Exhibits through personal performance the principles of honor (ethical behavior), courage (mental strength to do what's right) and commitment (technical excellence and quality of work)
 

Actively seeks customer input

Ensures customer needs are met

Continuously seeks to improve quality of services, products and processes
 

Takes action and risks when needed

Makes difficult decisions when necessary

Adapts to change in work environment

Effectively copes with stress
 

Respects and values the differences and perceptions of different groups/individuals
 

Considers and responds appropriately to the needs, feelings, capabilities, and interest of others

Provides feedback

Treats others equitably
 

Possesses knowledge of the mission and organization of the Marine Corps including an understanding of how the organization fits into the entire Department of the Navy
 

Listens to others

Makes clear and effective oral presentations to individuals and groups (NOTE: Use of sign language interpreter may be appropriate for persons who are deaf or hard of hearing)
 

Recognizes and defines problems

Analyzes relevant information

Encourages alternative solutions and plans to solve problems
 

Understands and applies quality principles such as teamwork, quantitative decision making, and continuous process improvement to meet or exceed customer expectations
 

Realistically assesses own strengths, weaknesses, and impact on others

Seeks feedback from others

Works persistently towards a goal

Demonstrates self-confidence

Invest in self-development

Manages time effectively
 

Demonstrates technical proficiency and an understanding of the impact in areas of responsibility
 

Communicates effectively in writing

Reviews and critiques others writing

Serve as a positive agent for changes in the organization’s structural alignment, climate, or operational processes

Learn about and proactively advocates and influences the adoption of promising new ideas, methods, services, and products from knowledge of best practices in government and industry
 

Develops skills in observation, listening, and One–on–one teaching, applies them to assist others to learn continually improve their performance; and provides effective feedback
 

Anticipates and seeks to resolve confrontations, disagreements, and complaints in a constructive manner
 

Ensures effective recruitment, selection, training, performance appraisal, recognition and corrective/disciplinary action

Promotes affirmative employment, good labor relations and employee well being
 

Networks with, and provides information to key groups and individuals

Appropriately uses negotiation, persuasion and authority in dealing with others to achieve goals
 

Recognizes the values of cultural, ethnic, gender, and other individual differences

Provides employment and developmental opportunities for a diverse workforce
 

Demonstrates and encourages high standards of behavior

Adapts leadership styles to situations and people. Empowers, motivates and guides others
 

Fosters cooperation, communication, and consensus among groups

Develops insights and solutions

Fosters innovation among others
 

Develops the ability to counsel others to help them achieve personal and professional growth
 

Instilling values (honor, courage, commitment) is an integral part of making every Marine and, as a component of readiness, is essential in winning battles
 

Demonstrates the ability to clearly articulate, present, and promote ideas and issues before a wide range of audiences to include senior officials, in such a manner as to ensure program credibility
 

Develops/demonstrates the ability to examine systems and workflows within the organization to facilitate process improvement
 

Establishes policies, guidelines, plans, and priorities

Identifies required resources

Plans and coordinates with others

Monitors progress and evaluates outcomes

Improves organizational efficiency and effectiveness
 

Prepares and justifies budget

Monitors expenses

Manages procurement and contracting
 

Identifies potential risks to product /program/processes early and implements effective abatement and control measures

Defines evaluation criteria early and continuously collects, assesses, shares and responds to data appropriately
 

Encourages staff to stay informed about new technology

Applies new technologies to organizational needs

Ensures staff are trained and capable

Stays informed on laws, policies, politics, administration priorities, trends, special interest and other issues

Considers external impact of statements or actions

Uses information in decision making
 

Demonstrates an understanding of the role of the Department of Defense and the importance of the support roles and missions of all the Military

Departments and Defense Agencies and how they contribute to the success of the DOD overall
 

Establishes and maintains relationships with key individuals/groups outside immediate work unit and serves as spokesperson for the organization
 

Creates a shared vision of the organization

Promotes wide ownership

Champions organizational change