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Feedback & Customer Service

The Centers for Medicare & Medicaid Services (CMS) strives to improve its services to customers by continually examining our policies and program delivery practices. If you would like to provide feedback or are in need of customer service, please consult the following resources:
  1. Frequently Asked Questions (FAQs). Your issue may already be addressed in this section.
  2. Our Search Engine. You may find existing information concerning your issue on our website.
  3. Contact Information for Local Medicare, Medicaid, or State Children's Health Insurance Program Questions.
  4. People with Medicare should view the following resources to help answer their questions:

If you still have comments after reviewing the resources listed above, you may submit Site Feedback. Please note that we are unable to respond to all feedback received via this website. However, we will use your suggestions to improve the website.

Website errors: When contacting us about website errors, please provide as much detail as you can about the page where the error occurred, what kind of error, what operating system and browser you are using. This will help us to better troubleshoot and fix them.
Website comments: We welcome your comments and suggestions about this site. When sending comments, it would help us if you included information on what you were looking for, how you searched for that information on our site and what industry you work in.
Last Modified on Thursday, September 16, 2004