Image of flying airplane
eTravel Overview
Image of one woman getting on a taxi at the airport

eTravel, one of the five GSA-managed E-Government initiatives, was launched in response to the President's Management Agenda's mission to improve the internal efficiency and effectiveness of the federal government. eTravel is a collaborative, interagency program. Its purpose is to realize the cost-savings, and increased service associated with a common, automated, and integrated approach to managing the travel function of the federal government’s civilian agencies.

There are thousands of civilian employees who travel for business every day.  The government spends $5 billion annually in airline expenses alone and an estimated $100 million per year on the operations and maintenance of travel management services. The common eTravel Service will replace more than 250 travel-booking practices at various agencies cutting travel management costs by an estimated 50% over the next 10 years.

eTravel Vision...

To deliver a unified, simplified service that delivers a cost-effective travel experience, supports excellent management and results in superior customer satisfaction.

eTravel Goals...

  • Develop a governmentwide, web based, world-class travel management service.
  • Establish a cost model that reduces or eliminates capital investment and minimizes total cost per transaction for the government.
  • Create a policy environment based on the use of best travel management policies.

eTravel Benefits...

Consolidation by offering a one-stop, self-serve site for all travel needs.

Accountability through simplified and enforceable travel policies across the government.

Cost savings through economies of scale with consolidation and aggregation; lowers the maintenance cost of software and hardware upgrade, reduces licensing fees and lowers contract management costs.

Recent News Articles

GovExec.com, eTravel is Ready to Take Flight (March 16, 2004)

GovExec.com, Push-Button Travel (June 1, 2004)

Federal Times, SGTP leader ensures fair play in government travel (June 6, 2004)

BTNonline.com, GSA Goes End To End: Massive Travel Technology Rollout Begins (September 20, 2004)

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Last Modified 10/8/2004