Response To The Terrorist Attack On The Pentagon: Pentagon Family Asssistance Center (PFAC) After Action Report -
March 2003


Pentagon Family Assistance Center (PFAC)
After Action Report
PDF - 25.103 kb (Word - 482kb)
Appendix A: Pentagon Family Assistance Center (PFAC)
Management Component Source Documents
PDF - 4.040kb (Word - 101kb)
Appendix B: Pentagon Family Assistance Center (PFAC)
Administrative Component Source Documents
PDF - 5.879 kb (Word - 161 kb)
Appendix C: Pentagon Family Assistance Center (PFAC)
Operations Component Source Documents
PDF - 9.983 kb (Word - 581 kb)
Appendix D: Pentagon Family Assistance Resource and
Referral Office (PFARRO) Source Documents
PDF - 3.605 kb (Word - 96 kb)

References

Crisis Response References:

American Red Cross
Business and Industry Guide for Disaster Preparedness
Emergency Management Guide for Business and Industry


Federal Emergency Management Agency
Guide for All-Hazard Emergency Operations Planning, April 2001
   
PDF Version    Text Version

Federal Emergency Management Agency Strategic Plan (Draft) 2002-2008, January 2002


National Transportation Safety Board
Federal Family Assistance Plan for Aviation Disasters, August 1, 2000
   
PDF-Version    HTML Version

Navy Personnel Command Bureau of Naval Personnel
Fleet and Family Support Center, Hampton Roads Crisis Response Plan, Navy Region Mid-Atlantic


U.S. Department of Justice, Office of Justice Programs
Fiscal Year 1999, State Domestic Preparedness Support Program, Assessment and Strategy Development Tool Kit, May 15, 2000
PDF Version
Responding to Terrorism Victims, Oklahoma City and Beyond, October 2000
   
PDF Version    Text Version
The Community Crisis Response Team Training Manual, Chapter 14, Pre-Crisis Planning for Local Communities
   
PDF Version    Text Version

DoD Policy References:

Directives

DoDD 1030.1, Victim and Witness Assistance, November 23, 1994
DoDD 1300.15, Military Funeral Honors, January 11, 2001

DoDD 1300.22, Mortuary Affairs Policy, February 3, 2000

DoDD 1342.17, Family Policy, December 30, 1998

DoDD Memorandum, Educational Programs on Personal Financial Affairs (Interim Policy Guidance, DoDD1344.7, Personal Commercial Solicitation on DoD Installations), November 21, 2001

Instructions

DoDI 1032.2, Victim Witness Procedures, December 23, 1994
DoDI 1100.21, Voluntary Services in the Department of Defense, March 11, 2002

DoDI 1300.18, Military Personnel Casualty Matters, Policies, and Procedures, December 18, 2000

DoDI 1342.22, Family Centers, December 30, 1992

DoDI 6060.2, Child Development Programs (CDPs), January 19, 1993

DoDI 6060.3, School Age Care (SAC) Program, December 19, 1996

Homeland Defense References:

DefenseLINK
American Forces Press Service Release, November 14, 2001. "DoD Policy Head Speaks on QDR, Sept. 11 Lessons."


U.S. General Accounting Office
GAO Testimony Before the Committee on Budget, House of Representatives (GAO-02-160T).
"Homeland Security: Challenges and Strategies in Addressing Short and Long-term National Needs," November 7, 2001
PDF Version
GAO Testimony Before the Subcommittee on Government Efficiency, Financial Management, and Internmental Relations, Committee on Government Reform, House of Representatives
(GAO-02-1011T). "Homeland Security: Effective Intergovernmental Coordination is Key to Success," August 20, 2002
PDF Version


The Brookings Institution, Washington, DC