OMB Control Number 0648-0342  Expires 7/31/2004

NWS Customer Survey for Experimental Products/Services
                                                                   
1.   Name of Product/Service:

2.   On a scale of 0 to 10 (10 highest), rate technical quality of this product/service (e.g., forecast
accuracy, timeliness, problems with display).  Please provide specific comments.

3.   On a scale of 0 to 10 (10 highest), rate how easy you found the product/service to interpret
and use.  Please provide any suggestions for improving the usability of this product.

4.   What features did you like or find useful?

5.   What features did you not like?  (Explain briefly)

6.   How often do you use this product/service?
          __daily                  __several times a day    
          __weekly                 __several times a week
          __seasonally             __occasionally
          __other _____________________________
 
7.   Tell us how you plan to use the information provided in this product/service (e.g.,
information only, to support personal decision-making, to support business decision making,
etc)?                                                  

8.   Comments on the Product/Service Description Document  (documentation)  provided.

9.   Any additional comments/suggestions concerning this product/service.            

10.  What is your affiliation?
          __individual             __student/teacher             __university student
          __university faculty     __other research instit.      __business/industry
          __NOAA                   __other Federal govt.         __news/media
          __state/local govt       __other_____________________________
 
11.  Your name, e-mail, and address are requested so that we may verify comments/suggestions if
necessary.               

Name:    ________________________________    Date:_____________________
E-mail:   ________________________________
Address: _____________________________________________________________________
                    



Please email the completed survey to : NWS.Products@noaa.gov or send printed copy to:
Attn: Donell Woods, W/OS11
National Weather Service
1325 East- West Hwy 
Silver Spring, MD 20910
                    
Paperwork Reduction Act Information:  NOAA offices seek to determine whether their
customers are satisfied with the services and/or products they are receiving and whether they
have suggestions as to how the services/products may be improved or made more useful. The
information will be used to improve NOAA's products and services. Responses to this survey are
completely voluntary. No confidentiality can be provided for responses, but you need not supply
your name or address. Public reporting burden for this collection of information is estimated to
average 5 minutes per response. Send comments regarding this burden estimate or any other
aspect of this collection of information, including suggestions for reducing this burden, to
Richard Roberts, CIO-PPA, Station 9823, 1315 East-West Highway, Silver Spring, MD 20910. 
Notwithstanding any other provision of the law, no person is required to respond to, nor shall any
person be subject to a penalty for failure to comply with, a collection of information subject to
the requirements of the Paperwork Reduction Act, unless that collection of information displays
a currently valid OMB Control Number. The response time for a specific survey will depend
upon the subset of questions selected, and will be entered before the survey's informal
submission to OMB.