Skip header navigation links.
DFAS logo DFAS: Your Financial Partner @ Work DFAS seal
home money matters news e- commerce library careers about dfas search

Skip section navigation links. | Locations | Contacts | Business Opportunities |

Skip left navigation links.DFAS Contacts
Customer Contact Center
Customer Support Web
ARS

PDFs on this page require viewer software

DFAS Contacts

Vendor pay. | Army. | Navy. | Air Force. | Marines.
Additional phone numbers.

Military members with questions regarding their pay must address them to their local finance and administrative office. The local military pay office is your first and best source of information.

Civilian employees with questions regarding their pay must address them to their customer service representative - the focal point for the input of time and attendance. The customer service representative will contact the payroll office directly with your request.

The Customer Contact Center supports system issues only. The Customer Contact Center cannot address individual Military, Contract, Garnishment, or Vendor pay questions.

Calls on the following systems are currently supported through the CCC: ATAAPS, CMIS, DCAS, DCII, DCPS, DDRS, DJAS, EBIZ, FASTDATA, LRS, OrderWriter, Remedy, Rewards and Recognition, SID, SmartDocs, WINAPPS and WYPC.

We take Remedy support calls only for DIFMS/NIMMS, DWAS, Documentation Tracking systems (Audit, Executive Correspondence, and Congressional Inquiry) and DPAS.

Army
  • Active Duty Pay 1-888-729-2769
  • Reserve Pay 1-888-729-2769
  • Retiree Pay (Cleveland) 1-800-321-1080
  • Annuitant Pay (Cleveland) 1-800-321-1080
  • Garnishment (Cleveland) 1-866-859-1845
  • Vendor Pay (Indianapolis) 1-888-332-7366
  • Out-of-Service Debt 1-800-962-0648
  • Travel Pay Services Click here for your servicing site
  • Congressional Inquiries 1-816-926-5688
 
  • Active Duty Pay 1-800-346-3374
  • Reserve Pay 1-800-255-0974
  • Retiree Pay (Cleveland) 1-800-321-1080
  • Annuitant Pay (Cleveland) 1-800-321-1080
  • Garnishment (Cleveland) 1-866-859-1845
  • Vendor Pay (Cleveland) Click here for your servicing site
  • Out-of-Service Debt 1-800-962-0648
  • Congressional Inquiries 1-816-926-5688
 
Air Force
  • Active Duty Pay 1-800-616-3775
  • Reserve Pay 1-800-616-3775
  • Retiree Pay (Cleveland) 1-800-321-1080
  • Annuitant Pay (Cleveland) 1-800-321-1080
  • Garnishment (Cleveland) 1-866-859-1845
  • Vendor Pay (Denver) 1-888-898-0887.
  • Out-of-Service Debt 1-800-962-0648
  • Congressional Inquiries 1-816-926-5688
 
Marine Corps
  • Active Duty Pay (K.C.)
  • Reserve Pay (K.C.)
1-800-594-8302
This phone number above is for information only. Please contact your Administrative Office for pay support.

  • Retiree Pay (Cleveland) 1-800-321-1080
  • Annuitant Pay (Cleveland) 1-800-321-1080
  • Garnishment (Cleveland) 1-866-859-1845
  • Vendor Pay (K.C.) 1-800-756-4571
Option 2
Option 4
  • Out-of-Service Debt 1-800-962-0648
  • Congressional Inquiries 1-816-926-5688
 
 
Intra-governmental Payment and Collection System (IPAC)
IPAC Points of Contact

 

Additional phone numbers:

Last updated: August 20, 2004 at 13:03

TOP

Skip footer navigation.
| Home | Search | Contact DFAS | Help/AskDFAS | FOIA | DFAS 508 Initiative | Web Policy |

U.S. Government Computer System: See our Privacy and Security Notice

http://www.FirstGov.gov - The U.S. Government's Official Web Portal.