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Center for Information TechnologyInformation Systems Designated Procurement
iSDP Home Page
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iSDP Description

View iSDP PowerPoint presentation.

Introduction

The Center for Information Technology operates the Information Systems Designated Procurement (iSDP) to acquire and deliver brand-name software, hardware and services to NIH and DHHS personnel. The iSDP takes advantage of large volume purchasing agreements to provide significantly discounted prices to its customers. The iSDP also saves its participants time and money by eliminating the need to search for the best information systems deals.

iSDP provides major software titles, hardware and services to more than 54,000 customers, including 84% of DHHS personnel, and all of NIH. A $12 million cost, based on GSA schedule pricing, has been avoided with the iSDP.

Enrollment Requirements

The enrollment fees for iSDP depend on several factors: manufacturer agreement, software requirements, and agency commitments. The enrollment fee is dependent upon the level of participation and determines which software and support is available (see list below). Please contact your IC/Agency Contact for specific product, pricing, and home use rights information.

Fees are due at the time of enrollment/renewal. The fees are paid through the CIT account identified by the IC/Agency.

The following list represents software and support available through the iSDP.

Software

Desktop

Operating Systems

  • Windows XP (maintenance)
  • Macintosh OS 9, OS X

Client Access Licenses (CALs)

  • Windows
  • Exchange
  • SMS
  • SharePoint

Application Suites

  • Microsoft Office Professional
  • Corel WordPerfect Office 2000 Suite

Antivirus Software

  • Network Associates McAfee Active Virus Defense; Netshield for Windows NT and NetWare servers
  • Network Associates ePolicy Orchestrator
  • Sybari Antigen
  • Symantec Norton Antivirus
  • TrendMicro ScanMail

Database Software

  • Filemaker Pro

Utilities

  • Dataviz MacLinkPlus Translators
  • WinZip

Optional Server Software

  • Microsoft Windows 2003 Server or Advanced Server
  • Microsoft SQL 2003 Standard Server or Enterprise Edition Server (processor based licensing)
  • Microsoft Exchange 2003 Server Enterprise Edition
  • Microsoft Systems Management Server
  • Microsoft Host Integration Server 2003
  • Novell Master Licensing Agreement (including client-side licensing for the Enterprise License Products: Netware, Managewise, BorderManager, Z.E.N. Works, NDS, Groupwise, and Single-Sign On)

Technical Support

Microsoft Premier Support:

  • Dedicated Technical Account Manager (DTAM);
  • 150 incidents (total for all of DHHS); the IC/Agency may purchase additional blocks of incidents from Microsoft
  • Premier ServiceDesk access;
  • TechNet CD access (via http://www.microsoft.com/Technet/).

McAfee Technical Support

  • Provided through CIT for NIH participants; provided through the named contacts for non-NIH participants

Note: All software licensing includes the right to remain current, except Corel WordPerfect Office, which cannot be upgraded beyond WordPerfect Office 2000. In addition, iSDP provides the right to remain current for the Microsoft Operating Systems and Apple Operating systems. iSDP also provides upgrade rights from 9x to NT/2000 for all enrolled desktops.

CIT Commitments

CIT provides software licenses, maintenance and support for workstation and server products. The software license is amortized over the period of performance, following which the IC/Agency is granted irrevocable license to use the software in perpetuity. The software maintenance allows the participating IC/Agency to install the most recent version of the software throughout the period of performance. The software support includes Original Equipment Manufacturer (OEM) support mechanisms that are augmented by CIT-provided support.

IC/Agency Roles and Responsibilities

The IC/Agency names an IC/Agency contact, who will be responsible for program administration within the IC/Agency. The contactís primary role is to assign roles to IC/Agency staff for accessing and installing the available software.

IC/Agency Contact This person has the responsibility to nominate technical personnel who will download or install the software. The IC/Agency Contact reports the number of machines in each class (Wintel, Macintosh, Server), and who authorizes the charge to the CIT account. This person serves as the project point person. This person is responsible for ensuring adherence to all software license provisions. The Contact may download software.
IC/Agency Assistant This person is the IC Agency technical lead. The IC/Agency Contact may grant the Assistant permission to nominate additional IC/Agency Technicians.
IC/Agency Technician This person performs the downloads/installations.

Open License Agreements

Open License Agreements do not require enrollment or enrollment fees. Customers may purchase software directly by contacting the appropriate vendor. Click on the manufacturer below to learn more about the specific agreement.

Contact TASC for assistance or call
301.59.Go.CIT (V) 301.496.8294 (TDD)

National Institutes of HealthCenter for Information Technology
National Institutes of Health
Bethesda, Maryland 20892

Questions or Comments | Disclaimers

Department of Health and Human ServicesHealth and Human Services
Washington, D.C. 20201
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