Avaya Inc. comes from a heritage of innovation starting with Bell Labs and moving on to Avaya Labs. Our research and development expertise from Avaya Labs combined with the real life experiences of our technical support organizations, enables Avaya to play an instrumental role in developing innovative approaches that address some of the leading compliance challenges you face for disability access. Avaya also currently has multiple patents pending in the area of improved accessibility.
Examples of proprietary Avaya technologies that enhance our current product line include the Avaya automatic speech recognition engine and our 16-Kilobit CELP (Code Excited Linear Prediction) algorithm, which provides reliable low-bit-rate encoding of speech and TTY tones.
These innovative technologies and the multiple pending patents enhance and/or modify the design on our existing products. This enables Avaya to quickly introduce fresh new approaches and devices to the marketplace and provide disability access technology in a much shorter time frame.
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