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FDA Logo U.S. Food and Drug Administration
U.S. Department of Health and Human Services
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FDA Industry Systems Help Desk

Account & Password Help | Food Facility Registration Help | Prior Notice Help

 

Contact the FDA Industry Systems
Help Desk:*

(Technical, Computer and General Questions)
Phone: 1-800-216-7331
301-575-0156
7am-11pm
Eastern Time
FAX: 301-210-0247
E-mail: Use this form
Help desk hours are Monday-Friday from 7 a.m. - 11 p.m. Eastern Time. You may leave a message or send email at other times. These will be addressed on the next business day.

* The Help Desk staff can answer technical and computer-related questions about the Prior Notice System Interface (web site), and general questions about Registration of Food Facilities.

Contact the Prior Notice Center:**
(Policy, Procedure and Interpretation Questions only)
Phone: 866-521-2297

** The Prior Notice Center staff can answer questions about Prior Notice policies, procedures, and interpretations. They can answer questions 24 hours a day, 7 days a week.

Effective January 14, 2004: The FDA Industry Systems Help Desk is available for technical assistance with online registration and prior notice on U.S. Government business days (Monday to Friday, excluding U.S. government holidays) from 7:00 am to 11:00 pm Eastern Time. (See Federal Holidays and Federal Government Operating Status.)

You may call or send email using the phone numbers and email address below.

You may be able to find some of your answers in the links on this page.

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