What is an MPIN? Where can I locate or assign my MPIN?
What are PSC and FSC codes, and where can I find them?
I am having problems accessing the page for "Start New Registration"
or "Finish Saved Registration Using Confirmation #" or "Update or Renew Registrations
Using TPIN." What do I do?
How can I search for 8(a), HUBZone, minority owned, etc. firms in
my area?
Since registering in CCR, I have noticed an increase in SPAM emails
or phone calls. How can I fix this?
How can I search for contracting opportunities now that I am registered
in CCR?
How can I see the status of a vendor’s registration?
What does it cost to register in CCR?
Does CCR coordinate payments?
What is a TPIN and how do I get it?
I have lost my TPIN. How can I recover it?
How do I verify my company is registered or view my registration status?
How do I update my PRO-Net profile in CCR?
Where do I find my PRO-Net identification number?
Are international companies required to register in CCR?
How can I have my business included in the Dynamic Small Business
Search?
Who is required to register in CCR?
I am an employee of the federal government and need to receive the
CCR data in order to award contracts or process payments. How can I gain
access to this information?
I am an international vendor and need an NCAGE code before beginning
my registration in CCR. How do I find my NCAGE code?
How do I register in CCR?
I am concerned about including my company’s banking information for
security reasons. Can I still register if I don’t enter this information?
I am having problems with my access to CCR Tools. Where can I find
help?
Q: What is an MPIN? Where can I locate or assign my MPIN?
A: Marketing Partner ID (MPIN): is a personal code that you create and register
in CCR. The MPIN also allows you to access other government applications
such as the Past Performance Information Retrieval System (PPIRS), FedBizOpps,
and FedTeDS. The MPIN acts as your password in these other systems, and you
should guard it as such. You make up the code and register it in CCR. The
MPIN must have 9 digits containing at least one alpha character (must be in
capital letters) and one number (no spaces or special characters permitted).
If you do not have an MPIN but do have an active registration in CCR, all
you need to do in order to create an MPIN is to enter the information for
the Government Business POC (this includes the actual MPIN). You can access
your registration by going to the CCR Homepage and clicking on "Update
or Renew Registration using TPIN" - remember to have your TPIN ready.
Once you have logged in, click on the "Points of Contact" tab. Scroll
down to "Government Business POC" and complete all the fields including
the MPIN and email address. Your registration will take approximately 24 hours
to update. Please note that the MPIN location is at the bottom of the page,
not within the Government Business POC.
If you are not registered in CCR and need an MPIN, please view our CCR Handbook
for instructions on what is needed for registration and details on how to
register.
If you need individual help in finding your MPIN, you can reach the CCR help
desk at 1-888-227-2423 or 269-961-4725 internationally.
Q: What are PSC and FSC codes, and where can I find them?
A: A PSC (Product Service Codes) is an optional, 4 character, alpha-numeric
code that describes the services your business offers. Please note that PSC’s
only refer to services and can be accessed at http://www.scrantonrtg.com/secrc/fsc-codes/fsc.html.
A FSC (Federal Supply Codes) is an optional, 4 character, numeric code used
to describe the products your business sells. Please note that FSC’s only
refer to products and can be found at http://www.dlis.dla.mil/h2/.
Q: I am having problems accessing the page for "Start New Registration"
or "Finish Saved Registration Using Confirmation #" or "Update or Renew Registrations
Using TPIN." What do I do?
A: If you are have questions regarding your registration or are having problems
accessing the registration pages, please contact the CCR help desk at 1-888-227-2423
or 269-961-4725 internationally. You can also find more information on the
registration process in the CCR handbook, available at www.ccr.gov/handbook.asp.
Q: How can I search for 8(a), HUBZone, minority owned, etc. firms in
my area?
A: You can perform a search for this information on CCR's Dynamic Small
Business Search (DSBS) which can be accessed at http://dsbs.sba.gov/dsbs/dsp_dsbs.cfm
This page allows for a search to be narrowed down by location (using state,
city, zip code, area code, etc.) and also by aspects of the business (such
as minority owned, women owned, small disadvantaged business, etc.). By using
these options, you should be able to find the information you need.
Q: Since registering in CCR, I have noticed an increase in SPAM emails
or phone calls. How can I fix this?
A: We apologize for this inconvenience. As you may be aware, the information
entered into CCR falls under the Freedom of Information Act. Access to the
CCR public information can be obtained via a public website. The best course
of action we can recommend is to provide a generic email address, and a phone
number other than your personal cell phone in the CCR registration point of
contact field. This way, your personal email address and cell phone number
will not be exposed for spamming issues.
Q: How can I search for contracting opportunities now that I am registered
in CCR?
A: Please see FedBizOpps, available at www.fedbizopps.gov, for information
on possible contracting opportunities.
Q: How can I see the status of a vendor’s registration?
A: You can perform a public search on CCR to find out if a vendor is registered.
Simply go to the site, www.ccr.gov, click on "Search CCR," and you
can search using DUNS number, CAGE code, or business name. If you require
more information about the company than is available through the public search
function, and if you are a federal government employee, you can register for
a system called CCR Tools. You can find out more about this system at http://www.ccr.gov/ccrtools.asp.
Q: What does it cost to register in CCR?
A: Because CCR is a federally mandated and funded program, there is no cost
to vendors for registering in CCR. (It is federally mandated that anyone
who wishes to do business with the federal government under a FAR-based contract
must be registered in CCR before being awarded the contract.) One's CCR registration
in no way guarantees winning a contract or an increase in business. Registration
is simply a prerequisite before bidding on a contract. CCR also provides
a central storage location for the vendor to supply its information, rather
than with each federal agency separately. When information about a business
should change, the change only needs to be made in one place for every federal
government agency to have the most up-to-date information.
Q: Does CCR coordinate payments?
A: No, CCR is not a payment system. It would be best for you to contact
the payment office for the contract you worked on.
Q: What is a TPIN and how do I get it?
A: Trading Partner Identification Number (TPIN) is a confidential password
provided to you upon activation in CCR. The TPIN, when used in conjunction
with your DUNS number, gives you access to your entire registration, including
your EFT information. The TPIN is mailed via the US Postal Service to the
person listed as the "CCR Point of Contact" under the "Points
of Contact" tab. You need to use this TPIN in order to update and/or
renew your registration so watch for this letter and DON'T throw it away!
If your POC and your Alternate POC are no longer with the company, it will
be necessary for you to mail or overnight a notarized letter, on letterhead
from your legal staff, corporate council or an office of the company. You
should mail the letter to:
CCR
DLIS-SB
Attn:
Defense Logistics Information Service
74 Washington Ave N STE 7
Battle Creek MI 49017-3084
The TPIN is never provided to or used on government paperwork or contracts.
If you have lost your TPIN or feel that your TPIN has been compromised please
contact our CCR Assistance Center at 888-227-2423 or 269-961-4725.
If you feel as if it has been longer than would be necessary for your TPIN
to arrive to you, please call the CCR help desk at 1-888-227-2423 or 269-961-4725
internationally and they will be able to give you more information on your
specific situation.
Q: I have lost my TPIN. How can I recover it?
A: To locate your TPIN, you can submit a TPIN letter request at https://www.bpn.gov/CCR/scripts/indextpin.asp.
Q: How do I verify my company is registered or view my registration status?
A: You can perform a public search on CCR to find a vendor’s registration.
Access the site at www.ccr.gov, click on "Search CCR," and you can
search using DUNS number, CAGE code, or business name. If you require more
information about the company than is available through the public search
function, and if you are a federal government employee, you can register for
a system called CCR Tools. You can find out more about this system at http://www.ccr.gov/ccrtools.asp.
Q: How do I update my PRO-Net profile in CCR?
A: PRO-Net and CCR have merged, and all of PRO-Net's functionality is now
contained in CCR. If you indicate that you are a small business when registering
in CCR, a supplemental page with small business information will pop up when
completing your initial CCR registration. This page allows you to enter the
specifics of your small business status.
Q: Where do I find my PRO-Net identification number?
A: If you indicate that you are a small business when registering in CCR
and fill out the SBA supplemental page with the specifics of your small business
status, SBA will generate an ID # (sometimes called PRO-Net id# or Customer
#) for your business. This ID number is 8 characters long and usually begins
with the characters "P0" or "PN" (in the form of P0xxxxxx or PNxxxxxx). If
you are still unable to locate this number, you can call the CCR Help Desk
at 1-888-227-2423, and they should be able to walk you through further instructions.
Q: Are international companies required to register in CCR?
A: For international vendors, registration in CCR is mandatory unless it
is deemed by the contracting officer to be a special situation where it is
not required. Please contact your contracting officer to determine if registering
is mandatory for the particular award you are bidding on.
Q: How can I have my business included in the Dynamic Small Business
Search?
A: If you indicate that you are a small business when registering or updating
your registration in CCR, a supplemental page with small business information
will pop up. This page allows you to enter the specifics of your small business
status. Once this page is completed, this information will be included in
the Dynamic Small Business Search (DSBS).
Q: Who is required to register in CCR?
A: Since October 1, 2003, it is federally mandated that any business wishing
to do business with the federal government under a FAR-based contract must
be registered in CCR before being awarded a contract. You can find more information
on CCR and the registration process in our handbook, found at http://www.ccr.gov/handbook.asp.
Q: I am an employee of the federal government and need to receive the
CCR data in order to award contracts or process payments. How can I gain
access to this information?
A: We have two main ways that federal government users can access the information
contained in CCR: CCR Extracts and CCR Tools. You can find more information
about these options at http://www.ccr.gov/access.asp. Simply choose one of
these systems, fill out the appropriate forms, and send them in. There is
some processing time involved, but if you are approved you generally gain
access to these systems 1-2 weeks after submitting your registration forms.
Q: I am an international vendor and need an NCAGE code before beginning
my registration in CCR. How do I find my NCAGE code?
A: Instructions for requesting an NCAGE code can be found at http://www.dlis.dla.mil/Forms/Form_AC135.asp.
You can email the following address with any problems getting an NCAGE code:
NCAGE@dlis.dla.mil or contact the CCR help desk at 888-227-2423 or 269-961-4725
internationally.
Q: How do I register in CCR?
A: You can register online at www.ccr.gov by clicking on "Start New
Registration" if you already have a DUNS number. (If you need a DUNS
number you can find instructions at http://www.ccr.gov/vendor.asp#5a.) If
you are having problems with your registration, you can view further information
regarding registration in the CCR handbook at www.ccr.gov/handbook.asp or
you can contact the CCR help desk at the numbers listed below.
Q: I am concerned about including my company’s banking information for
security reasons. Can I still register if I don’t enter this information?
A: The banking information is mandatory for registering in CCR. While CCR
is not a payment system and does not directly facilitate payments, federal
government agencies are required to make payments only to vendors' bank account
information as it appears in CCR. This system ensures that payments are made
to a current account, as each vendor is responsible for keeping their registration
information up-to-date. Should a payment be made to an old or no longer valid
account, the fault in that case would lay with the vendor for not keeping
their CCR registration current. Vendors are required to update their entry
at least once every 365 days.
The only people who can view your banking information are approved government
contracting or finance officers. They have access to this information in
CCR so that they can ensure payments are made properly.
Q: I am having problems with my access to CCR Tools. Where can I find
help?
A: Questions regarding the status of CCR Tools access requests or the CCR
Tools application should be sent to ccrtools@dlis.dla.mil.
For difficulties signing on or password resets, contact commercial 269-961-7028;
DSN 661-7028; or email bpnseaccounts@dlis.dla.mil.
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