that may have been federally funded, you can file a complaint about it. The Access Board enforces accessibility standards under the Architectural Barriers Act, the law that applies to many of these facilities. Other agencies have enforcement responsibilities for accessibility under different Federal laws, and States also have accessibility codes.

If you know the name of the act or law under which you want to file a complaint, click here.

To file an accessibility complaint about:

a Federal or federally funded building or facility, such as a U.S. post office or Federal courthouse (click here to go directly to the Architectural Barriers Act online complaint form)

a federally funded program or service, such as quality of service at a social security office

a private or commercial facility, such as a bank or restaurant

a State or local government building or facility, such as a county courthouse or State office building

an employment issue, such as lack of sign language interpreters

air travel or an air carrier, such as difficulty in transferring between flights

a public transit facility or vehicle, such as lack of accessible buses operated by a city

a housing facility, such as lack of accessible parking at a private apartment complex

access to electronic information or technology, such as difficulty by a blind employee or other user in gaining access to a Federal web site using a screen reader

a telecommunications issue, such as a newly manufactured cell phone causing buzzing in your hearing aid

access to your polling place, such as lack of an accessible polling place or information by TTY

other issue


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