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Welcome to the Department of Defense (DoD) Post-Deployment Health (PDHealth.mil) site!
Whether you are a first time visitor or regular user, you may need assistance in locating a
particular piece of information or in setting up your Web browser to get the most out of
your visit here.
Searching Tip: To search for text on this page, hold the Control (Ctrl) key while pressing
the "F" key (Command-F for Macintosh) and enter your search term.
About PDHealth.mil Web Site
Technical Questions
About PDHealth.mil Web Site
Q.
What is the purpose of PDHealth.mil Web Site?
A.
This site supports busy clinicians who are charged with following the post-deployment evaluation
and management Clinical Practice Guideline with a Web-based information repository. This repository
will keep clinicians representing a wide range of specialties practicing in a broad array of highly unique
military and civilian practice settings abreast of new health knowledge pertaining to United
States Armed Forces deployments. It also provides information useful for veterans and their families.
Q.
Who is responsible for this site?
A.
The DoD Deployment Health Clinical Center (DHCC) is the organization that sponsors this site. The
DHCC is charged with helping veterans of all deployments. It does this by offering a comprehensive
and caring program for all service members and their families through medical advocacy, evaluation
and treatment, and veteran and clinician education, plus efforts to continually improve the
post-deployment health care delivered in all DoD health care facilities.
Q.
How is the Web site organized?
A.
The site is divided into 10 major sections: For Clinicians, For Veterans & Families, About this Site,
Educational Materials, Related Links/Sites, Glossary & Acronyms, New on PDHealth.mil Web Site, Help & FAQs
(Frequently Asked Questions), Contact DHCC, and Site Map.
Q.
How can I navigate around the site?
A.
There are several ways to navigate the Web site.
The main navigation links are found in the left-hand column of most pages. All of the links for the main
sections of the site are found here.
The standard navigation links that most users ask for (Contact DHCC, Site Map, Help & FAQs, and
Home) are located just under the main banner at the top of most pages on the site. These links are
also repeated at the bottom of the page so you don't have to scroll back up on longer pages.
If you have JavaScript turned on for your browser, you will also be able to use the PDHealth.mil Web Site Index
dropdown box at the top of most pages. It provides direct links to many pages throughout the site.
For those users who do not have JavaScript enabled for their browsers, the same information is
provided on the Site Map page.
Q.
How can I search for information?
A.
To search the entire PDHealth.mil Web Site site, enter your search terms in the Search box that is located in the
left-hand stripe of most pages. To search for text on a particular page, press and hold the Control key
while pressing the letter F key (Command-F for Macintosh) and enter the text.
Q.
How can I contact the people responsible for the content of the site?
A.
Use the Contact DHCC page to ask your question or make your comment.
Technical Questions
Q.
Which Web browser should I use to view the Web site?
A.
We've tested the Web site on a number of different browsers and Internet Service Providers (ISPs),
including Internet Explorer, Netscape, AOL (America Online). Although each one has different capabilities,
you should be able to use any browser to access this site. If you have any problems, please let us know by
using our Contact DHCC page or call 1-866-559-1627 or 1-800-796-9699.
Q.
What monitor screen resolution should I use to view the Web site?
A.
We designed the Web pages to stay within an area that is 640 pixels wide.
Q.
Are there any browser options that will help me get the most out of the visit?
A.
Yes. We recommend that you enable JavaScript in your browser preference menu, enable style sheets, and
allow images to download. If you have questions about these options, please consult your browser's Help menu.
Q.
What should I do if a page is taking too long to download?
A. We've tried to minimize the download time for each page by compressing images. However,
depending on your connection to the Internet, the day of the week, and time of day, you may find the
download slow. We suggest that you temporarily turn off the download images option. Your browser's
Help menu will offer guidance on how to do this.
Q.
What are PDF files?
A.
Portable Document Format (PDF) files are created with Adobe Acrobat. This file format allows users
to view and print files without needing the original development software. For example, many brochures and
pamphlets are created using software like Adobe PageMaker or QuarkXpress. By saving the file as a PDF,
anyone with the Adobe Acrobat Reader can read and print the file, not just those with PageMaker or QuarkXpress.
The PDF format also has the added advantage of producing smaller file sizes, making it an excellent format
for Internet transfers.
Q.
How can I read PDF files?
A.
To view a PDF file, you will need to install the free Acrobat Reader software,
downloadable from the Adobe Web site.
Q.
I received an error message that read, "Acrobat Reader: There was an error processing a page. A font contains
a bad CMap/Encoding." What does that mean?
A.
This may mean that a later version of Acrobat Reader is needed to open the file. Try downloading
the latest version of the software (which is free) from the Adobe Web site.
Q.
What are Word or DOC files?
A.
Microsoft Word is the word processing software that the Department of Defense uses. It saves files
with a *.doc extension.
Q.
Can I still read Word documents if I don't have Word?
A. Yes! Microsoft provides free Word viewers on
its Web site. These
viewers allow people who don't have Word to open (but not edit) those files.
Q.
I don't have the right version of Word. What should I do?
A. Don't worry. Microsoft's Web site
offers Word Converters
that you can download to read files created in another version of Word.
Q.
What are PowerPoint or PPT files?
A. Microsoft PowerPoint is the software that the Department of Defense often uses
for briefings and presentations. It saves files with a *.ppt extension.
Q.
Can I still read PowerPoint documents if I don't have the software?
A.
Microsoft does provide
free PowerPoint viewers on
its Web site that you can download. These viewers allow people who don't have PowerPoint to read those files.
Q.
My version of PowerPoint won't open the file on your site. What should I do?
A. Don't worry. Microsoft's Web site
offers PowerPoint Converters
that you can download to read files created in another version of PowerPoint.
Q.
Is this site compliant with Section 508 of the Rehabilitation Act Amendments, as amended by the Workforce
Investment Act of 1998?
A.
We have made every effort to make this Web site accessible to people who have disabilities.
It's important for everyone to be able to access this information. The techniques we have employed include
having "alt" tags that describe images, text lists for image maps, options to skip navigation bars, colors are
not required, and frames are not used. Whenever a new window is opened, the user is alerted. If you encounter
any accessibility issues, please let us know. Our telephone number, e-mail address, and postal address are
found on the Contact DHCC page. If you are interested in learning more about
Section 508 please visit the Federal Information Technology Accessibility Initiative Web site.
Q.
I can't find the answer to my issue on this page. What should I do?
A. Please use the Contact DHCC page to
let us know how we can help you further.
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