After you enter a Treasury bill, note, bond, or TIPS into an account with us, what then?

Here's an overview of the issues you will or may encounter:

• STATEMENT OF ACCOUNT. A valuable record-keeping tool, this statement provides an overview of your holdings. We mail an account statement to you under four conditions: 1) you open an account; 2) you engage in a transaction that changes the par amount of your account; 3) you request a statement; or 4) we haven't sent you a statement in the 12 months prior to December 31.

• REINVESTMENT. When you bought your security, you may have indicated you want to reinvest it when it matures. If you didn't make that indication, then about 45 days before the security matures we will mail you a Reinvest Direct Notice. This notice will list the securities in which you can reinvest and explain how to schedule a reinvestment. If you don't reinvest, we will redeem your security when it matures. NOTE: You cannot reinvest TIPS; when they mature, we redeem them.

• TAXATION. Treasury securities are exempt from state and local income taxes. We'll mail you the appropriate federal income tax documents.

• MAINTENANCE FEE. We impose our annual account maintenance fee only on accounts that have more than $100,000 in holdings. If you fall into that category, we will bill you. The fee is $25.

• ACCOUNT CHANGES. Changing your account arrangements or information is easy.

• COMMUNICATIONS and TRANSACTIONS. Depending on what you need, you can transact business or communicate with us through four methods:

  • Electronic Services for Treasury Bills, Notes, and Bonds. We're just a few mouse clicks or a toll-free phone call away.

  • 800-722-2678. This toll-free phone number is the gateway to:
    • customer service representatives (available 8 a.m. to 8 p.m., Eastern Time, Monday through Friday, except holidays)
    • recorded information
    • the phone version of Electronic Services for Treasury Bills, Notes, and Bonds

  • Mail. Send letters or documents to your customer contact center. If you need to complete a form, you can download or order it here.

  • E-mail to IS-MAB@bpd.treas.gov .

• INFORMATION. Our web site and toll-free phone number, 800-722-2678, are good sources of information, as are our forms and publications. You can download or order our forms and publications. For an excellent overview on holding Treasury bills, notes, bonds, and TIPS in TreasuryDirect, we recommend our TreasuryDirect Investor Kit (PD P 009).