GSA revised policies for space and related services to address concerns about pricing. GSA also aligned its rent rates with private-sector markets, made space improvements allowances commercially equivalent, instituted occupancy agreements to define customers' space assignments, and itemized charges on rent bills.

GSA has further clarified and modified pricing policies and procedures, including: Definition of pricing terms and space categories; Impact of adopting industry (ANSI/BOMA) space measurement standards; Explanation of eight percent fee and description of security services; Tenant allowances and billing for tenant improvements; Special cases and move policies.