CGN and its approach to Section 508 Compliance and Accessible Web-based Solutions:
CGN is committed to providing all users access to web-based information and services. We use guidelines for web content accessibility developed by the Web Accessibility Initiative and Section 508 of the Rehabilitation Act to evaluate the usability of our applications for the government sector. We work with our clients to understand the access limitations and needs of their constituents, and integrate adaptive hardware and software into custom solutions.
To deliver accessible solutions to our clients we:
Focus on the Organization-- We focus on improving specific processes within your agency prior to the application of enabling technologies. We view technology as a magnifier for a fundamentally sound and efficient business process.
Use Proven Methodologies and Standards-- CGN uses proven methods in project management, process leadership, and technology solution development to assist governmental agencies and organizations in maintaining alignment of the IT portfolio to strategic business objectives, maximizing the return on your technology investments.
Create User-Centered Designs-- Developing accessible solutions requires the implementation of user-centric design concepts based on defined user profiles and innovative technologies. We conduct usability tests on interface prototypes and analyze the results to extract common usability and accessibility problems. We recommend changes through reports to ensure implementation into the product.
Ensure Compliance with Guidelines and Tools-- We use the 12 Software Development Provisions outlined in Section 508 as a guide to ensure compliance and test our web applications using the ‘BOBBY’ tool to identify accessibility barriers and encourage compliance with the existing accessibility guidelines. Accessibility compliance is important throughout our development cycle and is documented in reports throughout project-cycles.
About CGN's Human Interface Engineering Group: --------------------------------------------- CGN’s Human Interface Engineering competency helps businesses maximize the value of their investment in product development by ensuring effective and satisfying user experiences. We design, develop, and moderate usability tests on interface prototypes with structured interviews, use cases, and participant sessions. We analyze the results to extract common problems with the interface and recommend changes to the product through reports and wire frames all with the goal of designing an effective user-centered interface.
CGN Capabilities: We tailor our user experience methods for successful user interface development using:
- Design Assessment - User Profiling - Usability Testing - Task Analysis (Goal Mapping) - Gap Analysis of Users’ Needs and Expectations - Information Architecture and Navigation Design - Interaction Design - Requirements Gathering
Tools & Technologies: - Use Case Methodology - Paper and Wireframe Prototypes - Usability Labs - Information Flow Charts - Evaluation and Recommendation Reports
ABOUT CGN: --------- At the nexus of improving business processes and performance through flawless execution and enabling technology, CGN delivers real and measurable results for our clients.
Our Solutions Roadmap leverages our broad experiences, including:
Enterprise Insight: From the Fortune 100 to the Global 2000, CGN understands the issues inherent in these large, complex organizations and know what it takes to successfully drive process improvements.
Business Process Experience: We focus on improving specific business processes prior to the application of enabling technologies. We view technology as a magnifier for a fundamentally sound and efficient business process.
Business-Technology Alignment Expertise: We have proven methods to assist organizations in maintaining alignment of the IT portfolio to strategic business objectives, maximizing the return on technology investments.
Excellence in Execution: We have proven methods to promote excellence in execution of technology-related business initiatives. In addition, we maintain a comprehensive Service Quality Program to ensure excellence in both deliverables and customer experience. |
