The GSA Greater Southwest Region awarded a telecommunications local services contract to Tanager Telecommunications, LLC.  Tanager is a small business certified to provide local services in New Mexico.

This contract offers a wide range of voice and digital local services to include point-to-point data connectivity and various Internet access offerings. The local service offerings range from a single analog line to bulk rate and primary rate interface services.

CONTRACT TYPE:  Indefinite Delivery/Indefinite Quantity.

CONTRACT TERM:  The contract was awarded on June 25, 2004, for a two-year base period, with three one-year options. 

RATE GROUPS:

1. Las Cruces;
2. All other New Mexico localities served by the Regional Bell Operating Company (RBOC), except the Albuquerque metropolitan area; and
3. All other New Mexico localities served by Competitive Local Exchange Carriers (CLECs).

EXCLUSIONS:

• Localities served by the Albuquerque Metropolitan Area Acquisition (MAA) contract.
• Private Branch Exchanges procured under the Aggregated System Procurement (ASP) contract.

NOTE: Exceptions to the exclusions may be granted if services available on the Telecommunications Local Services contract for New Mexico are not provided by the Albuquerque MAA contract.

FULL SERVICE ORDERS — GSA will:

• Process request from the customer agency;
• Prepare and issue the order to vendor;
• Maintain an inventory in the  Telecommunications Ordering & Pricing System (TOPS);
• Issue the invoice to the customer agency; and
• Receive the invoice payment.

DIRECT ORDER/DIRECT BILL — The customer agency will:

• Contact the GSA Contracting Officer to request direct order authority as an Agency Designated Representative (ADR);
• Submit the order to the vendor; and
• Receive and process payment of the invoice issued by the vendor.

LOCAL SERVICE OFFERINGS:

• Single analog lines;
• Centrex lines;
• Basic Rate Interface (BRI);
• Primary Rate Interface (PRI);
• T1; and
• DS3.

BASIC SERVICE FEATURES:

• Call forward option, including:  Busy; No answer; Variable, and Internal/external;
• Call hold;
• Call pick-up;
• Call transfer;
• Three-way conferencing; and
• Hunting.

INTERNET SERVICE OFFERINGS:  Services offered are dependent on availability of local technology.

• Dial-up Internet access;
• Digital Subscriber Line (DSL) Internet access;
• Dedicated Internet access; and
• High Bit Rate DSL (available in many locations).