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We are not able show you the page you have requested. You may have received this message because:

  • You attempted to access one of our Internet services that requires protection of your privacy. To protect your data, SSA is using strong (128-bit) encryption, but your browser software doesn't currently support strong encryption; or
  • You tried to access a file or a directory that is used only for administrative purposes.

What Do I Need to Do?

If your browser doesn't support strong encryption, you must upgrade your browser software (usually Microsoft or Netscape) to a more secure version. You can use the following addresses to upgrade your browser (both upgrades are free):

Once you've completed this upgrade, come back and complete your online transaction.

Why is Social Security Requiring Stronger Security for Its Online Services?

Because some of our online services involve using your personal information, the Social Security Administration (SSA) is taking all reasonable and appropriate measures, including encryption, to ensure that your personal information is disclosed only to you. Encryption means that all information relating to you and your account is scrambled and locked with a mathematical key during the electronic transfer. There are two different types of encryption: 40-bit and 128-bit. The difference between these two types of encryption is the degree of protection offered.

To protect you, Social Security requires the increased security that 128-bit encryption provides. We invite you to review Social Security's Internet Privacy Policy.