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Useful addresses, phone numbers, and websites
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State Banking Authorities

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of "Selected Federal Agencies". Also see the information in "Managing Your Money".
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Alabama

Superintendent of Banks
Center for Commerce
401 Adams Ave., #680
Montgomery, AL 36130-1201
334-242-3452
Fax: 334-242-3500
Web site: www.legislature.state.al.us

Alaska

Director of Banking
Division of Banking Securities and Corporations
Department of Commerce
150 Third St., Room 217
Juneau, AK 99811-0807
907-465-2521
TDD: 907-465-5437
Fax: 907-465-2549
E-mail: dbsc@dced.state.ak.us
Web site: www.dced.state.ak.us/bsc/bsc.htm

Arizona

Superintendent of Banks
Arizona State Banking Department
2910 North 44th St.
Suite 310
Phoenix, AZ 85018
602-255-4421
Toll free in AZ: 1-800-544-0708
Fax: 602-381-1225
Web site: www.azbanking.com

Arkansas

Arkansas State Bank Department
400 Hardin Rd.
Suite 100
Little Rock, AR 72201
501-324-9019
Fax: 501-324-9028
E-mail: asbd@banking.state.ar.us
Web site: www.accessarkansas.org/bank

California

Commissioner
Department of Financial Institutions
State of California
111 Pine St., Suite 1100
San Francisco, CA 94111
415-263-8507
Toll free in CA: 1-800-622-0620 (for consumer complaints against CA state-licensed banks, the "800" number reaches the Consumer Services Office, located in Sacramento, CA.
E-mail: consumer@dfi.ca.gov
Web site: www.dfi.ca.gov

Colorado

State Bank Commissioner
Department of Regulatory Agencies
Division of Banking
1560 Broadway
Suite 1175
Denver, CO 80202
303-894-7575
Fax: 303-894-7570
E-mail: banking@dora.state.co.us
Web site: www.dora.state.co.us/banking/

Connecticut

Banking Commissioner
Connecticut Department of Banking
260 Constitution Plaza
Hartford, CT 06103
860-240-8200
Toll free in CT: 1-800-831-7225
Fax: 860-240-8178
Web site: www.state.ct.us/dob

Delaware

State Bank Commissioner
Office of the State Bank Commissioner
555 East Lockerman St., Suite 210
Dover, DE 19901
302-739-4235
Fax: 302-739-3609
Web site: www.state.de.us/bank

District of Columbia

Commissioner of Banking and Financial Institutions
Department of Banking & Financial Institutions
1400 L St., NW
Washington, DC 20005
202-727-1563
Fax: 202-727-1290
Web site: www.dbfi.dc.gov

Florida

Department of Financial Services
200 East Gaines St.
Tallahassee, FL 323990300
850-413-3100
Toll free in FL: 1-800-342-2762
TDD toll free: 1-800-640-0886
Fax: 850-488-2349
E-mail: fldbf@dfs.state.fl.us
Web site: www.fldfs.com

Georgia

Legal & Consumer Affairs Specialist
State of Georgia
Dept of Banking & Finance
2990 Brandywine Rd., Suite 200
Atlanta, GA 30341-5565
770-986-1653
770-986-1633
Fax: 770-986-1657
E-mail: complaints@dbf.state.ga.us
Web site: www.gadbf.org

Hawaii

Commissioner
State of Hawaii Department of Commerce & Consumer Affairs
Financial Institutions
1010 Richards St., Room 602A
Honolulu, HI 96805
808-586-2820
Toll free in Kauai: 1-800-274-3141
Toll free in Maui: 1-800-984-2400
Toll free in Hawaii: 1-800-974-4000
808-586-2820
Fax: 808-586-2818

Idaho

Director
Idaho Department of Finance
PO Box 83720
Boise, ID 83720-0031
208-332-8000
Toll free in ID: 1-888-346-3376
Fax: 208-332-8098
E-mail: finance@fin.state.id.us
Web site: finance.state.id.us/home.asp

Illinois

Commissioner of Banks and Real Estate
Office of Banks and Real Estate
310 South Michigan Ave., Suite 2130
Chicago, IL 60604
312-793-3000
Toll free: 1-877-793-3470
TDD: 312-793-0291
Fax: 312-793-7097
Web site: www.obre.state.il.us

Indiana

Department of Financial Institutions
30 South Meridian Street
Suite 300
Indianapolis, IN 46204
317-232-3955
Toll free in IN: 1-800-382-4880
Fax: 317-232-7655
Web site: www.in.gov/dfi

Iowa

Superintendent of Banking
Iowa Division of Banking
200 East Grand, Suite 300
Des Moines, IA 503091827
515-281-4014
Toll free nationwide: 1-800-972-2018
Fax: 515-281-4862
E-mail: idob@max.state.ia.us
Web site: www.idob.state.ia.us

Kansas

State Bank Commissioner
Office of the State Bank Commissioner
700 Jackson St., Suite 300
Topeka, KS 66603-3714
785-296-2266
Fax: 785-296-0168
Web site: www.osbckansas.org

Kentucky

Commissioner
Department of Financial Institutions
1025 Capitol Center Dr.
Suite 200
Frankfort, KY 40601
502-573-3390
Toll free: 1-800-223-2579
Fax: 502-573-8787
Web site: www.dfi.state.ky.us

Louisiana

Acting Commissioner
LA Office of Financial Institutions
PO Box 94095
Baton Rouge, LA 70804-9095
225-925-4660
Fax: 225-925-4524
E-mail: la_ofi@mail.premier.net
Web site: www.ofi.state.la.us

Maine

Superintendent of Banking
Maine Bureau of Financial Institions
36 State House Station
Augusta, ME 04333-0036
207-624-8570
Toll free: 1-800-965-5235
TDD: 207-624-8563
Fax: 207-624-8590
Web site: www.mainebankingreg.org

Maryland

Commissioner of Financial Regulation Division
500 North Calvert St.
Baltimore, MD 21202
410-333-6808
Toll free in MD: 1-888-784-0136
TTY: 410-767-2117
Fax: 410-333-0475
E-mail: fin_reg@dllr.state.md.us
Web site: www.dllr.state.md.us/finance/

Massachusetts

Commissioner of Banks
Massachusetts Division of Banks
One South Station
Boston, MA 02110
617-956-1500
Toll free in MA: 1-800-495-2265
TDD: 617-956-1577
Fax: 617-956-1597
Web site: www.mass.gov/dob

Michigan

Commissioner
Office of Financial and Insurance Services
Office of the Commissioner
611 W. Ottawa St., 2nd Floor
Lansing, MI 48933
517-373-3460
Fax: 517-335-4978
Web site: www.cis.state.mi.us/ofis

Minnesota

Deputy Commissioner
Minnesota Department of Commerce
Financial Examinations Division
85 Seventh Place East, Suite 500
St. Paul, MN 55101
651-296-2715
Fax: 651-296-8591
E-mail: kevin.murphy@state.mn.us
Web site: www.state.mn.us/cgi-bin/portal/mn/jsp/home.do?agency=Commerce

Mississippi

Director Consumer Finance Division
Department of Banking and Consumer Finance
Consumer Finance
PO Box 23729
Jackson, MS 39205-3729
601-359-1031
Toll free in MS: 1-800-844-2499
Fax: 601-359-3557
E-mail: tbrady@dbcf@state.ms.us
Web site: www.dbcf.state.ms.us

Missouri

Acting Commissioner of Finance
Department of Finance
PO Box 716
Jefferson City, MO 65102
573-751-3242
Fax: 573-751-9192
E-mail: finance@mail.state.mo.us
Web site: www.missouri-finance.org

Montana

Commissioner
Diivision of Banking & Financial Institutions
301 South Park, Suite 316
Helena, MT 59620-0546
406-841-2920
Fax: 406-841-2930
Web site: www.discoveringmontana.com/doa/banking

Nebraska

Director
Nebraska Department of Banking & Finance
1200 N. St., Suite 311
Lincoln, NE 68509
402-471-2171
Fax: 402-471-3062
Web site: www.ndbf.org

Nevada

Commissioner
Department of Business & Industry
Financial Institutions Division
406 East Second St., Suite 3
Carson City, NV 89701-4758
775-684-1830
Toll free in NV: 1-800-521-0019
Fax: 775-684-1845
E-mail: swalshaw@govmail-state.nv.us
Web site: www.fid.state.nv.us

New Hampshire

Consumer Credit
64B Old Suncook Rd.
Concord, NH 03301
603-271-3561
TTY/TDD: 1-800-735-2964
Fax: 603-271-1090
Web site: www.state.nh.us/banking

New Jersey

Acting Commissioner
Department of Banking and Insurance
20 West State St.
P.O. Box 325
Trenton, NJ 08625
609-292-3420 (banking)
Fax: 609-984-5273
Web site: www.state.nj.us/dobi/

New Mexico

Financial Institutions Division
Regulation and Licensing Dept
725 St Michaels Drive
Santa Fe, NM 87501
505-827-7100
Fax: 505-827-7107
E-mail: rld@state.nm.us
Web site: www.rld.state.nm.us/FID/

New York

Superintendent of Banking
New York State Banking Department
Two Rector St.
New York, NY 10006-1894
212-618-6553
Toll free in NY: 1-800-522-3330 (consumer services hotline)
Toll free in NY: 1-800-832-1838 (small business information)
Fax: 212-618-6599
Web site: www.banking.state.ny.us

North Carolina

NC Commissioner of Banks
North Carolina Commissioner of Banks
4309 Mail Service Center
Raleigh, NC 27699-4309
919-733-3016
Fax: 919-733-6918
Web site: www.banking.state.nc.us

North Dakota

Commissioner
Department of Financial Institutions
2000 Schafer St.
Suite G
Bismarck, ND 58501-1204
701-328-9933
TDD toll free in ND: 1-800-366-6888
Fax: 701-328-9955
E-mail: dfi@state.nd.us
Web site: www.discovernd.com/dfi

Ohio

Training and Communications Manager
Department of Commerece - State of Ohio
Financial Institutions Division
77 South High St.
21st Floor
Columbus, OH 432156120
614-728-8400
614-466-2932
Fax: 614-644-1631
Web site: www.com.state.oh.us/ODOC/dfi/

Oklahoma

Bank Commissioner
Oklahoma State Banking Department
4545 North Lincoln Blvd., Suite 164
Oklahoma City, OK 73105
405-521-2782
Fax: 405-522-2993
Web site: www.osbd.state.ok.us

Oregon

Administrator
Department of Consumer & Business Services
Division of Finance & Corporate
350 Winter St., NE
Room 410
Salem, OR 97310
503-378-4140
Fax: 503-947-7862
Web site: www.oregondfcs.org

Pennsylvania

Secretary of Banking Department
The Pennsylvania Department of Banking
333 Market St.
16th Floor
Harrisburg, PA 17101-2290
717-787-6991
Toll free in PA: 1-800-PA-BANKS
TDD toll free: 1-800-679-5070
Fax: 717-787-8773
Web site: www.banking.state.pa.us

Puerto Rico

Commissioner of Department of Financial Institutions
Fernandez Juncos Station
PO Box 11855
San Juan, PR 00917-3855
787-723-3131
Fax: 787-723-4042
Web site: www.cif.gov.pr

Rhode Island

Associate Director and Superintendent
Division of Banking
Banking
233 Richmond St., Suite 231
Providence, RI 02903-4231
401-222-2405
401-222-2999
Fax: 401-222-5628

South Carolina

Commissioner of Banking
State Board of Financial Institutions
1015 Sumter St.
Room 309
Columbia, SC 29201
803-734-2001
Fax: 803-734-2013

South Dakota

Director
S.D. Division of Banking
217 1/2 W. Missouri Ave.
Pierre, SD 57501-4590
605-773-3421
Fax: 605-773-5367
Web site: www.state.sd.us/banking

Tennessee

Commissioner
Tennessee Department of Financial Institutions
The Nashville City Center
511 Union Street, 4th Floor
Nashville, TN 37219
615-741-2236
Fax: 615-741-2883
E-mail: kayce.stoker@state.tn.us
Web site: www.state.tn.us/financialinst/

Texas

Banking Commissioner
Texas Department of Banking
2601 North Lamar
Austin, TX 78705
512-475-1300
Toll free in TX: 1-877-276-5554
Fax: 512-475-1313
Web site: www.banking.state.tx.us

Utah

Commissioner
Department of Financial Institutions
PO Box 146800
Salt Lake City, UT 841146800
801-538-8854
Fax: 801-538-8894
Web site: www.dfi.utah.gov

Vermont

Information Policy & Program Chief
State of Vermont
Banking, Insurance, Securities and Health Care Administration
89 Main St.
Drawer 20
Montpelier, VT 05620-3101
802-828-4872
802-828-3307 (banking)
Toll free: 1-800-964-1764 (all insurance except health)
Toll free: 1-800-631-7788 (Health Care)
Fax: 802-828-3306
E-mail: rmcNaughton@bishca.state.vt.us
Web site: www.bishca.state.vt.us

Virgin Islands

Lieutenant Governor
Commissioner of Insurance, Chairman of Banking Board
Kongen's Gade #18
Charlotte Amalie
St. Thomas, VI 00802
340-774-2991
Fax: 340-774-6953

Virginia

Commissioner
Bureau of Financial Institutions
1300 East Main St., Suite 800
Richmond, VA 23218-0640
804-371-9657
Toll free in VA: 1-800-552-7945
TDD: 804-371-9206
Fax: 804-371-9416
Web site: www.state.va.us/scc

Washington

Director
Department of Financial Institutions
PO Box 41200
Olympia, WA 98504-1200
360-902-8707
Toll free: 1-800-372-8303
Fax: 360-586-5068
Web site: www.wa.gov/dfi

West Virginia

Commissoner
State Capitol Complex
Division of Banking
Building 3, Room 311
1900 Kanawha Blvd. East
Charleston, WV 25305-0240
304-558-2294
Toll free in WV: 1-800-642-9056
Fax: 304-558-0442
Web site: www.wvdob.org

Wisconsin

Secretary
Department of Financial Institutions
345 West Washington Ave., 5th Floor
Madison, WI 53708-8861
608-267-1709
Toll free in WI: 1-800-452-3328
Fax: 608-264-7968
Web site: www.wdfi.org

Wyoming

Commissioner
Division of Banking
Herschler Bldg.
3rd Floor, East
Cheyenne, WY 82002
307-777-7797
Fax: 307-777-3555
E-mail: banking@state.wy.us
Web site: audit.state.wy.us/banking

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This service is provided by the Federal Citizen Information Center of the U.S. General Services Administration. If you have a comment or question, e-mail