1.
What is the cost of the Information Assurance CD-ROMs
and videos?
Answer:
All Information Assurance products are distributed
at no cost to Government civilian employees, Military
personnel or contractors who have a Government sponsor.
You will be notified of exceptions when you submit
your order.
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2.
Where is the certificate my CD refers to, and what
should I do with the certificate?
Answer:
Some of the IA training products include the option
to print out a certificate after training is completed.
You should print the certificate, sign it, and give
it to your local training coordinator.
Please DO NOT fax the certificates back, since there
is no central repository for records to be kept.
If the certificate is not on the CD-ROM, the certificate
does not exist.
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3.
What is the user ID and password for, and what user
ID and password should I use?
Answer:
Some CD-ROM products include the functionality for
a user to continue training where they left off during
a prior session. Please DO NOT use your network
user ID and password as this information is stored
in clear text files. Please select a user ID
and password that is easy for you to remember.
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4.
What do I do if I forget my password?
Answer:
If prompted, and you have forgotten your user ID/password,
click on the sign-on button at the lower left corner
and create a new log-in name and password.
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5.
May I make my own copies of the IA products I receive?
Answer:
Prior approval is required for copying IA Products.
Call (703) 882-1710 or send an email to DODIAETA@ncr.disa.mil
to request permission.
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6.
What is the approximate run time of all of the different
products?
Answer:
Some instructions are self-paced and run time may
vary. The approximate run times are listed on
the table below:
| Web
Based Training: |
|
Videos: |
|
| Computer
Network Defense (CND) |
2
hours |
Bits
& Pieces |
5
minutes |
| Designated
Approving Authority (DAA) Basics |
4
hours |
Bringing
Down the House |
10
minutes |
| DoD
Information Assurance Awareness |
1
hour |
Computer
Security 101 |
11
minutes |
| Federal
Information Systems Security Awareness |
1
hour |
Computer
Security – The Executive Role |
9
minutes |
| Information
Age Technology |
3
hours |
Dr.
D. Stroye |
8
minutes |
| Information
Assurance in Defense in Depth |
3
hours |
Ears
Looking at You. |
8
minutes |
| Information
Operations (IO) Fundamentals |
4
hours |
Identity
Theft: Protect Yourself |
12
minutes |
| System
Administrator Incident Preparation & Response
for Unix |
8
hours |
Information
Front Line |
10
minutes |
| Secret
and Below Interoperability |
3
hours |
Just
the Fax, Sir |
8
minutes |
| UNIX
Security for System Administrators |
40
hours |
Magnificent
Discretion |
5
minutes |
| Windows
NT Security |
40
hours |
Networks
at Risk |
10
minutes |
| Multimedia
CD-ROMS: |
|
Protect
Your AIS |
21
Minutes |
| CyberProtect |
4
hours |
Protect
Your AIS, The Sequel |
30
minutes |
| IA
for Auditors and Evaluators |
3
hours |
Risky
Business |
20
minutes |
| Introduction
to Computer Incident Response Team (CIRT)
Management |
3
hours |
Safe
Data: It's Your Job |
19
minutes |
| Introduction
to DITSCAP |
5
hours |
The
Scarlet V |
7
minutes |
| Operational
Information System Security (OISS) |
8
hours |
Sherman
on My Mind |
11
minutes |
| Public
Key Infrastructure |
2
hours |
Solar
Sunrise, Dawn of a New Threat |
18
minutes |
System
Administrator Incident Preparation &
Response
for Windows NT |
4
hours |
Think
Before You Respond |
3
minutes |
|
|
Understanding
PKI (DOD) |
13
minutes |
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7.
How can I get a copy of tests that some IA Products
(DITSCAP, OISS) refer to when the urls no longer exist?
Answer:
The URL the CD-ROM tries to access no longer exists.
The link to a quiz referenced in the DITSCAP CD-ROM
product was put in place during product design to
allow organizations using the product to implement
the DITSCAP quiz for their personnel if desired.
This feature was never activated by a user organization.
Currently,
a DITSCAP test is not available. The OISS
test may be requested by your local Security Officer
for use by a local Training Coordinator. Release
of the test questions/answers will be considered
on a case-by-case basis. Call (703)
882-1710 or send an email to DODIAETA@ncr.disa.mil.
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8.
Where is the its4dod web server?
Answer:
The its4dod web site is no longer operational.
Major portions of the its4dod web site material are
now available on the IASE website at http://iase.disa.mil
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9.
What should I do when the CD does not seem to work?
Answer:
A defective CD-ROM is extremely rare. If it
doesn't seem to work, try the following:
1.
Check the readme file included on the CD-ROM.
2. Attempt
to run the CD-ROM from multiple PCs. If you
have a home computer, you might want to try it there
too.
3. Try running
the CD-ROM on a stand-alone computer to avoid network
configuration issues.
4. Contact
your local System Administrator or Help Desk if
the problem continues.
If you
have tried all of these suggestions and you are
still experiencing difficulties, please call (703)
882-1710 or send an email to DODIAETA@ncr.disa.mil.
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10.
What Commercial Off the Shelf (COTS)/Government Off
the Shelf (GOTS) products were used to create my IA
Product?
Answer:
Each IA Product contains credits at the end that describe
the products used to create that product.
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11.
How can I be added to the mailing list for the newsletter
called the DISSPATCH?
Answer:
The DISSPATCH newsletter is no longer published.
Articles of interest are occasionally published by:
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12.
How long will it take to receive my order?
Answer:
Allow 2-3 weeks for delivery.
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13.
Why am I experiencing problems with pdf files on the
DITSCAP CD-ROM? Why doesn't anything happen when I
click on the binders in the presentation?
Answer:
The version of Adobe Acrobat on the CD-ROM is 3.01.
If you are using a higher version than that, it might
not work. You can either install version 3.01, or
you can look at the pdf files directly through Windows
Explorer.
To load
Acrobat Reader 3.01, insert the DITSCAP CD-ROM into
your CD drive. Open Windows Explorer (or My Computer)
and select the CD drive. Click on the ‘DITSCAP’
folder. Click on the ‘SETUP’ folder. Click on the
‘AR32E301’ folder. Finally, click on ‘SETUP.EXE’
and 3.01 installation will begin. NOTE: You may
have to uninstall other versions of Acrobat Reader
on your machine for this to work.
To just
view the pdf files on the DITSCAP CD-ROM without
loading an older version of Acrobat Reader, insert
the DITSCAP CD-ROM into your CD drive. Open Windows
Explorer (or My Computer) and select the CD drive.
Click on the ‘DITSCAP’ folder. Click on the ‘PDF’
folder. All pdf files in the DITSCAP product are
contained in this folder. The binders shown in the
DITSCAP CD-ROM link to these files, as do the documents
in the Resources section.
If a product
is not on the order form, then it may still be under
development. Upcoming product announcements
will be posted to the IASE website several weeks
before the product is released.
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14.
Why does the CyberProtect CD-ROM freeze when I try
to run it?
Answer:
The CyberProtect CD has received reports of occasional
difficulties with Windows NT 4.0, with Service Packs
4, 5, 6 and 6 (alpha) and with Windows 2000, Service
Pack 1.
The symptoms
reported have been:
1. The CyberProtect
CD causes the screen to freeze.
2. After
running the CyberProtect CD, it starts, and right
after saying, "Brought to you by..., "the
CyberProtect program completely stops, closes its
window, and returns to the desktop.
Some
possible work-arounds:
1.
Install Quicktime 5 (available from www.quicktime.com)
on your machine. Then, when installing Cyberprotect,
decline (uncheck) the option to install Quicktime
3, which comes with the CD.
2.
Loosen Registry restrictions. (It has been noted
that the systems with strict Registry control per
DISASTIG,
NSW Guide,
or U.S. Navy NT Guide block complete Quicktime installation
into the Registry.)
3.
Use a Netscape browser. The Netscape browser is
available at no cost from the Netscape web site
at
www.netscape.com.
(Installation of Internet Explorer sometimes introduces
conflicts with previous installations
of Quicktime.)
4. Use a
standalone Windows 95 or 98 system.
Also, it
is worth noting that several ETA IA training products
currently available on the IASE were built prior
to the approval of the Windows 2000 operating environment
for use within DoD. Because of this, the products
were untested on Windows 2000. Many of these products
will have future releases that will run in a Windows
2000 environment. In the meantime, we recommend
that users run affected products in a stand-alone
Windows 9x or Windows NT environment.
The minimum
requirements for running the CyberProtect CD are:
IBM Compatible
PC running Windows 95, Windows 98, or Windows NT.
32 MB RAM
24x CD-ROM
VGA Monitor
256 color
video card (800X600)
16-bit color
16-bit Sound
Blaster or equivalent sound card
Microsoft
mouse or compatible point device
Quicktime
TM 3 (install is included on CD-ROM)
Approximately
260 megabytes free space on your hard disk
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15.
Why am I experiencing problems with some CD-ROMs when
I use them on a Windows 2000 operating system?
Answer:
It has been observed that DISA products using QuickTime
Version 2.1.2 (DAA Basics and OISS 1&2) do not
function using the Windows 2000 operating system.
Initial technical investigation indicates that earlier
version Windows dynamic link library (dll) files required
by QuickTime Version 2.1.2 to operate have been overwritten
or changed by either upgrading to Windows 2000 or
installing Microsoft Office 2000.
The DISA
products can run using a Windows NT 4.0 system that
does not have Office 2000 installed; although, some
configuration or permission adjustments may be required
by a system administrator. Therefore, it may be
necessary to run these products using a stand-alone
Windows 95 or 98 system.
Here is
a list of the CBT products along with the version
of Quicktime used:
| Product
Name: |
Quick
Time version: |
DAA
OISS
DITSCAP
PKI
DoD
INFOSEC
CyberProtect |
2.1.2
2.1.2
3.0
3.0
3.0
3.0 |
Note:
While most of our newer products use "Flash" technology
with an Internet browser, many of our earlier products
use QuickTime.
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16.
I live overseas. Can I order IA products?
Answer:
Yes, but DISA HQ will no longer mail packages to foreign
addresses which are not APO or FPO addresses. If you
are ordering products to be mailed to a non-APO/FPO
foreign address, you must submit a FedEx number with
your order.
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17.
Who is the POC for the GCSS CD-ROMs?
Answer:
Contact the IASE
Support Desk (703) 882-0936 DSN:381 and they will
provide the contact.
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18.
Can you notify me when new IA products are available?
Answer:
Yes, by subscribing to the "IA Product
News" mailing
list, you can be notified when new IA products
are available.
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19.
What training is required before a person may be given
SIPRNET access?
Answer:
DISC requires that all users of the Classified DISANet
take the DOD IA Awareness CD-ROM training before
getting access, but other agencies may have different
requirements.
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20.
Where are the Security Technical Implementation
Guides (STIG's) located?
Answer:
You may find them on the IASE IA
Library page.
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Which IA Products have been discontinued?
Answer:
The following IA Products have been discontinued:
- Video
- Solar Sunrise, Dawn of a New Threat/Risky Business
discontinued as of September 2004.
- CD
- Information Assurance (IA) for Auditors &
Evaluators discontinued as of September 2004.
- CD
- Information Age Technology, V2.1 discontinued
as of August 2004.
-
Video - Understanding PKI (DOD) discontinued as
of August 2004.
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