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    No Fear Act Data

• CMS No Fear Act Data

  • PDF (27KB)

  • EXCEL

• CMS No Fear Act Data Index

1. Total Number of EEO Complaints Filed.

2. Total Number of Individuals Filing EEO Complaints.

3. Total Number of Individuals Filing 2 or More Complaints.

4. The Number of Complaints Alleging Discrimination on the Basis of.

5. Number of EEO Complaints Raising Each of the Various Issues.

6. Average Length of Time (in days) Taken.

7. Total Number of Complaints Dismissed.

8. Total Number of Final Actions Finding Discrimination.

9. Total Number of Final Actions Involving a Finding of Discrimination (Bases).

10. Total Number of Final Actions Involving a Finding of Discrimination (Issues).

11. Total Number of Complaints Pending.

12. Number of Complaints in which the Investigation Has Not Been Completed within the Time Required by 1614.106(e)(2).

• DHHS No Fear Act Data

• Memo on the Notification and Federal Employee Antidiscrimination and Retaliation Act - "No Fear Act" (P.L.107-174)

• Interim Final Rule - Title 29 CFR 1614, Subpart G - Procedures Under the No Fear Act of 2002 (PDF 1,204KB)

• Interim Final Rule - Title 5 CFR 724, Subpart A - Reimbursement of Judgment Fund (PDF 44KB)

    About OEOCR

     OEOCR Operating Plan (2000-2005)

• Introduction

• Mission Statement

• Guiding Principles

• Purpose of the OEOCR Operating Plan

Goals, Objectives, and Action Items

• Goal No. 1: Ensure a Workplace Free from Discrimination and Harassment.

  • Objective No. 1(a): Manage the agency's discrimination complaint processing program.

  • Objective No. 1(b): Develop and implement an Alternative Dispute Resolution (ADR) program.

  • Objective No. 1(c): Provide training and guidance to managers and employees on equal employment laws, procedures, and agency policies.

• Goal No. 2: Ensure that All Beneficiaries have Equal Access to CMS Programs without Regard to any Discriminatory Factors.

  • Objective No. 2(a): Manage the Agency's Civil Rights Program.

  • Objective No. 2(b): Develop cultural competency for CMS work force to more appropriately serve an increasingly diverse group of beneficiaries.

  • Objective No. 2(c): Provide training and guidance to managers and employees on civil rights laws, procedures, and agency policies.

• Goal No. 3: Facilitate the Means by which CMS can Address the Under-Representation and Unique needs of Targeted Groups in the Agency's Culturally Diverse Workforce.

  • Objective No. 3 (a): Monitor the implementation of the agency's affirmative employment plan.

  • Objective No. 3 (b): Establish and manage an agency special emphasis program and other special activities.

  • Objective No. 3 (c): Partner with HRMG in CMS recruitment plans and programs to ensure equal access to employment opportunities by groups that are underrepresented in CMS's workforce.

• Goal No. 4: Acquire and Maintain the Resources Necessary for the OEOCR to Accomplish its Mission.

  • Objective No. 4 (a): Meet OEOCR staffing needs.

  • Objective No. 4 (b): Improve information systems technology.

  • Objective No. 4 (c): Communicate with CMS management and other customers regarding OEOCR activities.

  • Objective No. 4 (d): Provide an environment conductive to the OEOCR mission.

     Accomplishments Reports

• FY 1999 Accomplishments Report

• FY 2000 Accomplishments Report

• FY 2001 Accomplishments Report

• FY 2002 Accomplishments Report

   OEOCR Contact Information (PDF 33KB)

   OEOCR ORG Chart (PDF 32KB)

 Services Provided

• Complaint Processing

• Alternative Dispute Resolution

• Affirmative Employment Program (PDF 227KB)

• Special Emphasis Programs

• Diversity Initiatives

• Civil Rights Program

• Training

• Workforce Statistics

 ADR

ADR Overview

ADR Brochure

ADR Program for EEO Complaints (PDF 74KB)

Frequently Asked ADR Questions

ADR Forms

• Request for ADR

  • Informal (PDF 65KB)

  • Formal (PDF 61KB)

  • Participants Survey (PDF 152KB)

  • Agreement to Mediate/Confidentiality Agreement (PDF 40KB)

  • Sample Mediation Agreement (PDF 62KB)

DHHS Shared Neutrals Program

• Sharing Neutrals Program Flyer

• Lead Mediator Profile (PDF 86KB)

• Co-Mediator Profile (PDF 69KB)

• Supervisor Approval (PDF 53KB)

• Mediator Qualifications and Standards of Practice (PDF 147KB)

ADR Poster (PDF 29,226KB)

ADR Links

• EEO-MD 110, Chapter 3, Alternative Dispute Resolution

• Department of Navy, Principles of Conflict Resolution

• Interagency Shared Neutrals Program

• Association for Conflict Resolution

• Mediation and Information Resource Center

Baltimore FEB Mediation Services Program

• Program Description

• Frequently Asked Questions

• Lead mediator Profile (PDF 84KB)

• Co-Mediator Profile (PDF 81KB)

• Supervisor Approval (PDF 58KB)

• Mediator Qualifications and Standards of Practice (PDF 110KB)

  Civil Rights

Civil Rights Policy

• Civil Rights Compliance Policy Statement 

• Guidance to Federal Financial Assistance Recipients Regarding Title VI Prohibition Against National Origin Discrimination Affecting Limited English Proficient Persons (LEP)

All the Fact Sheets

• 504 Fact Sheet "Your Rights Under Section 504 of the Rehabilitation Act"

• ADA (Americans with Disabilities Act) Fact Sheet "Your Rights Under the Americans with Disabilities Act"

• ADA (Americans with Disabilities Act) and 504 Fact Sheet "Your Rights Under Section 504 and the Americans with Disabilities Act"

• Age Fact Sheet "Age Discrimination Act"

• AIDS Fact Sheet "Your Rights as a Person with HIV Infection, AIDS, or Related Condition"

• Hill-Burton Fact Sheet "Your Rights Under the Community Service Assurance Provision of the Hill-Burton Act"

• How to File Fact Sheet "How to File a Discrimination Complaint with the Office for Civil Rights"

• Know your Civil Rights Fact Sheet

• Language Assistance to Persons with Limited English Proficiency (LEP) Fact Sheet

  • Executive Order 13166 "Improving Access to Services for Persons with Limited English Proficiency"

• Title VI Fact Sheet "Your Rights Under Title VI of the Civil Rights Act of 1964"

Civil Rights Regulations

• Section 508 "1998 Amendment to Section 508 of the Rehabilitation Act"

• Title 42 CFR: Hill-Burton "Community Service Assurance Provisions of the Hill-Burton Act"

• Title 45 CFR Part 80 "Nondiscrimination Under Programs Receiving Federal Assistance..."

• Title 45 CFR Part 91 "Nondiscrimination on the Basis of Age in Programs or Activities Receiving Federal Financial Assistance From HHS"

• Section 504 "Rehabilitation Act of 1973"

• Title 28 CFR Part 35 "Nondiscrimination on the Basis of Disability in State and Local Government Services"5

• Title IX Education "Title IX, Education Amendments of 1972"

Memo From Deputy Administrator on EEO and Civil Rights Training

Civil Rights Training

Civil Rights Links

• U.S. Equal Employment Opportunity Commission

• U.S. Department of Justice, Office of the Attorney General, Civil Rights Division

• U.S. Department of Justice Americans With Disabilities Act (ADA) Home Page

• U.S. Commission on Civil Rights

• U.S. Department of Health and Human Services, Office for Civil Rights

Other References

• Cornell University, Legal Information

• FedLaw

  Cultural Diversity

Diversity

• First Annual Diversity Day on June 30, 1999

• Second Annual Diversity Day on June 22, 2000

• Third Annual Diversity Day on June 21, 2001

• Fourth Annual Diversity Day on June 5, 2002

Initiative on Race

New Freedom Initiative

• CMS New Freedom Initiative

• DHHS New Freedom Initiative

• Federal Government New Freedom Initiative

Special Initiatives

• Asian American & Pacific Islander (AAPI) Action Agenda 

• Hispanic Serving Institutions (HSIs)

• Historically Black Colleges and Universities (HBCUs)

• Federal Asian Pacific American Council (FAPAC)

• Limited English Proficiency (LEP)

• Limited English Proficiency (LEP) Fact Sheet

• Limited English Proficiency (LEP) and Low Health Literacy (LHL) (PDF 116KB)

DHHS Diversity Initiative

Proclamations

FIRSTGOV for Seniors "access to government services and benefits geared toward the fastest growing demographic group in the United States."

Special Emphasis Programs/Activities

Links

• Federal Women's Program (FWP)

• Hispanic Initiative

  Disabilities & Reasonable Accommodations

1991 Reasonable Accommodation Policy/Procedure (PDF 311KB)

Request for Reasonable Accommodations Form (PDF 96KB)

Reasonable Accommodation General Information

Reasonable Accommodation Coordinator (RAC)

       Name: Bettie Tapscott Spencer
       Office: Office of Equal Opportunity & Civil Rights
       Phone: 410 - 786 - 0762
       Location: N2 -22 - 16

Reasonable Accommodation Memo to Managers (PDF 117KB)

CMS Procedures for Providing Reasonable Accommodations

  Self Identification Disability Form (PDF 187KB)

  List of Targeted Disabilities as defined by the Equal Employment Opportunity Commission (PDF 55KB)

Disabled Employees Program (DEP)

     DEP Manager: Annia Feliciano-Flores
     Office:  Office of Equal Opportunity & Civil Rights
     Phone:  410 - 786 - 6463
     Location:  N2 - 22 - 16

Parking/Facilities

     Name:  Linda Schmidt
     Office:  Office of Internal Customer Support
     Phone Number: 410 - 786 - 5223
     Location:  S1 - 15 -10              

Plan to Implement Special Initiatives for Persons with Disabilities

Disability Etiquette Brochure a Publication of United Spinal Association
(Click here to view United Spinal Association's Disability Etiquette brochure and learn about interacting more effectively with people with disabilities.)

EEOC

• Laws Enforced by the EEOC

• The Rehabilitation Act of 1973

• Americans with Disabilities Act (ADA)

• Title 29 CFR Section 1614 "Federal Sector Equal Employment Opportunity

• Title 29 CFR Section 1630 "Regulations to Implement the Equal Employment Provisions of the  Americans with Disabilities Act"

• General Enforcement Guidance and Related Documents

• Enforcement Guidance: Reasonable Accommodation and Undue Hardship Under the Americans with Disabilities Act

• Reasonable Accommodation for People with Disabilities

• DHHS Disability Plan

• OPM Guidance

Links to Executive Orders

• Executive Order 13163 "Increasing the Opportunity for Individuals with Disabilities to be employed in the Federal Government"

• Executive Order 13164 "Executive Order 13164 "Requiring Federal Agencies to Establish Procedures to Facilitate the Provision of Reasonable Accommodation"

• Executive Order 13217 "Executive Order 13217 "Community-Based Alternative for Individuals with Disabilities" (PDF 29KB)

Useful Links

• Training for Employees with Special Needs

• Section 508

• Workforce Recruitment Program (DOL)

  Diversity Hiring Resources

CMS

• Diversity Policy (PDF 207KB)

• 12 Point Plan to Increase Hispanic Representation

• Plan to Implement Special Initiatives for Persons with Disabilities

• Affirmative Employment Program (AEP) Plan 2000 (PDF 227KB)

• Affirmative Employment Program (AEP) Plan 2001 (PDF 199KB)

• Affirmative Employment Program (AEP) Plan 2002 (PDF 612KB)

• Affirmative Action Program (AAP) Plan for Individuals with Disabilities 2000 (PDF 135KB)

• Affirmative Action Program (AAP) Plan for Individuals with Disabilities 2001 (PDF 172KB)

• Federal Equal Opportunity Recruitment Program (FEORP) Plans 2000 (PDF 115KB)

• Federal Equal Opportunity Recruitment Program (FEORP) Plans 2001 (PDF 127KB)

• Disabled Veterans Affirmative Action Program (DVAAP) Plans 2000 (PDF 52KB)

• Disabled Veterans Affirmative Action Program (DVAAP) Plans 2001 (PDF 72KB)

 HHS

• Affirmative Employment Program (AEP) Plan

• Disabled Veterans Affirmative Action Program (DVAAP) Plans

• Federal Equal Opportunity Recruitment (FEORP) Plans

 Hiring Authorities

• Federal Career Intern Program (FCIP)

• Hiring People with Disabilities (Schedule A)

• Student Programs

  • Presidential Management Intern Program (PMI)

  • Outstanding Scholar Program

  • Student Volunteer Program

  • Student Temporary Employment Program (STEP)

  • Student Career Experience Program (SCEP)

 Other Hiring Authorities

 A Special Message for All HHS Employees

 Special Programs

• Workforce Recruitment Program

  EEO Complaint Process

What is an EEO complaint?

How to File an EEO Complaint?

EEO Counselors Poster (PDF 665KB)

EEO Counselors List

EEO Brochure

• Introduction

• Laws and Regulations governing the EEO Complaint process

• Federal EEO Policy

• Pre-Complaint Process

• Initiating the Process in a Timely Manner

• Representation and Anonymity

• Change of Address

• Providing Information during the Pre-complaint process

• EEO Counseling

• Participating in ADR

• Formal Complaint Process

• Intake Decision

• Bases for Complaint Dismissal

  • Filing both a Complaint and a Grievance

• Complaint Investigation

• Amending a Pending Complaint

• Report of Investigation

• Requesting an EEOC Hearing, ADR or an immediate Final Agency Decision

• EEOC Hearing

• Final Order

• Final Decision

• Appealing the Decision or Filing a Civil Action

• Provisions Applicable to Particular Complaints

  • Age Discrimination in Employment Act (ADEA) Complaints

  • Equal Pay Act (EPA) Complaints

  • Class Complaint

  • Relationship between Class Complaints and Individual Complaints

  • Mixed Case Complaints and Appeals

• Sexual Harassment

• Sexual Orientation

• Commissioned Corps Personnel Claims

• Withdrawals and Settlements of Complaints

• Remedies Not Available to You Under the Law

• Resources

Flowchart - Overview of EEO Complaint Process (PDF 51KB)

Bases for Discrimination

• Race

• Color

• Sex

• Disability

• National Origin

• Age

• Religion

• Reprisal/Retaliation

DHHS Sexual Orientation Harassment Policy

Commissioned Corps Regulations (PDF 37KB)

EEO Investigations

• Compliance Statement

EEO Complaint Process v. Negotiated Grievance Procedure (PDF 18KB)

The Roles and Responsibilities of an EEO Counselor

• EEOC Management Directive 110

EEO Federal Sector Information

LINKS

• Equal Employment Opportunity Commission (EEOC)

• Alternative Dispute Resolution (ADR)

• Merit Systems Protection Board

  Laws & Regulations

Code of Federal Regulations (CFR) Titles

• Title 45 CFR Part 80 "Nondiscrimination Under Programs Receiving Federal Assistance..."

• Title 45 CFR Part 91 "Nondiscrimination on the Basis of Age..."

• Title 29 CFR 1614 "Federal Sector Equal Employment Opportunity"

• Title 29 CFR 1604 "Guidelines on Discrimination because of Sex"

• Title 29 CFR 1605 "Guidelines on Discrimination because of Religion"

• Title 29 CFR 1606 "Guidelines on Discrimination because of National Origin"

• Title 29 CFR 1620 "The Equal Pay Act"

• Title 29 CFR 1625 "Age Discrimination in Employment Act"

• Title 5 CFR 7201  "Federal Equal Opportunity Recruitment Program (FEORP)"

• Interim Final Rule - Title 29 CFR 1614, Subpart G - Procedures Under the No Fear Act of 2002 (PDF 1,204KB)

EEOC Management Directives

• EEOC Management Directive (MD) 110 "EEO Complaint Process"

• EEOC Management Directive (MD) 715 "Federal responsibilities under Section 717 of Title VII and Section 501 of the Rehabilitation Act" (PDF 258KB)

Executive Orders

• Executive Order 12900 "Educational Excellence for Hispanic Americans"

• Executive Order 13087 "Further Amendment to Executive Order 11478, Equal Employment Opportunity in the Federal Government"

• Executive Order 13163 "Increasing the Opportunity for Individuals with Disabilities to be employed in the Federal Government"

• Executive Order 13164 "Requiring Federal Agencies to Establish Procedures to Facilitate the Provision of Reasonable Accommodation"

• Executive Order 13166 "Improving Access to Services for Persons with Limited English Proficiency"

• Executive Order 13171 "Hispanic Employment in the Federal Government"

• Executive Order 13217 "Community-Based Alternative for Individuals with Disabilities" (PDF 29KB)

Acts of Congress

• The Notification and Federal Employee Antidiscrimination and Retaliation Act of 2002 (NO FEAR) (PDF 51KB)

• The Age Discrimination in Employment Act of 1967

• The Rehabilitation Act of 1973 Sections 501 & 505

• The Rehabilitation Act of 1973

• Section 508 "Workforce Investment Act of 1998" (PDF 11KB)

• Section 504 "The Rehabilitation Act of Nondiscrimination Under Federal Grants and Programs" (PDF 46KB)

• The Americans with Disabilities Act of 1990, Title I & Title V

• The Civil Rights Act of 1991

• The Equal Pay Act of 1963

• Title VI of the Civil Rights Act

• Title VII of the Civil Rights Act

• Title IX of the Civil Rights Act

  Policy Statements

CMS

• Civil Rights Compliance Policy Statement

• Policy on Cooperation in EEO Investigations

• Policy on Equal Employment Opportunity     (PDF 150KB)

• Policy Statement on Non-Sexual Harassment, Offensive, and Inappropriate Conduct

• Policy Statement on Sexual Harassment, Offensive, and Inappropriate Conduct     (PDF 83KB)

• Policy Statement on Verbal and Written Harassment

• Reasonable Accommodation Guidance

• CMS EEO Settlement Policy

• CMS Diversity Policy (PDF 207KB)

 HHS

• DHHS AIDS Policy

• DHHS Sexual Orientation Policy

• DHHS ADR Policy Statements

  Special Emphasis Activities & Programs

• Special Emphasis Policy

• Special Emphasis Instruction Manual         

African American Initiative

Asian Pacific American Initiative

Executive Order

• Executive Order 13216 "Amendment to Executive Order 13215, Increasing Participation of Asian Americans and Pacific Islanders in Federal Programs" (PDF 86KB)

Disabled Employment Program

• Plan to Implement Special Initiatives for Persons with Disabilities

• OPM Guidance

• Section 508 of the Rehabilitation Act

• CMS New Freedom Initiative

• DHHS New Freedom Initiative

• Disability Etiquette Brochure

• Federal Government New Freedom Initiative

Links to Executive Orders

• Executive Order 13163 "Increasing the Opportunity for Individuals with Disabilities to be employed in the Federal Government"

• Executive Order 13164 "Requiring Federal Agencies to Establish Procedures to Facilitate the Provision of Reasonable Accommodation"

Workforce Recruitment Program

• Selective Placement Program

• Student Programs

  • Presidential Management Intern Program (PMI)

  • Outstanding Scholar Program

  • Student Volunteer Program

  • Student Temporary Employment Program (STEP) 

  • Student Career Experience Program (SCEP)

  • Federal Career Intern Program (FCIP)

Hispanic Initiative

• Hispanic Employment Program Brochure

• 12-Point Plan to Increase Hispanic Representation

• OPM Hispanic Initiative

• DHHS Hispanic Agenda For Action

• CMS Hispanic Committee

• DHHS Committee

• Hispanic Population of the U.S. (Click on Subjects A-Z and H for Hispanic)

• Executive Order 12900 "Educational Excellence for Hispanic Americans"

• Executive Order 13171 "Executive Order 13171 "Hispanic Employment in the Federal Government"

Native American Indian Initiative

• Code Talk (Federal Inter-Agency Native American Website) 

• Indian Health Service

• U.S. President's Proclamation of American Indian Heritage Month for 2002

Commemorative and Ethnic Observances

• Martin Luther King 2002 Presidential Proclamation

• National African American History Month Proclamation

  Training

• Alternative Dispute Resolution (ADR) Training

• Memo From Deputy Administrator on EEO and Civil Rights Training

• Rehab Act & Americans with Disabilities Act (ADA) for Managers & Supervisors

• Equal Employment Opportunity (EEO) Counselor Training - New Counselors

• Equal Employment Opportunity (EEO) Counselor Training - Refresher

• Title VI Training - Protecting the Civil Rights of Beneficiaries

• Title VII Training - EEO in the Workplace

• Title VII - Sexual Harassment Prevention Training

• Fiscal Year 2002 EEO Training Date

  Upcoming Events

• CMS.gov Job Fair and Conference Schedule

• Commemorative and Ethnic Observances

• Observance of National Hispanic Heritage Month

  Workforce Statistics

Federal Government Statistics Links

• Bureau of Labor Statistics

• Department of the Census

• OPM Federal Employment Statistics

• Statistics from EEOC

Affirmative Employment Program (AEP) Plan 2000 (PDF 227KB)

Affirmative Employment Program (AEP) Plan 2001 (PDF 199KB)

Affirmative Action Program (AAP) Plan for Individuals with Disabilities 2000 (PDF 135KB)

Affirmative Action Program (AAP) Plan for Individuals with Disabilities 2001 (PDF 172KB)

Federal Equal Opportunity Recruitment (FEORP) Plans FY 2000 (PDF 115KB)

Federal Equal Opportunity Recruitment (FEORP) Plans FY 2001 (PDF 127KB)

Disabled Veterans Affirmative Action Program (DVAAP) Plans FY 2000 (PDF 52KB)

Disabled Veterans Affirmative Action Program (DVAAP) Plans FY 2001 (PDF 72KB)

  OEOCR Contact Information

• OEOCR Org Chart (PDF 32KB)

• OEOCR Staff Directory (PDF 33KB)

• EEO Counselors Poster (PDF 1,040KB)

• CMS EEO Counselors List

   CenterPage

• Inaugural Edition - Summer 2001 (PDF 577KB)

• Issue 2 Volume. 1 - Fall 2001 (PDF 346KB)

• Issue 3 Volume. 2 - Winter 2002 (PDF 1,352KB)

• Issue 4 Volume. 2 - Spring 2002 (PDF 1,409KB)

• Issue 5 Volume. 2 - Summer 2002 (PDF 559KB)

• Issue 6 Volume. 2 - Fall 2002 (PDF 534KB)

• Issue 7 Volume. 3 - Winter 2003 (PDF 545KB)

• Issue 8 Volume. 3 - Spring 2003 (PDF 978KB)

• Issue 9 Volume. 3 - Summer 2003 (PDF 1,200KB)

• Issue 10 Volume. 3 - Fall 2003 (PDF 449KB)

• Issue 11 Volume. 4 - Winter 2004 (PDF 445KB)

• Issue 12 Volume. 4 - Spring 2004 (PDF 674KB)