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OTS Regulated Institution Contact Information

Consumer Assistance Guide - Describes how OTS will handle a consumer complaint about an institution it regulates. - 3 pages (08/01/1997) 9 KB

Active OTS Institution Directory - A searchable database of active institutions regulated by OTS including address, telephone, office information, charter type and assets.

Inactive Institution Contact Information - For information on closed, merged or renamed institutions.

FDIC Find an Institution - or by phone at 1-888-206-4662 (Link to an External Website)

FFIEC Institution History - Provides successor, new name or closing date information for institutions (Link to an External Website)

Contact a Regional Office - includes a list by region of OTS contacts

Correcting Your Credit Report - To correct inaccurate information on your credit report, you should first notify the credit-reporting agency directly.

How to Dispute Credit Report Errors - Guidelines on correcting inaccurate information on your credit report (Link to an External Website)

Lien Releases - The OTS does not provide lien releases. If the savings association which held the lien has become insolvent and was dissolved by the FDIC, you may be able to obtain a lien release from the FDIC Resolution and Receivership office by calling 1-888-206-4662.

Resources

Federal Trade Commission's Identity Theft Resource - Contact them by phone at 1-877-382-4357 (Link to an External Website)

Federal Trade Commission's Identity Crisis...What To Do If Your Identity Is Stolen (Link to an External Website)

Federal Citizen Information Center - Phone numbers of other Treasury Bureaus and federal agencies are available by phone at 1-800-688-9889. (Link to an External Website)

Financial Literacy Resources

Department of Treasury - Office of Domestic Finance - The Department of Treasury website includes numerous links to other sites for financial literacy information. (Link to an External Website) (03/29/2004)

FDIC - Money Smart - An Adult Education Program - This Federal Deposit Insurance Corporation program is designed to help adults enhance their money skills and create positive banking relationships. (Link to an External Website) (03/29/2004)

Consumer Protection - This site highlights consumer protection and education efforts around the country. (Link to an External Website) (03/29/2004)

Contact Us - For your protection and the security of your personal information, a signed authorization is required before we will conduct a formal complaint investigation.

Email: consumer.complaint@ots.treas.gov

Phone: 1-800-842-6929