You are viewing a Web site, archived on 08:06:39 Oct 15, 2004. It is now a Federal record managed by the National Archives and Records Administration.
External links, forms, and search boxes may not function within this collection.
DISPUTE RESOLUTION PROCESS
The CAA provides a mandatory alternative dispute
resolution (ADR) process of counseling and mediation for the settling
of complaints. If the parties involved are not able to resolve their
dispute through counseling and mediation, an employee may either
pursue a non-judicial administrative hearing process with the Office
of Compliance or file suit in Federal court. The administrative
hearing process offers speedier resolution and greater confidentiality
than a Federal civil suit, while still offering the same remedies
a court can provide.
Congressional staff in state district offices
are covered by the CAA. The Office of Compliance may provide services
locally to process claims brought by district office staff.
For a complete description of ADR procedures
under the CAA, please refer to the Procedural
Rules of the Office of Compliance.