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Unfair and Deceptive Practices

The OCC took the lead among the federal bank regulatory agencies in developing an approach to address unfair and deceptive marketing practices. These practices are often an element in predatory lending. The OCC has taken a number of enforcement actions against banks that were found to have engaged in abusive practices and, in one landmark case, the OCC required a bank to pay over $300 million in restitution to its customers.

Actions the OCC has taken against banks engaged in abusive practices

11/13/2003 OCC Takes Action Against Texas Bank Engaged in Abusive Lending	Release 2003-88 Consent Order
08/01/2003 OCC Requires First Consumers National Bank to Refund Customer Fees	Release 2003-60 Formal Agreement

01/21/2003 OCC Concludes Case Against First National Bank in Brookings Involving Payday Lending, Unsafe Merchant Processing, and Deceptive Marketing of Credit Cards

Release 2003-03 Consent Order

6/28/2000 Providian to Cease Unfair Practices, Pay Consumers Minimum of $300 Million Under Settlement with OCC and San Francisco District Attorney	News Release 2000-49	WORD ASCII
	Statement	WORD
	Consent Order	PDF
	Stipulation	PDF
	Fact Sheet	WORD ASCII

First National Bank of Marin, 12/03/2001, EA 2001-97

Direct Merchants , 05/03/2001, EA 2001-24

Speeches on Unfair and Deceptive practices

03/22/2002 OCC Chief Counsel Julie L. Williams Urges Banks to be Vigilant In Avoiding Unfair and Deceptive Marketing Practices	News Release 2002-30	WORD ASCII
	Speech	WORD ASCII

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