CIT - DNST Telephone Service Price Guide

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Click Here for the Fee For Service Schedule

Effective FY05 - The information provided herein is intended as a general guideline and is subject to change.

Name of Product or Service		Price or Fee	Delivery Interval/Schedule Force and workload permitting All days are business days
ILR= Included in the monthly line/station rate TBD = To Be Determined TBT = To Be Tested NRC = Non-Recurring Charge ICB = Individual Case Basis determined by contract vehicle/ negotiated terms
Click for More Info	508 Compliant Equipment	ICB	ICB
Click for More Info	Blue Light Phones	$1,639	2-6 weeks
Click for More Info	Line ISDN Install NEW When the Customer Has a Phone	ILR	up to 5 lines 2 Days 6 - 15 lines 4 Days More than 15 lines, Negotiable
Click for More Info	Line Analog NEW When the Customer Has a Phone	ILR	up to 5 lines 2 Days 6 - 15 lines 4 Days More than 15 lines, Negotiable
Click for More Info	Line ISDN Install NEW When a New Phone is Needed	See Phone ISDN Install NEW	21 Days
Click for More Info	Line Analog NEW When a New Phone is Needed	ILR	See Phone Analog Install NEW
Click for More Info	Line ISDN or Analog Move/Relocate Existing - No Equipment Needed	ILR	up to 5 lines 2 Days 6 - 15 lines 4 Days More than 15 lines, Negotiable
Click for More Info	Line Change Features (Soft Changes) No Equipment Needed	ILR	I line 1 Day 2- 5 lines 2 Days 6 - 15 lines 4 Days More than 15 lines, Negotiable
Click for More Info	Phone ISDN Install NEW 25 to 50 sets 51 or more sets	Model 6210 = $220@ Model 6220 = $270@ Model 6210 = $220@ Model 6220 = $270@ NT1 = $141.63	21 Days
Click for More Info	Phone Analog Install NEW 25 to 50 sets 51 or more sets	Merlin = $40@ Meridian = $128@	ICB
Click for More Info	Phone Change From Analog to ISDN	See Phone ISDN Install NEW	21 Days
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Service		Price	Delivery Interval
Click for More Info	Repair Activities	ILR from 8am - 3pm $103.01 after hours	4 Hours
Click for More Info	LAN Install Cable, Wire, for 15 or less Quad Jacks	$400.00 per Quad-Jack	TBD
Click for More Info	LAN Install Cable, Wire, for more than 15 Quad Jacks	ICB	15 Days Negotiable
Click for More Info	Line Install Residential Analog - Tariff Item	$200.00 NRC $ 42.00 plus $16.00 per Min. Time and Material $25 monthly	7 -10 Days
Click for More Info	Line Install Residential ISDN - Tariff Item	$131.50 NRC $ 42.00 plus $16.00 per Min. Time and Material $0.02 per min usage fee $40.75 monthly	15 Days
Click for More Info	Elevator Telephone Install Modem Line (per Elevator Bank) Voice Line in the Elevator Room Telephone Set	$63/ per month $126/per month $63/ per month $30 @ NRC	5 Days
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Service		Price	Delivery Interval
E-mail for More Info	Red Phones	$35 @ NRC $25 per month Line Fee	3 Weeks
Click for More Info	Telephony Consultation	ICB	Negotiable
Click for More Info	Site Surveys	ICB	Negotiable
Click for More Info	Voice Mail Requests (Individual Boxes) 5 or fewer Changes	ILR	2 Days
Click for More Info	Voice Mail Requests (Individual) Add a box	ILR	2 - 3 Days
Click for More Info	Voice Mail MENU - Set-up only	ILR	2 - 3 Days
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Fee For Service Schedule Effective FY05
Click here to download the DNST Billing Authorization Form
Details	Product/Service - (Click Here for a Printable FFS List)	Price
E-mail for more Info	Can to BAC Reconciliation	$200 per order
Click for More Info	Courier/Delivery Fee	$50 per trip - $75 roundtrip
Click for More Info	Dedicated Specialist	$4,000 per week
Click for More Info	Directory - Customized for an IC	$15,000 + printing charges
Click for More Info	Directory - Export the Content for an IC	$500 export and preparation
Click for More Info	Emergency Services Management	$200 per hour (TBT)
Click for More Info	Expedite Processing	$200 per order
Click for More Info	Live Attendant	$1,350 per week
Click for More Info	No-Access Fee	$100 per order (TBT)
Click for More Info	Fee For Not Using the DHHS Official Provider When Dialing Long Distance or Conference Calling	$150 per invoice plus $200 for expedite processing
Click for More Info	Overtime (Change Order) Processing	$200 per order
Click for More Info	On-Call Schedule Change Fee (1 thru 5)	$100 per Five Changes
Click for More Info	On-Call Schedule Change Fee (Over 5)	$50 per Change
Click for More Info	Proprietary System M,A,C (Merlin Legend, NorStar, PBX)	$500 per order + ASF direct bill
Click for More Info	Project Management	$50 per station
Click for More Info	Remote-Access Account Management Fee (ISDN, Analog, DSL, Ultra Call forward)	$200 project mgmt + plan
Click for More Info	Research and Development (New Technology Trials)	$100 per hour (TBT)
Click for More Info	Purchase Order	$100 per order (TBT)
Click for More Info	Survey Dial Tone - Survey Stations	$20 per line/station
Click for More Info	Telecom Admin Reports	$150 per report only (TBT)
Click for More Info	Telephone Repair Expedite (Formerly 611)	$200 per request + ASF direct bill
Click for More Info	Voice Mail Menu/Tree (Programming)	$200 per order
Click for More Info	Voice Mail Menu/Tree (Instructions)	$100 per session
Click for More Info	UCD (Universal Call Distribution) System Installation Fee	$200 per service call
Click for More Info	UCD (Universal Call Distribution) System Training Only Fee	$200 per session

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For additional info, please contact our NIH Help Desk:

*All NIH Telecom requirements must be processed through the Telecommunications Infrastructure Branch*
Call:	301-496-4357 (301-496-HELP)
E-mail:	helpdesk@nih.gov or Visit NIH Support at:http://support.cit.nih.gov/
E-mail:	Telecommunications Webmaster
TDD/TTY:	1-800-438-8832

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