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Administration for Children and Families US Department of Health and Human Services
Office of Child Support Enforcement
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Best Practices and Good Ideas in Child Support Enforcement 2000

The Current Best Practices may be found here: /programs/cse/pubs/2001/best/

Office of Child Support Enforcement

16 November 2000


Table of Contents

Introduction to the Office of Child Support Enforcement Compendium of State Best Practices and Good Ideas in Child Support Enforcement -- 2000 Fifth Edition
1 California
Medical Support (IV-D Kids) (Sacramento)
Paternity Establishment/ Statewide Paternity Opportunity Program (POP) Imaging and Data Access
2 Colorado
Caseload Management Training
Strategic Plan (Colorado Child Support Enforcement Task Force)
3 Delaware
Customer Service (Child Support Information Night)
4 Florida
Management Method/Case Closure/Automatic Case Closure Process
Collaboration (Early Cooperation Requirement for TANF Eligibility) (Bay County)
5 Georgia
Genetic Testing
6 Hawaii
Interstate Phone Hearings
7 Iowa
Management Methods, Customer Service (Process Improvement Teams)
8 Illinois
Collaboration, Customer Service, Fatherhood, Paternity Establishment, Public Information
Employment and Training for NCPs (Cook, St. Clair and Madison Counties)
9 Maine
Administrative Process (Establishment of Support Obligations)
Administrative Process (Paternity Establishment)
Enforcement (License Suspension/Revocation)
Administrative Process, Enforcement (Notice to Appear and Disclose)
10 Maryland
Absent Parents Employment Program (Harford County)
Case Maintenance/Closure Initiative (Montgomery County)
11 Michigan
Case Closure Project (Management Techniques)
12 Minnesota
Management Methods (Hennepin County Bonus Incentive Program)
13 Missouri
Enforcement, Fatherhood, Employment and Training for NCPs
14 New Jersey
Paternity Establishment (POP), Customer Service, Public Information
15 Oklahoma
Management Methods (Strategic Plan), Enforcement, Customer Service
16 Puerto Rico
Electronic Funds Transfer (PROJECT DIRECT DEPOSIT)
17 South Carolina
Locate (Diligent Search Project), Collaboration (Child Welfare)
18 Tennessee
Performance Management Using Federal Performance Standards
19 Texas
Local Information Center (Beaumont & Nederland)
Houston Volunteer Jail Project
Collaboration, Enforcement, Employment and Training for NCPs (Bexar County)
Public Information (PAPA), Collaboration, Teen Pregnancy Prevention, Fatherhood
Establishment of Support Orders, Paternity Project Day (Victoria)
Interstate, Customer Service, Internet
20 Virginia
Direct Deposit of Child Support Payments
Automatic Income Withholding Case Clean-up Project
Enforcement, Public Information (KidsFirst Campaign)
Management Methods, Staffing Levels
Public Information, Collaboration, (Wise Guys, Sneakers and RAP: Community Outreach to Teens) (Prince William County)
21 Washington
Video Interviewing
Non-Custodial Parent WtW Employment Project (Yakima & Kittitas Counties)
Community Relations Unit
Modification of Child Support Orders; Enforcement of Visitation Rights; Customer Service (King County)
Management Techniques; Interstate Case Reconciliation (with Oregon)
Paternity Establishment, Interstate (with Oregon)
Income Withholding/Termination Notice Postcard (Wenatchee)
22 Wisconsin
Milwaukee County Child Support Agency
23 Region IX and X
Interstate Task Force