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Administration for Children and Families US Department of Health and Human Services
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THE PROGRAM MANAGER'S GUIDE TO EVALUATION

Good program evaluations assess program performance, measure impacts on families and communities, and document program successes. With this information, programs are able to direct limited resources to where they are most needed and most effective in their communities.

To help programs fulfill these goals, the Administration on Children, Youth, and Families (ACYF) has developed THE PROGRAM MANAGER’S GUIDE TO EVALUATION. The Guide explains program evaluation –what it is, how to understand it, and how to do it. It answers your questions about evaluation and explains how to use evaluation to improve programs and benefit staff and families.

TABLE OF CONTENTS

FOREWORD

CHAPTER 1  Why evaluate your program?

CHAPTER 2  What is program evaluation?

CHAPTER 3  Who should conduct your evaluation?

CHAPTER 4  How do you hire and manage an outside evaluator?

CHAPTER 5  How do you prepare for an evaluation?

CHAPTER 6  What should you include in an evaluation?

CHAPTER 7  How do you get the information you need?

CHAPTER 8  How do you make sense of evaluation information?

CHAPTER 9  How can you report what you have learned?

GLOSSARY

RESOURCES

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