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Garnishment

DFAS Cleveland processes all court ordered garnishment for child support, alimony and commercial debts for all military members and all civilian employees paid by DFAS, plus court ordered divisions of military retired pay under the Uniformed Services Former Spouses' Protection Act.

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Current News Bulletin.
Finding the Military Status of an Individual.
Child support and alimony.
Child Support Agencies Information .
Commercial debt garnishments from federal civilian employees.
Involuntary allotments from military personnel for commercial debt.
Uniformed Services Former Spouses' Protection Act .
Bankruptcy .

DFAS-Garnishment Operations handles Chapter 13 bankruptcies for Military Retirees and active duty Navy personnel ONLY. For all other employees/military members, please consult the appropriate pay office directly.

Bankruptcy for Department of Defense (DOD) Civilians only. Please use the following Fax number:

IMAGING FAX #
Toll Free: 1-866-401-5849, or
Commercial: 1-850-473-6450     This is strictly for Civilian Pay only.

Payment Information regarding a Military Pay System .

Payments from the military pay systems are made the first business day following the monthly payroll processing from which the payments were deducted.

Thus, if our letter informs you that your payments will start with the month of January, it means that the payment will be deducted from the member's January pay and that you should receive your payment on or about February 1st.

For payment histories, please contact your pay office directly. The Office of the Assistant General Counsel for Garnishment Operations does not have access to pay records.

Receipt of Payment .

For payments issued from the accounts military members (active, retired or reserve), please allow 10 business days from the date your check was issued before inquiring on the status of your payment. Checks issued from military accounts are dated for the 1st business day of each month. For checks issued from the accounts of civilian employees of the Department of Defense, please allow 7 days from the date of the normal distribution of checks (bi-weekly cycle). By waiting the suggested timeframe, adequate time will have passed to allow for delivery of your check or postal/EFT returns.

Garnishment Court Order Copy Request .
Garnishment Operations Address Information:
Defense Finance and Accounting Services - Cleveland .
Attention: DFAS-DGG/CL .
PO Box 998002 .
Cleveland OH 44199-8002.

When submitting correspondence to the Garnishment Operations Directorate, ensure that you include the member's/employee's Social Security Number on documents. Also ensure that your return mailing address is included on the correspondence and not just on the mailing envelope.

Garnishment Operations Facsimile (FAX) Information .

Garnishment Operations Customer Service .
  • Toll Free Phone: 1-866-859-1845.
  • Garnishment Operations hours of operation are 7:30 AM to 6:00 PM Eastern Standard Time.
  • The Garnishment Office does not process actions or service questions relating to the Bank of American (BOA) travel card debts. These are salary offsets and not garnishments. Please contact BOA or your travel card administrator for assistance.

Send a message to DFAS Cleveland Garnishment Operations: Contact Us.

Please ensure that you include the member's/employee's Social Security Number on all messages to the Garnishment Operations Directorate. The SSN is required in order for us to identify a case.

Last updated: October 13, 2004 at 13:11

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