• Learn trends in how users are accessing Web information.
• Learn the latest research in success rates in searching vs. menus.
• Find out how to improve your site for searchers and link users.

Seminar:

Searching versus Linking on the Web: A Summary of the Research

Presenter:

Sanjay J. Koyani
Senior Usability Specialist, U. S. Department of Health & Human Services

Date:

Wednesday, July 21, 2004

Time:

9:30 - 11:00 a.m.

Place:

National Science Foundation
4201 Wilson Blvd, Room 375
Arlington, VA 22230

Objectives:

• Learn trends in how users are accessing Web information

• Learn the latest research in success rates in searching vs. menus

• Find out how to improve your site for searchers and link users

Register

Seminar:

Rural Areas and the Internet

Presenter:

Lee Rainie
Director, Pew Internet & American Life Project

Date:

Wednesday, July 7, 2004

Time:

1:30 - 3:30 p.m.

Place:

General Services Administration
490 Loew’s L’Enfant Plaza, Room 3207 (The Training Room)
Washington, DC 20405

Objectives:

• Review the research on Rural Internet Access: Deployment and Availability

• Learn the results of surveys on the demographics of rural areas - Who's Online?

• Understand the activities rural Internet users pursue

Register

Seminar:

Moving Forms to the Web

Presenter:

Janice "Ginny" Redish, PhD
President, Redish & Associates, Inc.

Date:

Tuesday, June 29, 2004

Time:

1:30 - 3:30 p.m.

Place:

National Science Foundation
4201 Wilson Blvd, Room 1235
Arlington, VA 22230

Objectives:

• Learn what to do and not do when replacing paper forms with e-forms

• Learn how to think of forms as a conversation -- and what that means for creating successful forms on the web -- 14 guidelines for making forms work well on the web

• How to make sure your e-forms are easy for people who use screen-readers

Register

Seminar:

Designing Search Pages: Strategies and Best Practices

Presenter:

Scott M. McDaniel
Senior Interaction Designer, Cognetics Corporation

Date:

Tuesday, June 15, 2004

Time:

9:30 - 11:30 a.m.

Place:

GSA (Central Office)
1800 F Street, NW, Room 5141B
Washington, DC 20405

Objectives:

• Learn how and why people search

• Learn how to build search interfaces to meet those needs

• Understand user's characteristics, search experiences, and goals

Register

Seminar:

Designing the User Interface

Presenter:

Ben Shneiderman, PhD
Director, Human-Computer Interaction Lab Computer Science, University of Maryland, College Park

Date:

Wednesday, May 5, 2004

Time:

10:00 a.m. - 11:30 noon

Objectives:

• Learn about recent development in principles and practices to design user interfaces for desktop, web, and mobile devices

• Learn the practical techniques and guidelines for interface designs that emphasize universal usability

• Identify resources for creating systems that facilitate rapid learning and performance, yield low error rates, and generate high user satisfaction

Register

Seminar:

Personas: Bringing Users to Life

Presenter:

Whitney Quesenbery
Principal Consultant, Whitney Interactive Design, President of the Usability Professional Association

Date:

Thursday, April 22, 2004

Time:

10:00 a.m. - 12:00 noon

Objectives:

• The basics of creating and using personas

• What personas add to the audience analysis toolkit

• How personas help to communicate what we know about the people who use our products

Register