The desk is staffed locally Monday through Friday except on Federal holidays, from 8 a.m. to 5 p.m.  At other times calls are forwarded to the Verizon Switching Control Center.

Telephone trouble can be defined on three levels click here for details.

For further information:

Call:	301-496-4357 (301-496-HELP)
E-mail:	helpdesk@nih.gov or Visit NIH Support at:http://support.cit.nih.gov/
E-mail:	Telecommunications Webmaster
TDD/TTY:	1-800-438-8832