• Learn how to make your content useful - target your content around readers needs and priorities.
• Learn how to make your text readable - make documents usable by enabling fast reading and comprehension.
• Learn how to make your site usable - ensure readers can identify and find what they want on your site quickly.

Course:

Older Users and the Web

Presenter:

U. S. Department of Health and Human Services (HHS)
AARP

Date:

Monday and Tuesday, July 19-20, 2004

Time:

9:30 a.m. - 3:30 p.m.

Place:

AARP, 601 E Street, NW, Washington, DC

Fee:

$350 Early registration (thru Friday, July 2, 2004)
$400 Registration (after Friday, July 2, 2004)

Objectives:

• Learn the latest on how older users navigate the Web

• Find out how your site can be more usable to older visitors

• Prepare for increasing usage by older users

Detailed Description
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Course:

Evaluaitng Accessibility Compliance Using STEP508

Presenter:

Andrew Kirkpatrick
Project Manager, WGBH National Center for Accessible Media (NCAM)
Debra Ruh
President and Founder, TecAccess, LLC

Date:

Wednesday and Thursday, June 23-24, 2004

Time:

9:30 a.m. - 4:30 p.m.

GSA (Central Office), 1800 F Street, NW, Washington, DC, Room 5007

Fee:

$350 Early registration (thru Friday, June 11, 2004)
$400 Registration (after Friday, June 11, 2004)

Objectives:

• Learn how to install and use STEP508 with accessibility evaluation tools

• Review STEP508 output and ways to utilize it to repair Web site errors and report results

• Understand the strengths, limitations, and upcoming enhancements of STEP508

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Objectives:

• Implement a user-centered design lifecycle that dramatically improves the usefulness, usability and accessibility of websites

• Design and implement user surveys, questionnaires, interviews, and contextual inquiries

• Set measurable website goals and create usability plans to reach those goals

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Course:

User Interface Update-2004

Presenter:

Robert Bailey, PhD
President, Computer Psychology, Inc.

Date:

Tuesday and Wednesday, May 18-19, 2004

Time:

9:30 a.m. - 4:30 p.m.

Fee:

$500 Early registration (thru Friday, May 7, 2004)
$550 Registration (after Friday, May 7, 2004)

Objectives:

• Review the recent advances in user interface issues, usability and user experience technology, particularly those that are of greatest interest to practitioners

• Understand the content of 60 important user interface research reports published in the past year

• Learn how those major research findings can be applied to improving the usability of computer systems, including Web-based systems and graphical user interfaces

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