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Privacy and Security Notice | |||||
Privacy and Security Notice
Thank you for visiting the OCC's Web site and
reviewing our privacy and security notice. We remind you that if you link to a
site outside of the OCC, you are subject to the policies of the new site.
Privacy
The OCC respects your privacy. We do not collect or
store information about members of the public who call or write the agency or
visit our Web site, unless you identify yourself so that we can respond to an
inquiry or request from you.
We do, however, collect and store information about
your Internet connection when you visit our Web site to read or download
information, such as our bulletins, alerts, or press releases. We use this
information to help us stay abreast of technical upgrades that can make our
site more accessible to visitors, and to record the date and time of your visit
to our site.
If you identify yourself when you contact us, various
people may see your information. We adhere to the following principles in
handling information you provide:
To understand in greater detail how we handle your
Internet connection and personal identification information, read the sections
below.
When visiting the OCC Web site:
If you visit our site to read or download information, we do not collect
information about you, but we do collect and store information about your
Internet connection and the date and time of your visit. Specifically, we
record:
This site does not use cookies.
We use this information to help us make our site
more useful to visitors. We learn what users like and need; what kind of
technology they are using; how often they visit; and other valuable information
that helps us offer our visitors the best site possible.
When calling or sending postal or electronic
mail: You may choose to tell us your name and address or
other identifying information when, for example, you make an inquiry or comment
that requires further correspondence, request that your name or organization be
added to an OCC mailing list or database, or submit a complaint.
If you are sending electronic mail to the OCC, we want to remind you that e-mail is not necessarily secure against interception. If your information is very sensitive, or includes personal or confidential information -- such as your bank account, charge card, or social security number -- you may want to send it by postal mail to: Formal written complaint with the OCC about a national bank or its operating subsidiary Customer Assistance Group Freedom of Information Act (FOIA) Request Comptroller of the Currency General Correspondence Comptroller of the Currency When making an inquiry, request
or complaint that requires follow-up: If you are making
an inquiry or request or filing a complaint that warrants supervisory or other
attention, we may need to share your information with others.
If you do not want your identity disclosed to the
bank, it may be difficult to resolve your problem, but we will make every
effort to assist you. Please state this clearly in your complaint, and submit
your complaint to us in writing.
Security
For site security purposes
and to ensure that this service remains available to all users, we
employ software programs to monitor network traffic to identify
unauthorized attempts to upload or change information, or otherwise cause
damage. Anyone using this system expressly consents to such monitoring and is
advised that if such monitoring reveals evidence of possible abuse or criminal
activity, such evidence may be provided to appropriate law enforcement
officials. Unauthorized attempts to upload or change information, or otherwise
cause damage, on this server are strictly prohibited and may be punishable by
law, including the Computer Fraud and Abuse Act of 1986 and the National
Information Infrastructure Protection Act of 1996. You are entering an official United States government system, which may be used only for authorized purposes. Unauthorized modification of any information stored on this system may result in criminal prosecution. |
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