OMB Approved: 0693-0031
Expiration: 12/31/2005

CUSTOMER SATISFACTION SURVEY OF
   NIST COMPUTER SECURITY RESOURCE CENTER (csrc.nist.gov   

Satisfaction and Use of NIST products / services

This survey is for the CSRC website.

1. Have you implemented any NIST guidance or standards to modify the security policies/practices/technology in your organization or security-related products/services offered by your organization?
Yes No    (if answer is No, please go to question 4a)
 

2a. What was the last NIST guideline/standard that you used?
(Please choose one publication from this drop-down list below.)



 

2b. How would you rate your satisfaction with this guideline or standard?
(Please choose one answer from drop-down menu below.)



 

3a. If your answer to question 2b was "e) dissatisfied", which of the following would increase your level of satisfaction?
(Please select one answer from drop-down menu below.)


3b. (Part 2) - If your choice from question 3a was "d) Other/additional comments", please insert comments in text box below by clicking in the textbox. If your answer was not "d) Other/additional comments", please go to question 4a.

 

4a. How would you rate your satisfaction with the CSRC website and its services?
(Please choose one answer from drop-down menu below.)

4b. If not completely satisfied, what suggestions would you offer for improvement?
(left click with your mouse inside textbox below to insert cursor in the text box.)

Demographic:

5. Are you employed by:
(Please choose one answer from drop-down menu below.)



 

6. Are you the chief official responsible for information/cyber security in your organization?
Yes No
 

7. Have you been working as a security professional for more than 5 years?
Yes No
 

8a. How did you learn about the site:
(Please choose one answer from drop-down menu below.)



 

8b. Please list other source(s) from question 8a in text box below.
(left click with your mouse inside textbox below to insert cursor in the text box.)


 

We thank you for your valuable time for filling out this survey. Your input and feedback is very important to us as we continue to improve the CSRC website to better serve you.

Press the Submit button above to submit form electronically.
 
-- OR --
 
Please print this form and return this form to:
Computer Security Division
NIST Mail Stop 8930
100 Bureau Drive
Gaithersburg, MD. 20899-8930