What is a GAM?  This is up to the GSA Customer!

A Global Account Manager (GAM) is the customer's single point of contact to the world of network solutions.

A GAM provides value to customer agencies by providing exceptional customer service.

It is a GAM's job to:

• Know the customer's needs;
• Serve as an honest broker;
• Introduce new services and technologies;
• Maintain knowledge of contracts; and 
• Participate in agency planning.

Most importantly, a GAM is there when needed most.

Click on the attachment to see who each agency's GAM is.