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Contacts by Subject
 • Agents for Service of Process
 • Assessment Information
 Bank Statistics
 • Call Reports
 • Careers at FDIC
 Closed Banks and Assets for Sale
 • Consumer Response Center
 • Deposit Insurance Information
 • Freedom of Information Act (FOIA)
 
 • Inspector General Hotline
 • Oakar Deposits

 • Ombudsman

 Outside Counsel
 Public Information Center
 Regulations and Laws
 Summary of Deposits
 • Vendor Information Line
   

Assessment Information
Information on the insurance premium assessment process -- including quarterly Financing Corporation (FICO) rates, assessment rates and general questions regarding invoice computations.

Toll-free number:  800-759-6596
Email address:  Assessments@fdic.gov
Mailing addresses:  Federal Deposit Insurance Corporation
 Division of Finance
 550 17th Street, NW 
 Washington, DC 20429-9990
Of primary use to:  Banking community
Types of questions:
  • Assignment of risk classification
  • Risk classification review process
  • Quarterly deposit insurance assessments
  • Prepayment
  • Ach direct debit
  • Oakar deposits
Documents provided: None

 
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Bank Statistics
The Division of Research and Statistics responds to simple and complex information requests, subject to available resources. Subject areas include bank and thrift statistics derived from quarterly bank Call Reports and Thrift Financial Reports, the annual Summary of Deposits and bank and thrift structure (demographic) information.

Toll-free number: 877-ASK-FDIC
Email address: insurance-research@fdic.gov
Website: None
Mailing addresses: Federal Deposit Insurance Corporation
Division of Research and Statistics
550 17th Street, NW
Washington, DC 20429-9990
Of primary use to: Banking community, general public
Types of questions:
  • Individual bank and thrift financial data
  • Aggregate bank and thrift financial data
  • Historical bank and thrift financial data (time series)
  • Bank and thrift structure (demographic) information
  • Deposit market share
  • Research Information System database
  • Website assistance
  • Special requests for banking data
  • Loans to small businesses
  • Point of contact for requests for financial data from other agencies
Documents provided:
  • Hardcopy reports
  • Electronic files

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Call Reports
The FDIC collects, reviews, analyzes, updates and maintains Reports of Condition and Income data submitted by all insured national and state nonmember commercial banks and state-chartered savings banks on a quarterly basis.
 The Report of Condition and Income data is a widely used source of financial data about a bank's condition and results of its operations.

Toll-free number: 800-688-3342
Email address: Insurance-Research@fdic.gov
Website: http://www2.fdic.gov/Call_TFR_Rpts/
Mailing addresses: Federal Deposit Insurance Corporation
Division of Insurance and Research
550 17th Street, NW
Washington, DC 20429-9990
Of primary use to: Banking community
Types of questions:
  • Call Reports Preparation
  • Call Report preparers also use the toll-free number above to respond to FDIC questions about their institution
  • Accounting issues
Documents provided:
  • Call Report instruction books
  • Updates to the instructions
  • Optional Regulatory Capital Worksheet
  • Optional Worksheet for Calculating Call Report Applicable Income Taxes
  • Blank Call Report forms

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Careers at FDIC
Information on FDIC career opportunities and current job openings.

Toll-free number: 877-ASKFDIC (877-275-3342), press 1, then press 4;
TDD: 800-925-4618
Email address: Careers at FDIC
Website: www.fdic.gov/about/jobs/index.html
Mailing address: Federal Deposit Insurance Corporation
Personnel Services
550 17th Street, NW
Room PA-1730-5007
Washington, DC 20429
Of primary use to: General public, FDIC employees
Types of questions:
  • Vacancy announcements
  • Status of vacancies
Documents provided:

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Closed Banks and Asset Sales  (Dallas Field Operations Branch)
The FDIC liquidates a variety of assets including loans and real estate in its capacity as court-appointed receiver.

Toll-free number: 888-206-4662
Email addresses: Closed banks: customerservicefdicdal@fdic.gov
Asset sales: assetinfo@fdic.gov
Website: Closed banks: www.fdic.gov/bank/individual/failed/index.html
Asset sales: www.fdic.gov/buying/index.html
Bank and Thrift Failure Reports: http://www2.fdic.gov/hsob/selectrpt.asp?entrytyp=30
Mailing address: Federal Deposit Insurance Corporation
Division of Resolutions and Receiverships
1910 Pacific Avenue
Dallas, TX 75201
Of primary use to: General public, banking community
Types of questions:
  • How to Obtain a Lien Release:  The FDIC may be able to provide you with a Release of Lien on your home, vehicle, boat or other personal property.
  • Property for sale
  • Closed banks
  • Asset management/maintenance
Documents provided: Property lists
 

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Consumer Response Center
The FDIC Consumer Response Center handles consumer complaints or inquiries about state non-member banks.

You may call and speak to a specialist about your concerns.  In order for us to investigate or review your issues, your complaints must be in writing.

When corresponding with this office, please provide copies of all pertinent documentation relevant to your complaint.

  • You may fax your complaint to us at the number provided below.

  • You may also e-mail your complaint or inquiry to us at the e-mail address provided.

Toll-free number: 1-877-ASK-FDIC (1-877-275-3342)
800-925-4818 (TTY)
You may reach someone at the Consumer Response Center
From 8:30 AM  to 4:30 PM.  Central Time, Monday - Friday.
Email address: You may file a complaint using the: Customer Assistance Form
Website: Credit Card Center
Mailing address: Federal Deposit Insurance Corporation
Credit Card Center
2345 Grand; Suite 100
Kansas City, MO 64108
Fax Number (816) 234-9060
Of primary use to: General public
Types of questions:
  • Billing errors
  • Collection practices
  • Interest rates
  • Fair Credit Reporting
  • Fair Lending
  • Fair House
  • Deposit Accounts
  • Disclosure statements
Documents provided: Consumer Complaint and Assistance Form
 

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Deposit Insurance Information
Information on the risk-based premium system -- including current rates and recent rate cases presented to the FDIC Board of Directors -- and other items for those concerned with deposit insurance from the banking industry's point-of-view.

Toll-free number: 800-759-6596
Email address: Insurance-Research@fdic.gov
Website: http://www.fdic.gov/deposit/index.html
Mailing addresses: Federal Deposit Insurance Corporation
Division of Insurance
550 17th Street, NW (4th Floor)
Washington, DC 20429-9990
Of primary use to: Academia, bankers, Capital Hill, lobbyists, other countries
Types of questions:
  • Calculating assessment rates
  • Current Bank Insurance Fund (BIF), Savings Association Insurance Fund (SAIF), and Financing Corporation (FICO) rates.
  • Theory, practice and history of deposit insurance.
Documents provided: None
 

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Freedom of Information Act (FOIA)
The FOIA is a federal statute which affords any person the right to obtain federal agency records unless the records (or a part of the records) are protected from disclosure by any of the nine exemptions contained in the law or by one of three special law enforcement record exclusions.
 Persons requesting records from the FDIC will be charged for the direct costs of search, review and duplication, unless such costs are less than $10.00.

Telephone number: 202-898-7021
Email address: Use the online Electronic FOIA Office - Request Form.
Website: www.fdic.gov/news/freedom/index.html
Mailing address: Federal Deposit Insurance Corporation
FOIA/Privacy Act Group, Legal Division
550 17th Street, NW
Washington, DC 20429-9990
Of primary use to: Banking community, general public
Types of questions: Final orders of the Board of Directors
Documents provided: FOIA Guide
 

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Inspector General Hotline
The Office of Inspector General promotes the economy, efficiency, and effectiveness of FDIC programs and operations and protects against fraud, waste, and abuse to assist and augment the FDIC's contribution to the stability of, and public confidence in the nation's financial systems.
 Examples of wrongdoing that should be reported include: contract and procurement fraud or collusion; misuse, embezzlement, or theft of government property or funds; bribery and acceptance of gratuities; gross employee misconduct; conflicts of interest; or other unethical or illegal activities. Individuals may report information openly, anonymously or confidentially.
 Individuals who contact the Inspector General Hotline via electronic mail are not anonymous to Hotline staff and cannot be assured of confidentiality due to the non-secure nature of electronic mail systems.

Toll-free number: 800-964-3342
Email address: IGHotline@fdic.gov
Website: www.fdic.gov/oig/index.html
Mailing addresses: Federal Deposit Insurance Corporation
Office of Inspector General
801 17th Street, NW
Washington, DC 20434
Of primary use to: FDIC employees, FDIC contractors, others
Types of questions: Reports of suspected fraud, waste, abuse and mismanagement that could affect the effectiveness or efficiency of FDIC programs and/or operations, or its contractor operations
Documents provided: None
 

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Ombudsman
The Office of the Ombudsman researches questions and complaints from bankers, the general public,  and FDIC employees and responds in an impartial, confidential and timely manner.

Toll-free number: 877-ASKFDIC (877-275-3342); 800-925-4618 (TDD)
Email address: Ombudsman@fdic.gov
Website: www.fdic.gov/regulations/resources/ombudsman.html
Mailing addresses: Federal Deposit Insurance Corporation
Office of the Ombudsman
550 17th Street, NW
Washington, DC 20429-9990
Of primary use to: Banking community, general public, FDIC employees
Types of questions: Issues, concerns, and complaints about the FDIC.
Documents provided: None
 

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Outside Counsel
The FDIC's in-house legal counsel may engage outside counsel to assist it in meeting its responsibility to provide high-quality legal representation and advice in the most practicable, efficient and cost-effective manner.

Toll-free number: 800-ASKFDIC (877-275-3342)
TDD: 800-925-4618
Email address: Legal2@fdic.gov
Website: www.fdic.gov/buying/legal/index.html
Mailing addresses: Federal Deposit Insurance Corporation
Legal Division
550 17th Street, NW
Washington, DC 20429-9990
Of primary use to: Outside Counsel (attorneys) who currently represent or are interested in representing the FDIC
Types of questions:
  • Billing or billing related matters
  • The minority and women outreach program
  • Application for and retention of outside counsel
  • Conflicts of Interest
  • Retention of records and files
Documents provided:

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Public Information Center
The FDIC Public Information Center maintains a collection of FDIC current and historical public documents and information.
 The Public Information Center staff provides reference services, in-house database research, publication and policy manual subscriptions, and document reproduction services.
 Documents are available for on-site inspection and sale.  Inquiries are accepted by telephone, fax, letter, Internet or in person.
 Walk-in service is available at 801 17th Street, NW, Room 100, Washington, DC.
 Hours of operations are 9:00 a.m. - 5:00 p.m. Eastern Time Monday - Friday.

Telephone numbers: Toll-free: 877 275-3342, press 1, then press 5
Local: 202-416-6940
Email address: publicinfo@fdic.gov
Website: www.fdic.gov/news/publications/index.html
Mailing addresses: Federal Deposit Insurance Corporation
Public Information Center
801 17th Street, NW, Room 100
Washington, DC 20434
Of primary use to: Banking community, general public
Types of questions: Requests for public documents and information
Documents provided:
  • Annual Reports
  • Call Reports (Reports of Condition and Income)
  • Community Reinvestment Act (CRA) Ratings and Evaluations
  • Enforcement Actions
  • FDIC Banking Review
  • FDIC Consumer News
  • FDIC policies and regulations
  • Financial Institution Letters (FILs)
  • Financial institutions lists
  • Press releases
  • Quarterly Banking Profile
  • Speeches
  • Statistics on Banking
  • Summary of Deposits
  • Testimonies
  • Trust reports (Annual Report of Trust Assets)
  • Uniform Bank Performance Report (UBPR)
  • Your Insured Deposit

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Regulations and Laws
 Information on the complete four-volume publication used by banks, savings associations, law firms and bank examiners, commonly referred to as the "Rules and Regs."  
 The online version of the "Rules and Regs" offers full-text search capabilities, in addition to all the tables of contents and indices of the printed publication.
 Updated "Rules and Regs" appear at the end of February, April, June, August, October and December.

Telephone number: 202-898-6856
Email address: regs@fdic.gov
Website: www.fdic.gov/regulations/laws/index.html
Mailing addresses: Federal Deposit Insurance Corporation
Legal Division
Legal Information Technology Unit
550 17th Street, NW
Washington, DC 20429-9990
Of primary use to: Banking community, general public
Types of questions:
  • Information regarding the content and structure of the 4-volume compendium "FDIC Law, Regulations and Related Acts"
  • Information about the development and status of FDIC regulations, policy statements, and notices.
Documents provided: "FDIC Law, Regulations and Related Acts"
 

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Summary of Deposits and Former Trust Surveys
 The FDIC gathers data about branch deposits and trust operations for individual financial institutions and the banking industry.
 The FDIC publishes the data on the web in searchable databases, periodic reports, compilations of statistics and analyses.

Toll-free number: 800-688-3342
Email address: Insurance-Research@fdic.gov
Website: www.fdic.gov/bank/index.html
Mailing addresses: Federal Deposit Insurance Corporation
Division of Insurance and Research
550 17th Street, NW
Washington, DC 20429-9990
Of primary use to: Banking community
Types of questions:
  • Preparation of the annual Summary of Deposits (SOD) survey (completed every June 30).
  • Annual Report of Trust Assets (ARTA)
    (Last ARTA December 31, 2002).
Documents provided: Blank forms and instructions for Summary of Deposits
 

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Vendor Information Line
FDIC information specialists are available to answer questions about the vendor application process.
  Verification of information about a vendor in the FDIC National Contractor System is faxed to the vendor upon request.

Toll-free number: 877-ASKFDIC (877-275-3342), press 1, then press 4; 
800-925-4618 (TDD)
Email address: Acquisitions@fdic.gov
Website: www.fdic.gov/buying/goods/index.html
Mailing addresses: Federal Deposit Insurance Corporation
Division of Administration
550 17th Street, NW
Washington, DC 20429-9990
Of primary use to: Potential vendors of the FDIC
Types of questions:
  • Requests for Vendor Application
  • Status of Vendor Applications
Documents provided: Vendor Application Form
 
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Last Updated 09/02/2004
publicinfo@fdic.gov

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